Epson SureColor P6570D Users Guide - Page 351

Related concepts Print Head Nozzle Check Print Head Alignment Related tasks Removing and Installing Ink Cartridges Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Creating Custom Paper Settings Lines Are Misaligned With bidirectional printing, the print head prints while moving left and right. If the print head is misaligned, ruled lines may be misaligned as a result. If you see vertical lines in the (bidirectional) print output, align the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Prints are Scuffed or Smeared If your prints are scuffed or smeared, try these solutions: • Make sure your paper meets the specifications for your product. • Do not use paper with folds or creases and always use new media. • If you are using cut sheet paper, check that changes in humidity and temperature have not made the paper wavy or curled up on the edges. Flatten the paper before loading it or use new paper. • If the surface of the paper is scuffed, select a wider Platen Gap setting. If results do not improve, set Custom Paper Setting > Paper Eject Roller to Use. Caution: The Paper Eject Roller setting may damage glossy paper. • If ink is smeared on your prints, clean the rollers. Load blank paper and select > Forward to feed it through the printer. • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the loaded paper and smear ink on the back of the print. 351