TP-Link Archer AX50 Archer AX50US V1 User Guide - Page 104

Q5. What should I do if I can't find my wireless network or I cannot, connect the wireless network?

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6 ) Restart the modem and the router again. • Please upgrade the firmware of the router. If you've tried every method above but still cannot access the internet, please contact the technical support. Q5. What should I do if I can't find my wireless network or I cannot connect the wireless network? If you fail to find any wireless network, please follow the steps below: • Make sure the wireless function of your device is enabled if you're using a laptop with built-in wireless adapter. You can refer to the relevant document or contact the laptop manufacturer. • Make sure the wireless adapter driver is installed successfully and the wireless adapter is enabled. • On Windows 7 1 ) If you see the message No connections are available, it is usually because the wireless function is disabled or blocked somehow. 2 ) Click Troubleshoot and windows might be able to fix the problem by itself. • On Windows XP 1 ) If you see the message Windows cannot configure this wireless connection, this is usually because windows configuration utility is disabled or you are running another wireless configuration tool to connect the wireless. 2 ) Exit the wireless configuration tool (the TP-Link Utility, for example). 101

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101
6 )
Restart the modem and the router again.
• Please upgrade the firmware of the router.
If you’ve tried every method above but still cannot access the internet, please contact
the technical support.
Q5. What should I do if I can’t find my wireless network or I cannot
connect the wireless network?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop with
built-in wireless adapter. You can refer to the relevant document or contact the laptop
manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled.
•
On Windows 7
1 )
If you see the message
No connections are available
, it is usually because the
wireless function is disabled or blocked somehow.
2 ) Click
Troubleshoot
and windows might be able to fix the problem by itself.
•
On Windows XP
1 ) If you see the message
Windows cannot configure this wireless connection
,
this is usually because windows configuration utility is disabled or you are
running another wireless configuration tool to connect the wireless.
2 )
Exit the wireless configuration tool (the TP-Link Utility, for example).