Dell Latitude 5280 Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A
Dell Latitude 5280 Manual
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- Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 1
Windows 10 IoT Enterprise for Dell Wyse Thin Clients Administrator's Guide - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 2
data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018- 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 3
Introduction...6 Technical support...6 About this guide...6 Supported thin clients...6 2 Getting started...7 Automatic and manual login...7 Before the Dell Thin Client Application...11 Configuring Citrix receiver session services...12 Configuring remote desktop connection session services 13 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 4
and exporting operating system image current manifest information 26 Viewing operating system image factory manifest information 26 Dell Docking Station WD19 ...26 5 Additional administrator utility and settings information 27 Automatically launched utilities...27 Utilities affected by log - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 5
key...40 Creating bootable UEFI USB key ...40 Using Dell Wyse Management Suite...41 Ports and slots...41 TightVNC- how to configure your network services 44 Using Dynamic Host Configuration IoT Enterprise operating system image 49 10 Troubleshooting...51 Keyboard customization issues...51 Resolving - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 6
the respective User Guides at support.dell.com/manuals. Technical support To access technical resources self-service portal, knowledge base Wyse 7040 Thin Client • Latitude 3480 mobile Thin Client • Latitude 5280 mobile Thin Client NOTE: The Wyse 7040 Thin Client support Windows 10 IoT Enterprise - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 7
applications, management software, and supported peripherals. You can also can configure a user account to login automatically or manually by entering the login credentials. You can use out and click the preferred user account on the login screen. You can use the following credentials to log in - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 8
Before configuring your thin clients Before you configure your thin clients, ensure that you configure Unified Write Filter and xData Cleanup Manager that protect your thin clients. The Unified Write Filter Utility prevents undesired flash memory writes, and xData Cleanup Manager cleans up - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 9
the notification by selecting and dragging it off the screen to the right, or by clicking the Close quiet hours, brightness, bluetooth, VPN, the battery saver, project, and connect. The following are USB port. Follow your printer's USB installation instructions before connecting to a USB port. To - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 10
Power state You can change the power state options of the thin client device by following the steps mentioned here: 1 On the taskbar, click the Start Menu button. 2 Click Power on the start menu, and select any of the options: • Sleep-This mode uses little power, your thin client device starts up - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 11
Connection Session Services • Use VMware Horizon Client to connect to a Virtual Desktop • Use Ericom PowerTerm Terminal Emulation • Use Ericom Connect-WebConnect Client • Windows Media Player • Wyse Easy Setup NOTE: Keyboard Caps Lock Indicator Application-Dell Keyboard driver software (KM632 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 12
, RAM disk, Auto Logon, System Shortcuts, and About and Support on the Dell Thin Client Application page. Energy Star logo (an electronic logo) for Packages, Copyrights/Patents, and About and Support are displayed. Configuring Citrix receiver session services Citrix Receiver is a server-based - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 13
account, and log off. Configuring remote desktop connection session services Remote desktop connection is a network protocol that provides a graphical desktop. • Move the slider to increase or decrease the size of your remote desktop. To use full screen, move the slider all the way to the right. • - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 14
mode determines how the client proceeds when the client cannot verify that your connection to the server is secure. Dell recommends that you do not change this setting unless instructed by your system administrator. To access the certificate checking mode, click the icon on the upper-right corner of - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 15
from online stores. For more information, see Windows media player documentation at support.microsoft.com/. Wyse Easy Setup Wyse Easy Setup enables administrators to quickly , see Wyse Easy Setup Administrator's Guide and Release notes at downloads.dell.com/wyse. Accessible applications 15 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 16
the disk, the write filter redirects the write operations to the RAM overlay. The overlay size is preconfigured and cannot increase dynamically. When the overlay runs out of space over a period , see Overlay Optimizer Release notes at https://downloads.dell.com/wyse/. 16 Accessible applications - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 17
administrator group. To log in as an administrator, see Automatic and manual login. When you log in to your thin client device as an • Using custom fields • Configuring RAM disk size • Enabling auto logon • Using system shortcuts services • Managing the services Administrative features 17 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 18
support.microsoft.com. Viewing the events To view monitoring and troubleshooting messages from Windows and other programs, use the Event Viewer window. In the Component Services • Automatic • Manual • Disabled For more information, see Component Services Administration at support.microsoft.com. NOTE - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 19
, use Setup a new connection or network window, if wireless support is allowed on the thin client device. To configure the wireless following: 1 Log in as an administrator. 2 Go to Start > Dell Thin Client Application. The Dell Thin Client Application window is displayed. 3 On the left navigation bar - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 20
Before Configuring your thin clients. NOTE: For details about the custom field information, see the WDM and WMS documentation at www.dell.com/ support. Configuring RAM disk size RAM disk is a volatile memory space used for temporary data storage. It can also be used for temporary storage of other - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 21
and you log off from your current desktop, the lock screen is displayed. Click anywhere on the lock screen to view the Logon window. Use this window to log in Windows-based Dell Wyse Thin Clients using System Center Configuration Manager Administrator's Guide at support.dell.com/manuals. System - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 22
Manager Administrator's Guide at support.dell.com/ manuals. Devices and Dell Open Print Driver is installed on the thin client along with other built-in print drivers. To print full text and graphics to a local printer, install the driver provided by the manufacturer according to the instructions - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 23
instructions on how to configure the screen resolution, go to www.microsoft.com. For information about setting up multiple monitors, see the How to Set up Multiple Monitors in Windows 10 at support.dell 3 Click Apply, and click OK. NOTE: • Dell recommends powered speakers. • You can also adjust the - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 24
Protection Windows Defender Advanced Threat Protection (ATP) is a new service that helps enterprises to detect, investigate, and respond to advanced attacks Prevention element of the Dell Endpoint Security Suite Enterprise version 10.1 is supported. This feature is supported only on Wyse 5070 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 25
the Ctrl+Alt+Del screen of the VDI Dell Wyse Device Manager (WDM), and Dell Wyse Management Suite (WMS). For more information, see the latest Dell Wyse Device Agent Release Notes at support.dell.com/manuals Drivers Yes Yes Factory Manifest Yes Yes Yes Installed products, QFE, and driver - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 26
each one into the computer. The Wyse 5470 thin client supports the Dell Docking Station WD19. For more information, see Dell Docking Station WD19 User's Guide and Microsoft Windows 10 IoT Enterprise for Dell Wyse 5470 thin client Release Notes at support.dell.com/manuals. 26 Administrative features - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 27
(UWF). NOTE: While the Dell Wyse Write Filter icons and functionality are currently supported, Dell recommends you to use the UWF service startup, user log off or system shutdown in session zero. The application also allows you to configure multi-level logs which is essential for easy troubleshooting - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 28
service startup, user log off or system shutdown in session zero. The application also allows you to configure multi-level logs which is essential for easy troubleshooting Filter turned on (except for regular maintenance or Application/Driver installs or upgrades) will prematurely wear out your Flash - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 29
performance and decrease the lifespan of the product. Dell is not responsible for, and will not, warrant, support, repair or replace any thin client device or component that fails to operate properly due to a failure to follow these instructions. Using Unified Write Filter To configure thin client - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 30
Write Filter. The Unified Write Filter status icon in the notification area of the taskbar is green when the Unified Write Filter is enabled. • Dell Wyse WF Disable Icon(Red)-Double-clicking this icon disables the Unified Write Filter. This utility is similar to running the uwfmgr filter disable - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 31
you configure UWF control settings, some of the fields are unavailable. You can select from the list of available fields during configuration. The Dell Wyse Unified Write Filter Control dialog box includes the following: • UWF status - Current Status-Shows the status of the Unified Write Filter. The - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 32
not committed until an administrator restarts the thin client device manually. Application Launch Manager The Application Launch Manager (ALM) service startup, user login/logoff, or system shutdown in system account. You can also configure multilevel logs which are essential for troubleshooting - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 33
Only three execution event values USER_LOGOFF, SVC_STARTUP, and ON_SHUTDOWN, are supported in the ALM application. You can add only one of these on either service startup, user logoff, or system shutdown. It also enables you to configure multilevel logs which are essential for troubleshooting. You - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 34
:Notepad CleanFrom:Overlay NOTE: • If you log off from the thin client when UWF is disabled, the folder cleanup node is used by ClientServiceEngine service to clean up the contents inside the directory C:\Windows\Security. Also, when the contents of this directory is deleted, the contents in the - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 35
factory-installed applications. drive Z Drive Z is the on-board volatile memory (Dell Wyse RAM Disk) of the thin client. It is recommended that you do irreparably damaged and it is necessary for you to contact an authorized service center to repair the thin client. Enabling the Unified Write Filter - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 36
can map network drives. To map the network drive and retain the mappings after the thin client device is restarted, see Map a network drive at support.microsoft.com. Participating in domains You can participate in domains by joining the thin client device to a domain or by using roaming profiles. To - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 37
roaming profiles to the C drive. The profiles must be limited in size, and it is not retained when the thin client device is restarted. provided throughout the wizards. For example, you can use the Windows Help and Support window to search for items such as user profiles and user groups. Obtain - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 38
all application settings are set to cache to C drive. Dell recommends that you cache to the RAM Disk Z drive as the local file system because of the limited size of the disk space. It is recommended The computer name information and the Terminal Services Client Access License (TSCAL) are preserved - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 39
up, press F2 when you see a Dell logo. The BIOS Setup screen is displayed. 2 Change the BIOS settings of BIOS. UEFI is designed to replace Basic Input Output System (BIOS). Secure provides guidelines to boot from a DOS USB key on the supported thin client devices: Table 10. Booting from a DOS USB - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 40
the supported thin client devices: Table 11. Booting from a UEFI USB key Supported Latitude 3480 Mobile Thin Client • Latitude 5280 Mobile Thin Client To boot the thin client from a UEFI USB key, do the following: 1 During system start-up, press F2 when you see a Dell logo. The BIOS Setup screen - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 41
troubleshooting of endpoints. For more information about Dell Wyse Management Suite, go to dell.com/support/manuals. NOTE: Dell Cloud , see the respective Quick Start Guide at dell.com/support. To provide the services through the ports, install the appropriate drivers or software on the thin client - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 42
DELL. Using TightVNC to shadow a thin client TightVNC Server starts automatically as a service upon thin client startup. The TightVNC Server service can also be stopped and started by using the Services Java Viewer to web clients • Use mirror driver if available • Grab transparent windows 4 Retain - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 43
server port box, select or type 5900. 6 In the web access port box, select or type 5800. 7 In the Screen poling cycle box, select or type 1000. 8 Click OK. NOTE: For security purposes, Dell recommends that the primary password be changed immediately upon receipt of the thin client and it is for - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 44
Options • Using Domain Name System (DNS) • About Citrix Studio • About VMware Horizon View Manager Services Understanding how to configure your network services Network services provided to thin clients can include DHCP, FTP file services, and DNS. You can configure, design, and manage your network - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 45
Overload Optional DHCP Message Type Required DHCP Server IP Address Recommended Parameter Request List Sent by thin client Maximum DHCP Message Size Optional (always sent by thin client) T1 (renew) Time Required T2 (rebind) Time Required Client identifier Always sent Remote Server IP - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 46
publish. Information displayed in the Studio is received from the Broker Service in the Controller. About VMware Horizon View Manager VMware View is provides a View user interface through a web browser. It is supported on multiple operating systems and browsers. • View Administrator-This component - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 47
with View Connection Server. • View Composer-To allow View Manager to rapidly deploy multiple linked clone desktops from a single centralized base image, View Composer software service is installed on the Virtual Center server. Network architecture and server environment 47 - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 48
on your thin client. Use the Dell Wyse USB Imaging Tool version 3.2.0 to install the Windows 10 IoT Enterprise image on your thin client. For information about installation instructions, see the Dell Wyse USB Imaging Tool version 3.2.0 User's Guide at downloads.dell.com/wyse/. 48 Installing firmware - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 49
On the license agreement screen, click Accept. 8 Enable Unified Write Filter. For more information, see Install Skype for Business at support.office.com How to set more information, see Citrix Generic USB Redirection Configuration Guide at support.citrix.com. You can also configure options to use - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 50
Center Configuration Manager (SCCM) • USB Imaging Tool For information about Wyse Management Suite and SCCM, see the respective guides at dell.com/support. For information about USB Imaging Tool, see Dell Wyse USB Imaging Tool User's Guide at downloads.dell.com/wyse. 50 Frequently asked questions - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 51
to the respective language. 4 Deploy the .xml file manually, or by using SCCM or Custom Sysprep. All preferences for keyboard, locale, time zone, countries, and so on, are applied. Resolving memory issues To troubleshoot Out of memory error in Dell Wyse Windows Embedded thin clients, use one of the - Dell Latitude 5280 | Microsoft Windows 10 IoT Enterprise for Wyse Thin Clients A - Page 52
size of your Z: (RAMDisk) drive. You must refresh the application to view the updated values. Blue screen error or BSOD issues A blue screen are not required to apply the registry entry manually. To disable the link power management mode using SYSTEM\CurrentControlSet\Services\storahci\ Troubleshooting
Windows 10 IoT Enterprise for Dell Wyse Thin
Clients
Administrator’s Guide