Epson Moverio BT-300 Users Guide - Page 48

Troubleshooting

Page 48 highlights

0Tr1o_uCbhlaepshteorottiitnleg 0If y1o_u HthienkaadmaAlfunction has occurred, check the follow- ing. 02__lead The product does not turn on • Check that the product is fully charged. • If the product cannot turn on due to insufficient power, the LED indicator is lit orange for five seconds. • If the battery is dead, the LED indicator does not turn on for a while when charging starts. Charge for at least 30 minutes, and then re-connect the USB cable. ‎➡"Charging" on page 14 (this guide) • Press the Power button for one second. When the startup begins, the start screen is displayed in the headset. When startup is complete, the Home screen is displayed. ‎➡"Turning on" on page 20 (this guide) • When charging cannot be performed or operations are unresponsive, hold down the Power button for at least 10 seconds to force the product to turn off. When the power turns off, restart the product. ‎➡"Turning off" on page 21 (this guide) • Contact your local Service Center if you forget the password for the screen lock. If the operating system needs to be reinstalled, the device returns to the status at the time of purchase. • If the controller gets too hot due to prolonged use or the usage environment, battery charging stops, and the product may turn off for safety reasons. Wait for the temperature to fall, and then turn the product back on. Cannot view movies or listen to audio • The Gallery supports the following formats. • Supported video: MP4 (MPEG-4/H.264+AAC), MPEG-2 (H.264+AAC), VP8 • Supported still images: JPEG, PNG, BMP, GIF • Supported audio formats: WAV, MP3, AAC • When images are not displayed while the LED indicator is lit, the device may be muted. Tap the right-hand side of the product twice lightly to release the mute function. • If you accidentally activate the tap to mute function, you can set it to Off. • Use the earphone microphone supplied to input audio. • You may not be able to use it depending on the type of switch earphone microphone or standard earphone microphone. 48

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48
01_Chapter title
01_Head A
02__lead
48
Troubleshooting
• If the controller gets too hot due to prolonged use or the
usage environment, battery charging stops, and the product
may turn off for safety reasons. Wait for the temperature to
fall, and then turn the product back on.
Cannot view movies or listen to audio
The Gallery supports the following formats.
• Supported video: MP4 (MPEG-4/H.264+AAC), MPEG-2
(H.264+AAC), VP8
• Supported still images: JPEG, PNG, BMP, GIF
• Supported audio formats: WAV, MP3, AAC
• When images are not displayed while the LED indicator is
lit, the device may be muted. Tap the right-hand side of the
product twice lightly to release the mute function.
• If you accidentally activate the tap to mute function, you
can set it to Off.
Use the earphone microphone supplied to input audio.
• You may not be able to use it depending on the type
of switch earphone microphone or standard earphone
microphone.
If you think a malfunction has occurred, check the follow-
ing.
The product does not turn on
Check that the product is fully charged.
If the product cannot turn on due to insufficient power, the
LED indicator is lit orange for five seconds.
If the battery is dead, the LED indicator does not turn on for
a while when charging starts. Charge for at least 30 minutes,
and then re-connect the USB cable.
"Charging" on page 14 (this guide)
• Press the Power button for one second. When the startup
begins, the start screen is displayed in the headset. When
startup is complete, the Home screen is displayed.
"Turning on" on page 20 (this guide)
• When charging cannot be performed or operations are
unresponsive, hold down the Power button for at least 10
seconds to force the product to turn off. When the power
turns off, restart the product.
"Turning off" on page 21 (this guide)
Contact your local Service Center if you forget the password
for the screen lock. If the operating system needs to be
reinstalled, the device returns to the status at the time of
purchase.