Dell Latitude 5280 Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 52

Blue screen error or BSOD issues, Using File Explorer

Page 52 highlights

Using File Explorer You can use File Explorer to verify the size of your Z: (RAMDisk) drive. You must refresh the application to view the updated values. Blue screen error or BSOD issues A blue screen error or BSOD with error code CRITICAL PROCESS DIED is observed on Wyse 5070 thin client with Apacer Solid-State Drives running Windows 10 IoT Enterprise version 10.03.06.10.18.00. To resolve this issue, you must disable the link power management mode for storage devices that are connected to the thin client using an AHCI interface. NOTE: This issue is resolved in Windows 10 IoT Enterprise image builds later than version 10.03.06.10.18.00, and hence you are not required to apply the registry entry manually. To disable the link power management mode using a registry file, do the following: 1 Log in as an administrator. 2 Disable Unified Write Filter. The system restarts. 3 Log in as an administrator again. 4 Open Notepad and type the following syntax: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\Parameters\Device] "SingleIO"=hex(7):2a,00,00,00 "NoLPM"=hex(7):2a,00,00,00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings \0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680f91c70521c60\DefaultPowerSchemeValues\381b4222-f694-41f0-9685-ff5bb260df2e] "ACSettingIndex"=dword:00000000 "DCSettingIndex"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings \0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680f91c70521c60\DefaultPowerSchemeValues\8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c] "ACSettingIndex"=dword:00000000 "DCSettingIndex"=dword:00000000 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings \0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680f91c70521c60\DefaultPowerSchemeValues\a1841308-3541-4fab-bc81-f71556f20b4a] "ACSettingIndex"=dword:00000000 "DCSettingIndex"=dword:00000000 5 Save the file as a .reg file. 6 Click Start. 7 Type cmd in the search field. 8 Right-click Command Prompt. 9 Click Run as administrator. The User Account Control window is displayed. 10 Click Yes. The elevated command prompt window is displayed. 11 Run the command reg import . 12 Enable Unified Write Filter. 52 Troubleshooting

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Using File Explorer
You can use File Explorer to verify the size of your Z: (RAMDisk) drive. You must refresh the application to view the updated values.
Blue screen error or BSOD issues
A blue screen error or BSOD with error code
CRITICAL PROCESS DIED
is observed on Wyse 5070 thin client with Apacer Solid-State
Drives running Windows 10 IoT Enterprise version 10.03.06.10.18.00. To resolve this issue, you must disable the link power management
mode for storage devices that are connected to the thin client using an AHCI interface.
NOTE:
This issue is resolved in Windows 10 IoT Enterprise image builds later than version 10.03.06.10.18.00, and hence you are
not required to apply the registry entry manually.
To disable the link power management mode using a registry
file,
do the following:
1
Log in as an administrator.
2
Disable
Unified
Write Filter.
The system restarts.
3
Log in as an administrator again.
4
Open Notepad and type the following syntax:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\Parameters\Device]
"SingleIO"=hex(7):2a,00,00,00
"NoLPM"=hex(7):2a,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings
\0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680-
f91c70521c60\DefaultPowerSchemeValues\381b4222-f694-41f0-9685-ff5bb260df2e]
"ACSettingIndex"=dword:00000000
"DCSettingIndex"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings
\0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680-
f91c70521c60\DefaultPowerSchemeValues\8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c]
"ACSettingIndex"=dword:00000000
"DCSettingIndex"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings
\0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680-
f91c70521c60\DefaultPowerSchemeValues\a1841308-3541-4fab-bc81-f71556f20b4a]
"ACSettingIndex"=dword:00000000
"DCSettingIndex"=dword:00000000
5
Save the
file
as a
.reg
file.
6
Click
Start
.
7
Type
cmd
in the search
field.
8
Right-click
Command Prompt
.
9
Click
Run as administrator
.
The
User Account Control
window is displayed.
10
Click
Yes
.
The elevated command prompt window is displayed.
11
Run the command
reg import
<file
path of the registry
file>
.
12
Enable
Unified
Write Filter.
52
Troubleshooting