Sony Xperia Z1 Help Guide - Page 138

Resetting Your Applications, Restarting and resetting your device, Settings, About phone, Diagnostics

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To Run all Diagnostic Tests 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Diagnostics > Test > Run all. 3 Follow the instructions and tap Yes or No to confirm if a feature works. To View Details about Your Device 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Diagnostics > Facts. Resetting Your Applications You can reset an application or clear application data if your application stops responding or causes issues with your device. To Reset Application Preferences 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Tap , then tap Reset app preferences. Resetting application preferences does not delete any application data from your device. To Clear Application Data 1 From your Home screen, tap . 2 Find and tap Settings > Apps, then swipe over to the All tab. 3 Select an application or service, then tap CLEAR DATA. When you clear application data, data for the selected application is deleted from your device permanently. The option to clear application data is not available for all applications or services. To Clear Application Cache 1 From your Home screen, tap . 2 Find and tap Settings > Apps, then swipe over to the All tab. 3 Select an application or service, then tap CLEAR CACHE. The option to clear the application cache is not available for all applications or services. To Clear the Application Default Setting 1 From your Home screen, tap . 2 Find and tap Settings > Apps, then swipe over to the All tab. 3 Select an application or service, then tap CLEAR DEFAULTS. The option to clear the application default setting is not available for all applications or services. Restarting and resetting your device You can force your device to restart or shut down in situations where it stops responding or won't restart normally. No settings or personal data get deleted. You can also reset your device to its original factory settings. This action is sometimes necessary if your device stops functioning properly, but note that if you want to keep any important data, you have to first back up this data to a memory card or other noninternal memory. For more information, see Backing up and restoring content on page 136. 138 This is an internet version of this publication. © Print only for private use.

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To Run all Diagnostic Tests
1
From your Home screen, tap
.
2
Find and tap
Settings
>
About phone
>
Diagnostics
>
Test
>
Run all
.
3
Follow the instructions and tap
Yes
or
No
to
confirm
if a feature works.
To View Details about Your Device
1
From your Home screen, tap
.
2
Find and tap
Settings
>
About phone
>
Diagnostics
>
Facts
.
Resetting Your Applications
You can reset an application or clear application data if your application stops
responding or causes issues with your device.
To Reset Application Preferences
1
From your Home screen, tap
.
2
Find and tap
Settings
>
Apps
.
3
Tap
, then tap
Reset app preferences
.
Resetting application preferences does not delete any application data from your device.
To Clear Application Data
1
From your Home screen, tap
.
2
Find and tap
Settings
>
Apps
, then swipe over to the
All
tab.
3
Select an application or service, then tap
CLEAR DATA
.
When you clear application data, data for the selected application is deleted from your device
permanently.
The option to clear application data is not available for all applications or services.
To Clear Application Cache
1
From your Home screen, tap
.
2
Find and tap
Settings
>
Apps
, then swipe over to the
All
tab.
3
Select an application or service, then tap
CLEAR CACHE
.
The option to clear the application cache is not available for all applications or services.
To Clear the Application Default Setting
1
From your Home screen, tap
.
2
Find and tap
Settings
>
Apps
, then swipe over to the
All
tab.
3
Select an application or service, then tap
CLEAR DEFAULTS
.
The option to clear the application default setting is not available for all applications or
services.
Restarting and resetting your device
You can force your device to restart or shut down in situations where it stops responding
or won't restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is sometimes
necessary if your device stops functioning properly, but note that if you want to keep any
important data, you have to
first
back up this data to a memory card or other non-
internal memory. For more information, see
Backing up and restoring content
on
page 136.
138
This is an internet version of this publication. © Print only for private use.