Epson KDS Expansion Box KD-IB01 KDS User Manual - Troubleshooting - Page 16

7. Multi-Station - Update is Done In the Multi-station KDS, the following message can appear when a station goes down (loses its network connection with the Master printer ) and that station or another station re-establishes its connection to the Master printer: This message means that the order contents on the screen may have changed or been updated due to a station going down or network interruption. It is an indicator to the operator to check all of the orders on the screen as they may have changed. This message can appear on the station that loses its network connection with the Master printer. But it can also appear due to another device being power cycled or disconnected from the network. When a KDS station goes down, the order contents of that station will be displayed on all other screens which will cause this message to appear. If that station comes back up then the order contents will revert back to that screen and also cause this message to appear. This message should not appear during regular operation. Troubleshooting Steps: ▪ Check all network cabling for any loose connections or faulty wiring. ▪ Verify the network meets the KDS requirements as outlined in the KDS Network Requirements manual. Form: F-730-028 v1.00 KDS Troubleshooting User Manual Page 16 of 17 111-38-URM-005 R2.50 Trademarks