Sony HT-S100F Operating Instructions - Page 27

Troubleshooting

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Troubleshooting Troubleshooting If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer. Power The system does not power up.  Check that the AC power cord (mains lead) is connected securely.  Disconnect the AC power cord (mains lead) from the wall outlet (mains), and then reconnect after several minutes. The system is turned off automatically.  The auto standby function is working. Set the auto standby function to off (page 26). The system does not turn on even when the TV is turned on.  Set the Control for HDMI function to on (page 25). The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV.  Check the speaker settings of the TV. The system power syncs with the speaker settings of the TV. For details, refer to the operating instructions of your TV.  If the sound was output from the speakers of the TV the previous time, the system does not turn on even when the TV is turned on. The system turns off when the TV is turned off.  Check the setting of the Control for HDMI function (page 25). When the Control for HDMI function is set to on, the system turns off automatically when you turn off the TV regardless of the input. The system does not turn off even when the TV is turned off.  Check the setting of the Control for HDMI function (page 25). To turn the system off automatically regardless of the input when you turn off the TV, set the Control for HDMI function to on. The TV must support the Control for HDMI function. For details, refer to the operating instructions of your TV. Picture There is no picture or the picture is not output correctly.  Select the appropriate input (page 17).  When there is no picture while TV input is selected, select the TV channel that you want using the TV remote control.  Disconnect the HDMI cable, then connect it again. Make sure that the cable is firmly inserted. Sound No TV sound is output from the system.  Check the type and connection of the HDMI cable or optical digital cable that is connected to the system and the TV (refer to the supplied Startup Guide).  Disconnect the cables that are connected between the TV and the system, then connect them firmly again. Disconnect the AC power cords 27US

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27
US
Troubleshooting
If you experience any of the following
difficulties while using the system, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
The system does not power up.
Check that the AC power cord (mains
lead) is connected securely.
Disconnect the AC power cord (mains
lead) from the wall outlet (mains),
and then reconnect after several
minutes.
The system is turned off
automatically.
The auto standby function is working.
Set the auto standby function to off
(page 26).
The system does not turn on even
when the TV is turned on.
Set the Control for HDMI function to
on (page 25). The TV must support
the Control for HDMI function. For
details, refer to the operating
instructions of your TV.
Check the speaker settings of the TV.
The system power syncs with the
speaker settings of the TV. For details,
refer to the operating instructions of
your TV.
If the sound was output from the
speakers of the TV the previous time,
the system does not turn on even
when the TV is turned on.
The system turns off when the TV is
turned off.
Check the setting of the Control for
HDMI function (page 25). When the
Control for HDMI function is set to on,
the system turns off automatically
when you turn off the TV regardless
of the input.
The system does not turn off even
when the TV is turned off.
Check the setting of the Control for
HDMI function (page 25). To turn the
system off automatically regardless
of the input when you turn off the TV,
set the Control for HDMI function to
on. The TV must support the Control
for HDMI function. For details, refer to
the operating instructions of your TV.
There is no picture or the picture is
not output correctly.
Select the appropriate input
(page 17).
When there is no picture while TV
input is selected, select the TV
channel that you want using the TV
remote control.
Disconnect the HDMI cable, then
connect it again. Make sure that the
cable is firmly inserted.
No TV sound is output from the
system.
Check the type and connection of the
HDMI cable or optical digital cable
that is connected to the system and
the TV (refer to the supplied Startup
Guide).
Disconnect the cables that are
connected between the TV and the
system, then connect them firmly
again. Disconnect the AC power cords
Troubleshooting
Power
Picture
Sound