Dell Latitude 5280 Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 41

Using Dell Wyse Management Suite

Wyse Management Suite is the next generation management solution that lets you centrally

configure,

monitor, manage, and optimize your

Dell Wyse thin clients. The new Suite makes it easier to deploy and manage thin clients with high functionality and performance, and ease

of use. It also

offers

advanced feature options such as cloud versus on-premises deployment, manage-from-anywhere using a mobile

application, enhanced security such as BIOS

configuration

and port lockdown. Other features include device discovery and registration,

asset and inventory management,

configuration

management, operating system and applications deployment, real-time commands,

monitoring, alerts, reporting, and troubleshooting of endpoints.

For more information about Dell Wyse Management Suite, go to

dell.com/support/manuals

.

NOTE:

Dell Cloud Client Manager (CCM) is re-envisioned as Wyse Management Suite and provides new features, functionalities with major

product level enhancements to CCM R14. For more information, see Wyse Management Suite Release Notes at

dell.com/support/

manuals

. Existing customers can continue to manage their thin clients as before, and take advantage of the new features introduced in

this release.

Ports and slots

The thin client device has many ports and slots. For information on the ports and slots on the thin client device at your workplace, see the

respective Quick Start Guide at

dell.com/support

.

To provide the services through the ports, install the appropriate drivers or software on the thin client device.

NOTE:

•

You can install other services and add-ons that are available from the Dell website for free or for a licensing fee.

•

You can

configure

the thin client device to use Bluetooth-enabled peripherals. For more information, see

Configuring

Bluetooth

connections

.

TightVNC—server and viewer

To

configure

or reset a thin client device from a remote location, use TightVNC—server and viewer. TightVNC is primarily intended for

support and troubleshooting purposes.

Install TightVNC locally on the thin client device. After installation, it allows the thin client to be shadowed, operated and monitored from a

remote device.

TightVNC Server starts automatically as a service upon thin client device restart. The initialization of TightVNC Server can also be

controlled by using the Services window by this procedure.

To open

TightVNC Server

window:

1

Log in as an Administrator.

2

Click

Start Menu

>

TightVNC

>

TightVNC Server

.

NOTE:

•

TightVNC Viewer is available from TightVNC website.

•

TightVNC is included in WDM software as a component.

•

TightVNC Viewer must be installed on a shadowing or remote machine before use.

•

If you want to permanently save the state of the service, ensure that you

flush

the

files

of the

Unified

Write Filter during the

current system session.

System administration

41

Section	Page
Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator’s Guide	3
Introduction	6
Technical support	6
About this guide	6
Supported thin clients	6
Getting started	7
Automatic and manual login	7
Before configuring your thin clients	8
Using your desktop	8
Using the Start Menu	8
Using the search box	8
Grouping Applications into Desktops	8
Using Action Center	9
Connecting to a printer or an external device	9
Connecting to a monitor	9
Power state	10
Accessible applications	11
Browsing the internet with Internet Explorer	11
Using the Dell Thin Client Application	11
Configuring Citrix receiver session services	12
Configuring remote desktop connection session services	13
Using VMware Horizon Client to connect to virtual desktop	13
Using Ericom Connect and WebConnect client	14
Using Ericom PowerTerm Terminal Emulation	15
Windows Media Player	15
Wyse Easy Setup	15
Overlay Optimizer	16
Administrative features	17
Using Administrative tools	17
Configuring component services	18
Viewing the events	18
Managing the services	18
Using TPM and BitLocker	18
Encrypt the flash memory using TPM and BitLocker	18
Configuring Bluetooth connections	19
Configuring wireless local area network settings	19
Using custom fields	19
Configuring RAM disk size	20
Enabling auto logon	20
System shortcuts	21
Viewing and configuring SCCM components	21
System Center Configuration Manager Client LTSB 2016	21
Devices and printers	22
Adding printers	22
Adding devices	22
Configuring multi-monitor display	23
Managing audio and audio devices	23
Using sound dialog box	23
Setting region	23
Managing user accounts	24
Using Windows Defender	24
Windows Defender Advanced Threat Protection	24
Threat Defense	24
Endpoint Security Suite Enterprise	24
C-A-D tool	25
Wyse Device Agent	25
Citrix HDX RealTime Media Engine	25
Viewing and exporting operating system image manifest files	25
Dell Docking Station WD19	26
Additional administrator utility and settings information	27
Automatically launched utilities	27
Utilities affected by log off, restart, and shut down	27
Unified Write Filter	28
Using Unified Write Filter	29
Running Unified Write Filter command–line options	29
Enabling and disabling the Write Filter using the desktop icons	30
Setting Write Filter controls	31
Application Launch Manager	32
ALM CLI tool	32
Configuration of nodes using ALM	32
xData Cleanup Manager	33
xDCM CLI tool	33
Configuration of nodes using xDCM	33
Capturing logfiles	34
Configuration of DebugLog XML file	34
Saving files and using local drives	35
Mapping network drives	36
Participating in domains	36
Using the Net and Tracert utilities	37
Managing Users and Groups with User Accounts	37
Creating user accounts	37
Editing user accounts	37
Configuring user profiles	38
Changing the computer name of a thin client	38
System administration	39
Accessing thin client BIOS settings	39
Unified Extensible Firmware Interface and secure boot	39
Booting from DOS USB key	39
Booting from UEFI USB key	40
Creating bootable UEFI USB key	40
Using Dell Wyse Management Suite	41
Ports and slots	41
TightVNC—server and viewer	41
TightVNC—Pre-requisites	42
Using TightVNC to shadow a thin client	42
Configuring TightVNC server properties on the thin client	42
Network architecture and server environment	44
Understanding how to configure your network services	44
Using Dynamic Host Configuration Protocol	44
DHCP options	44
Using Domain Name System	46
About Citrix Studio	46
About VMware Horizon View Manager	46
Installing firmware using USB Imaging Tool	48
Frequently asked questions	49
How to install Skype for Business	49
How to set up a smart card reader	49
How to use USB Redirection	49
How to capture and push Windows 10 IoT Enterprise operating system image	49
Troubleshooting	51
Keyboard customization issues	51
Resolving memory issues	51

Dell Latitude 5280 Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 41

Using Dell Wyse Management Suite, Ports and slots, TightVNC—server and viewer

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