TASCAM US-2x2HR Reference Manual - Page 21

Power Management settings. How do I

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9 - Troubleshooting Sound breaks up or there is noise The processing load on the computer causes sound to break up and noise to occur. Here are some methods to reduce the load on the computer. 1. A wireless LAN and software running in the background, including antivirus software, regularly put processing loads on the computer, which can cause sound to break up and other noise. Stop wireless LAN transmission, antivirus software and other software running in the background when using this unit. 2. Set the buffer size (latency) in the audio application that you are using or in this unit's Settings Panel to a larger value (Windows only). NOTE Consult the maker of the audio application that you are using for methods to reduce its load on your computer. 3. Change the settings of your computer so that they are optimal for audio processing. Using Windows i Performance Options 1 Open the Control Panel using the appropriate method for the OS you are using (Windows 10/Windows 8.1/ Windows 7). i In Windows 10, open the "Control Panel". Then, click the "System" icon. i In Windows 8.1, right-click the ordinary Start screen (Metro user interface screen) and then click "All apps". Then, right-click "Computer" and select "Properties". i In Windows 7, right-click "Computer" from the Windows Start button, and select "Properties". 2 Click "Advanced system settings". 3 Click "Settings" in the "Performance" section of the "Advanced" tab of the "System Properties"window. 4 In the "Visual Effects" tab of the "Performance Options" window, select "Adjust for best performance". i Power Options 1 Open the Control Panel using the appropriate method for the OS you are using (Windows 10/Windows 8.1/ Windows 7). 2 Click "Hardware and Sound". 3 Click "Power Options". 4 Click on "Create a power plan" and select "High Performance". NOTE If an item is not shown, select the "Show Additional Plans" downward triangular button. Alternatively, click "Create a power plan". Using Mac 1 Open "System Preferences..." from the Apple menu, and select "Energy Saver". 2 Set "Computer sleep" to "Never". 3 Set "Display sleep" to "Never". NOTE Depending on the macOS version and Mac computer model, this setting might not be available. 4. Connect to a different USB port. Since the unit might not properly function with some USB ports, try connecting it to a different USB port. NOTE i Try again after disconnecting other USB devices (Keyboards and mice can be left connected). i Do not use a USB hub. Always connect the unit directly to a USB port on the computer (built-in). I see that the US-2x2HR or US-4x4HR recommends that I change the Windows Power Management settings. How do I do this? Windows allows the processor to throttle to half speed when the computer is idle. However, this can affect the performance of DAW recording software. TASCAM recommends that this function be disabled, especially when using a multi-channel interface such as the US-4x4HR. To Change the Power Management settings in Windows: 1. Open the Control Panel using the appropriate method for the OS you are using (Windows 10/Windows 8.1/Windows 7). 2. Click "Hardware and Sound". 3. Click "Power Options". 4. Select "High Performance" from the "Power Options". NOTE If an item is not shown, select the "Show Additional Plans" downward triangular button. Alternatively, click "Create a power plan". Support for bundled software, including DAW software TASCAM does not provide end-user support for the bundled DAW Software. Please check the Help menu of the installed software to find where this support is available. TASCAM US-2x2HR/US-4x4HR 21

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9 – Troubleshooting
Sound breaks up or there is noise
The processing load on the computer causes sound to break up
and noise to occur.
Here are some methods to reduce the load on the computer.
1.
A wireless LAN and software running in the background,
including antivirus software, regularly put processing loads
on the computer, which can cause sound to break up and
other noise.
Stop wireless LAN transmission, antivirus software and
other software running in the background when using this
unit.
2.
Set the buffer size (latency) in the audio application that
you are using or in this unit’s Settings Panel to a larger value
(Windows only).
NOTE
Consult the maker of the audio application that you are using
for methods to reduce its load on your computer.
3.
Change the settings of your computer so that they are
optimal for audio processing.
Using Windows
i
Performance Options
1
Open the Control Panel using the appropriate method
for the OS you are using (Windows 10/Windows 8.1/
Windows 7).
i
In Windows 10, open the
“Control Panel”
. Then, click
the
“System”
icon.
i
In Windows 8.1, right-click the ordinary Start screen
(Metro user interface screen) and then click
“All
apps”
. Then, right-click
“Computer”
and select
“Properties”
.
i
In Windows 7, right-click
“Computer”
from the
Windows Start button, and select
“Properties”
.
2
Click
“Advanced system settings”
.
3
Click
“Settings”
in the
“Performance”
section of the
“Advanced”
tab of the
“System Properties”
window.
4
In the
“Visual Effects”
tab of the
“Performance Options”
window, select
“Adjust for best performance”
.
i
Power Options
1
Open the Control Panel using the appropriate method
for the OS you are using (Windows 10/Windows 8.1/
Windows 7).
2
Click
“Hardware and Sound”
.
3
Click
“Power Options”
.
4
Click on
“Create a power plan”
and select
“High
Performance”
.
NOTE
If an item is not shown, select the
“Show Additional Plans”
downward triangular button. Alternatively, click
“Create a
power plan”
.
Using Mac
1
Open
“System Preferences…”
from the Apple menu,
and select
“Energy Saver”
.
2
Set
“Computer sleep”
to
“Never”
.
3
Set
“Display sleep”
to
“Never”
.
NOTE
Depending on the macOS version and Mac computer model,
this setting might not be available.
4.
Connect to a different USB port.
Since the unit might not properly function with some USB
ports, try connecting it to a different USB port.
NOTE
i
Try again after disconnecting other USB devices (Keyboards
and mice can be left connected).
i
Do not use a USB hub. Always connect the unit directly to a
USB port on the computer (built-in).
I see that the US-2x2HR or US-4x4HR
recommends that I change the Windows
Power Management settings. How do I do
this?
Windows allows the processor to throttle to half speed when
the computer is idle. However, this can affect the performance
of DAW recording software. TASCAM recommends that this
function be disabled, especially when using a multi-channel
interface such as the US-4x4HR.
To Change the Power Management settings in Windows:
1.
Open the Control Panel using the appropriate method for
the OS you are using (Windows 10/Windows 8.1/Windows
7).
2.
Click
“Hardware and Sound”
.
3.
Click
“Power Options”
.
4.
Select
“High Performance”
from the
“Power Options”
.
NOTE
If an item is not shown, select the
“Show Additional Plans”
downward triangular button. Alternatively, click
“Create a
power plan”
.
Support for bundled software, including
DAW software
TASCAM does not provide end-user support for the bundled
DAW Software.
Please check the Help menu of the installed software to find
where this support is available.
TASCAM
US-2x2HR/US-4x4HR
21