Epson KDS Expansion Box KD-IB01 KDS User Manual - Troubleshooting - Page 7

Invalid Network Parameters

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2.4. Invalid Network Parameters It is possible that the KDS is stuck on the Loading History Orders screen during startup: Solution: There is a known issue as of KDS v2.20 caused by invalid network settings for that particular station. Please check the network parameters: IP Address, Mask, and Gateway. Ensure that they are all set properly. If using DHCP, ensure that that the settings are being provided properly by the DHCP server and that the KDS is properly connected to the network. Form: F-730-028 v1.00 KDS Troubleshooting User Manual Page 7 of 17 111-38-URM-005 R2.50 Trademarks

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KDS Troubleshooting
User Manual
Page 7 of 17
111-38-URM-005
R2.50
Form: F-730-028 v1.00
2.4.
Invalid Network Parameters
It is possible that the KDS is stuck on the Loading History Orders screen during startup:
Solution:
There is a known issue as of KDS v2.20 caused by invalid network settings for that
particular station.
Please check the network parameters:
IP Address, Mask, and
Gateway.
Ensure that they are all set properly.
If using DHCP, ensure that that the
settings are being provided properly by the DHCP server and that the KDS is properly
connected to the network.