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Introduction, Technical support, About this guide, Supported thin clients

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1 Introduction Dell Wyse thin clients that run the Windows 10 IoT Enterprise operating system provide access to applications, files, and network resources. The applications and files are made available on machines hosting Citrix Receiver, Remote Desktop Connection, and VMware Horizon client session. Other locally installed software permits remote administration of the thin clients and provides local maintenance functions. More add-ons are available that support a wide range of peripherals and features for environments that require a secure user interface with 64-bit Windows compatibility. For more information, see www.microsoft.com. NOTE: • Windows 10 IoT operating system gets activated when you connect the thin client to the Internet. If the Microsoft activation servers are busy, you must wait until the Windows 10 IoT is activated. To check the activation status, go to Start > Settings > Update & Security > Activation. • The features that are mentioned in this guide vary depending on the thin client model at your workplace. For more information about the features applicable for your thin client, see the respective User Guides at support.dell.com/manuals. Technical support To access technical resources self-service portal, knowledge base articles, software downloads, registration, warranty extensions/RMAs, reference manuals, contact information, and so on, visit www.dell.com/wyse/support. About this guide This guide is intended for thin client administrators running Windows 10 IoT Enterprise. It provides information and detailed system configurations to help you design and manage a Windows 10 IoT Enterprise environment. Supported thin clients The following are the list of thin clients that run on Windows 10 IoT Enterprise: • Wyse 5470 Thin Client • Wyse 5070 Thin Client with Celeron processor • Wyse 5070 Thin Client with Pentium processor • Wyse 5070 Extended Thin Client with Pentium processor • Wyse 5060 Thin Client • Wyse 7040 Thin Client • Latitude 3480 mobile Thin Client • Latitude 5280 mobile Thin Client NOTE: The Wyse 7040 Thin Client support Windows 10 IoT Enterprise Threshold 1 operating system and the remaining thin clients support Windows 10 IoT Enterprise Redstone 1 operating system. 6 Introduction

Section	Page
Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator’s Guide	3
Introduction	6
Technical support	6
About this guide	6
Supported thin clients	6
Getting started	7
Automatic and manual login	7
Before configuring your thin clients	8
Using your desktop	8
Using the Start Menu	8
Using the search box	8
Grouping Applications into Desktops	8
Using Action Center	9
Connecting to a printer or an external device	9
Connecting to a monitor	9
Power state	10
Accessible applications	11
Browsing the internet with Internet Explorer	11
Using the Dell Thin Client Application	11
Configuring Citrix receiver session services	12
Configuring remote desktop connection session services	13
Using VMware Horizon Client to connect to virtual desktop	13
Using Ericom Connect and WebConnect client	14
Using Ericom PowerTerm Terminal Emulation	15
Windows Media Player	15
Wyse Easy Setup	15
Overlay Optimizer	16
Administrative features	17
Using Administrative tools	17
Configuring component services	18
Viewing the events	18
Managing the services	18
Using TPM and BitLocker	18
Encrypt the flash memory using TPM and BitLocker	18
Configuring Bluetooth connections	19
Configuring wireless local area network settings	19
Using custom fields	19
Configuring RAM disk size	20
Enabling auto logon	20
System shortcuts	21
Viewing and configuring SCCM components	21
System Center Configuration Manager Client LTSB 2016	21
Devices and printers	22
Adding printers	22
Adding devices	22
Configuring multi-monitor display	23
Managing audio and audio devices	23
Using sound dialog box	23
Setting region	23
Managing user accounts	24
Using Windows Defender	24
Windows Defender Advanced Threat Protection	24
Threat Defense	24
Endpoint Security Suite Enterprise	24
C-A-D tool	25
Wyse Device Agent	25
Citrix HDX RealTime Media Engine	25
Viewing and exporting operating system image manifest files	25
Dell Docking Station WD19	26
Additional administrator utility and settings information	27
Automatically launched utilities	27
Utilities affected by log off, restart, and shut down	27
Unified Write Filter	28
Using Unified Write Filter	29
Running Unified Write Filter command–line options	29
Enabling and disabling the Write Filter using the desktop icons	30
Setting Write Filter controls	31
Application Launch Manager	32
ALM CLI tool	32
Configuration of nodes using ALM	32
xData Cleanup Manager	33
xDCM CLI tool	33
Configuration of nodes using xDCM	33
Capturing logfiles	34
Configuration of DebugLog XML file	34
Saving files and using local drives	35
Mapping network drives	36
Participating in domains	36
Using the Net and Tracert utilities	37
Managing Users and Groups with User Accounts	37
Creating user accounts	37
Editing user accounts	37
Configuring user profiles	38
Changing the computer name of a thin client	38
System administration	39
Accessing thin client BIOS settings	39
Unified Extensible Firmware Interface and secure boot	39
Booting from DOS USB key	39
Booting from UEFI USB key	40
Creating bootable UEFI USB key	40
Using Dell Wyse Management Suite	41
Ports and slots	41
TightVNC—server and viewer	41
TightVNC—Pre-requisites	42
Using TightVNC to shadow a thin client	42
Configuring TightVNC server properties on the thin client	42
Network architecture and server environment	44
Understanding how to configure your network services	44
Using Dynamic Host Configuration Protocol	44
DHCP options	44
Using Domain Name System	46
About Citrix Studio	46
About VMware Horizon View Manager	46
Installing firmware using USB Imaging Tool	48
Frequently asked questions	49
How to install Skype for Business	49
How to set up a smart card reader	49
How to use USB Redirection	49
How to capture and push Windows 10 IoT Enterprise operating system image	49
Troubleshooting	51
Keyboard customization issues	51
Resolving memory issues	51

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Introduction

Dell Wyse thin clients that run the Windows 10 IoT Enterprise operating system provide access to applications,

ﬁles,

and network resources.

The applications and

ﬁles

are made available on machines hosting Citrix Receiver, Remote Desktop Connection, and VMware Horizon client

session.

Other locally installed software permits remote administration of the thin clients and provides local maintenance functions. More add-ons

are available that support a wide range of peripherals and features for environments that require a secure user interface with 64-bit

Windows compatibility. For more information, see

www.microsoft.com

NOTE:

•

Windows 10 IoT operating system gets activated when you connect the thin client to the Internet. If the Microsoft activation

servers are busy, you must wait until the Windows 10 IoT is activated. To check the activation status, go to

Start

Settings

Update & Security

Activation

•

The features that are mentioned in this guide vary depending on the thin client model at your workplace. For more information

about the features applicable for your thin client, see the respective User Guides at

support.dell.com/manuals

Technical support

To access technical resources self-service portal, knowledge base articles, software downloads, registration, warranty extensions/RMAs,

reference manuals, contact information, and so on, visit

www.dell.com/wyse/support

About this guide

This guide is intended for thin client administrators running Windows 10 IoT Enterprise. It provides information and detailed system

conﬁgurations

to help you design and manage a Windows 10 IoT Enterprise environment.

Supported thin clients

The following are the list of thin clients that run on Windows 10 IoT Enterprise:

•

Wyse 5470 Thin Client

•

Wyse 5070 Thin Client with Celeron processor

•

Wyse 5070 Thin Client with Pentium processor

•

Wyse 5070 Extended Thin Client with Pentium processor

•

Wyse 5060 Thin Client

•

Wyse 7040 Thin Client

•

Latitude 3480 mobile Thin Client

•

Latitude 5280 mobile Thin Client

NOTE:

The Wyse 7040 Thin Client support Windows 10 IoT Enterprise Threshold 1 operating system and the remaining thin

clients support Windows 10 IoT Enterprise Redstone 1 operating system.

Introduction