Epson KDS Expansion Box KD-IB01 KDS User Manual - Troubleshooting - Page 3

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1. Overview This is a troubleshooting guide that can be consulted if the Epson KDS does not work as expected. If the troubleshooting suggestions are performed and the issue is not resolved then Epson should be contacted for technical support. 1.1. Terminology KDS - Kitchen Display System POS - Point of Sale Chit - The print job typically sent to kitchen printers with the items to cook/prepare. 1.2. KDS Software This document applies to the following versions: KDS Firmware v2.50 or above KDS Windows Configuration Utility v2.5.0.0 or above The KDS Firmware version can be referenced on KDS station power up on the splash screen: Form: F-730-028 v1.00 KDS Troubleshooting User Manual Page 3 of 17 111-38-URM-005 R2.50 Trademarks

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KDS Troubleshooting
User Manual
Page 3 of 17
111-38-URM-005
R2.50
Form: F-730-028 v1.00
1.
Overview
This is a troubleshooting guide that can be consulted if the Epson KDS does not work as expected.
If the troubleshooting suggestions are performed and the issue is not resolved then Epson should be
contacted for technical support.
1.1.
Terminology
KDS
–
Kitchen Display System
POS
–
Point of Sale
Chit
–
The print job typically sent to kitchen printers with the items to cook/prepare.
1.2.
KDS Software
This document applies to the following versions:
KDS Firmware v2.50 or above
KDS Windows Configuration Utility v2.5.0.0 or above
The KDS Firmware version can be referenced on KDS station power up on the splash screen: