Zanussi ZWF842D1DG User Manual - Page 23
Water Hardness, Alarm Codes And Possible Failures
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WATER HARDNESS If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener. To find out the water hardness in your area, contact your local water authority. Use the correct quantity of water softener. Follow the instructions that you find on the packaging of the product. ALARM CODES AND POSSIBLE FAILURES The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the tables). WARNING! Deactivate the appliance before carrying out any check. With some problems, the display shows an alarm code and the Start/ Pause button may flash continuously: Problem The appliance does not fill with water properly. The appliance does not drain the water. The appliance door is open or not closed correctly. Internal fail. No communication between electronic elements of the appliance. The mains supply is unstable. Possible solution • Make sure that the water tap is open. • Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. • Make sure that the water tap is not clogged. • Make sure that the inlet hose has no kinks, damages or bends. • Make sure that the connection of the water inlet hose is correct. • This problem may be also caused by the clogged drain circuit. Please contact the Authorised Service Centre. • Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'. • Make sure that the sink spigot is not clogged. • Make sure that the drain hose has no kinks or bends. • This problem may be caused by the clogged drain circuit. Please con- tact the Authorised Service Centre. • Make sure that the connection of the drain hose is correct. • Set the drain programme if you set a programme without drain phase. • Set the drain programme if you set an option which ends with water in the tub. • Make sure that the door is properly closed. • The programme was not finished properly or the appliance stopped too early. Switch the appliance off and on again. • If the alarm code appears again, contact the Authorised Service Centre. • Wait until mains supply is stable. 23
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