BenQ EX2780Q User Manual - Page 56

Need more help?, Remote control

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Remote control The monitor does not respond to the remote control. • Check if the remote control and the monitor are within the effective range and there are no obstacles between them. See The remote control on page 28 for more information. • The remote control's battery is running low. Replace the battery with a new one. See Installing the battery on page 13 for more information. • Check if the OSD controls are locked. To unlock the OSD controls, press and hold any key on the rear of the monitor for 5 seconds. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. 56 Troubleshooting

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56
Troubleshooting
Remote control
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from
www.BenQ.com
for more support and local customer service.
The monitor does not respond to the remote control.
• Check if the remote control and the monitor are within the effective range and there are no
obstacles between them. See
The remote control on page 28
for more information.
• The remote control’s battery is running low. Replace the battery with a new one. See
Installing the battery on page 13
for more information.
• Check if the OSD controls are locked. To unlock the OSD controls, press and hold any key
on the rear of the monitor for 5 seconds.