Dell SE2416H Dell Users Guide - Page 35

Contact Dell immediately., Safety Related Issues

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Geometric Distortion ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Adjust horizontal & vertical controls via OSD. Horizontal/Vertical Lines ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check and determine if these lines are also in self-test mode. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Run the built-in diagnostics. Synchronization Problems ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Restart the computer in the safe mode. Safety Related Issues ∞∞ Do not perform any troubleshooting steps. ∞∞ Contact Dell immediately. Intermittent Problems ∞∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color ∞∞ Perform monitor self-test feature check. ∞∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. ∞∞ Check for bent or broken pins in the video cable connector. Wrong Color ∞∞ Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. ∞∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD. ∞∞ Change the Input Color Format to RGB or YPbPr in the Color settings OSD. ∞∞ Run the built-in diagnostics. Image retention from a static image left on the monitor for a long period of time ∞∞ Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power management modes). ∞∞ Alternatively, use a dynamically changing screensaver. Video Ghosting or Overshooting ∞∞ Change the Response Time in the Display OSD to Fast or Normal depending on your application and usage. Troubleshooting | 35

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Troubleshooting
|
35
Geometric Distortion
∞
Reset the monitor to Factory Settings (
Factory Reset
).
∞
Adjust horizontal & vertical controls via OSD.
Horizontal/Vertical
Lines
∞
Reset the monitor to Factory Settings (
Factory Reset
).
∞
Perform monitor self-test feature check and determine if these lines
are also in self-test mode.
∞
Check for bent or broken pins in the video cable connector.
∞
Run the built-in diagnostics.
Synchronization
Problems
∞
Reset the monitor to Factory Settings (
Factory Reset
).
∞
Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
∞
Check for bent or broken pins in the video cable connector.
∞
Restart the computer in the
safe mode
.
Safety Related Issues
∞
Do not perform any troubleshooting steps.
∞
Contact Dell immediately.
Intermittent Problems
∞
Ensure that the video cable connecting the monitor to the computer
is connected properly and is secure.
∞
Reset the monitor to Factory Settings (
Factory Reset
).
∞
Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
∞
Perform monitor self-test feature check.
∞
Ensure that the video cable connecting the monitor to the computer
is connected properly and is secure.
∞
Check for bent or broken pins in the video cable connector.
Wrong Color
∞
Change the
Color Setting Mode
in the
Color Settings
OSD to
Graphics
or
Video
depending on the application.
∞
Try different
Preset Modes
in
Color
settings OSD. Adjust
R
/
G
/
B
value in
Custom Color
in
Color
settings OSD.
∞
Change the
Input Color Format
to
RGB
or
YPbPr
in the
Color
settings OSD.
∞
Run the built-in diagnostics.
Image retention from
a static image left on
the monitor for a long
period of time
∞
Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power
management modes
).
∞
Alternatively, use a dynamically changing screensaver.
Video Ghosting or
Overshooting
∞
Change the
Response Time
in the
Display
OSD to
Fast
or
Normal
depending on your application and usage.