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Sharp MX-B467F User Guide - Page 179

Adjusting toner darkness, Job prints from the wrong tray or on the wrong paper, Settings, Print

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Troubleshooting 179 Action Yes Step 5 Go to step 6. Check if the cables connecting the printer and the computer are inserted to the correct ports. Are the cables inserted to the correct ports? Step 6 Install the correct print driver. The problem is solved. Is the printer responding? Step 7 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Is the printer responding? Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness. 3 Apply the changes. Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? Step 2 The problem is a Depending on your operating system, specify the paper size solved. and paper type from the Printing Preferences or Print dialog. Note: You can also change the settings on the printer control panel. From the home screen, touch Settings > Paper > Tray Conﬁguration > Paper Size/Type. b Make sure that the settings match the paper loaded. c Print the document. Is the document printed on the correct paper? No Insert the cables to the correct ports. Go to step 7. Contact your dealer. No Load the correct paper size and paper type. Go to step 3.

Section	Page
Contents	2
Safety information	6
Conventions	6
Product statements	6
Learning about the printer	9
Selecting a location for the printer	9
Printer configurations	10
Attaching cables	11
Using the control panel	13
Understanding the status of the power button and indicator light	13
Using the home screen	14
Printing the Menu Settings Page	14
Printing the Network Setup Page	15
Setting up and using the home screen applications	16
Customizing the home screen	16
Setting up Card Copy	16
Using Shortcut Center	16
Using Display Customization	17
Setting up Scan Center	17
Managing contacts	18
Adding contacts	18
Adding groups	18
Editing contacts or groups	18
Deleting contacts or groups	19
Loading paper and specialty media	20
Setting the paper size and type	20
Configuring Universal paper settings	20
Loading trays	20
Loading the multipurpose feeder	22
Linking trays	23
Supported paper	24
Supported paper sizes	24
Supported paper types	26
Supported paper weights	27
Printing	28
Printing from a computer	28
Printing from a mobile device	28
Printing from a mobile device using Google Cloud Print	28
Printing from a mobile device using AirPrint	28
Printing from a mobile device using Wi-Fi Direct®	29
Printing from a flash drive	29
Supported flash drives and file types	30
Configuring confidential jobs	31
Printing confidential and other held jobs	31
Printing a font sample list	32
Canceling a print job	32
Copying	33
Making copies	33
Copying photos	33
Copying on letterhead	33
Copying on both sides of the paper (two-sided)	33
Reducing or enlarging copies	34
Collating copies	34
Placing separator sheets between copies	34
Copying multiple pages onto a single sheet	34
Creating a copy shortcut	34
E-mailing	35
Configuring the e-mail server settings	35
Sending an e-mail	35
Creating an e-mail shortcut	36
Faxing	37
Setting up the printer to fax	37
Configuring the SMTP server for fax	37
Setting up fax using a standard telephone line	38
Setting up fax in countries or regions with different telephone wall jacks and plugs	40
Connecting to a distinctive ring service	43
Setting the fax date and time	43
Configuring daylight saving time	43
Sending a fax	43
Scheduling a fax	44
Creating a fax destination shortcut	44
Changing the fax resolution	44
Adjusting the fax darkness	44
Printing a fax log	45
Blocking junk faxes	45
Holding faxes	45
Forwarding a fax	45
Scanning	46
Scanning to a computer	46
Creating an FTP shortcut	46
Scanning to an FTP server	47
Scanning to a flash drive	47
Understanding the printer menus	49
Menu map	49
Device	50
Preferences	50
Eco-Mode	52
Remote Operator Panel	53
Notifications	53
Power Management	56
Accessibility	56
Restore Factory Defaults	57
Maintenance	57
Configuration Menu	57
Out of Service Erase	61
Visible Home Screen Icons	62
About this Printer	62
Print	62
Layout	62
Setup	64
Quality	64
Job Accounting	65
XPS	66
PDF	67
PostScript	67
PCL	68
HTML	69
Image	70
Paper	70
Tray Configuration	70
Media Configuration menu	71
Universal Setup	71
Custom Scan Sizes	72
Media Types	72
Copy	73
Copy Defaults	73
Fax	76
Fax Mode	76
Fax Setup	76
Fax Server Setup	79
E-mail	80
E-mail Setup	80
E-mail Defaults	82
Web Link Setup	86
FTP	86
FTP Defaults	86
Network/Ports	90
Network Overview	90
Wireless	91
Ethernet	94
TCP/IP	95
SNMP	96
IPSec	97
802.1x	98
LPD Configuration	98
HTTP/FTP Settings	99
ThinPrint	99
USB	100
Restrict external network access	100
Google Cloud Print	101
Wi-Fi Direct	101
USB Drive	102
Flash Drive Scan	102
Flash Drive Print	106
Security	108
Login Methods	108
Manage Permissions	108
Local Accounts	109
Schedule USB Devices	110
Security Audit Log	110
Login Restrictions	113
Confidential Print Setup	113
Disk Encryption	114
Erase Temporary Data Files	114
Solutions LDAP Settings	115
Mobile Services Management	115
Miscellaneous	115
Reports	116
Menu Settings Page	116
Device	116
Print	116
Shortcuts	116
Fax	117
Network	117
Help	117
Troubleshooting	117
Troubleshooting	117
Securing the printer	119
Locating the security slot	119
Erasing printer memory	119
Erasing printer hard disk memory	119
Encrypting the printer hard disk	120
Restoring factory default settings	120
Statement of Volatility	120
Maintaining the printer	122
Adjusting the speaker volume	122
Adjusting the default internal speaker volume	122
Configuring the fax speaker settings	122
Networking	122
Connecting the printer to a Wi-Fi network	122
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	123
Connecting a mobile device to the printer	123
Deactivating the Wi-Fi network	124
Cleaning printer parts	124
Cleaning the printer	124
Cleaning the scanner	125
Ordering parts and supplies	128
Checking the status of parts and supplies	128
Ordering a toner cartridge	128
Ordering an imaging unit	128
Configuring supply notifications	128
Replacing parts and supplies	129
Replacing the toner cartridge	129
Replacing the imaging unit	131
Replacing the pick tires	133
Replacing the pick roller assembly	135
Moving the printer	139
Moving the printer to another location	139
Shipping the printer	140
Saving energy and paper	140
Configuring the power save mode settings	140
Adjusting the brightness of the printer display	140
Conserving supplies	141
Clearing jams	142
Avoiding jams	142
Identifying jam locations	143
Paper jam in door A	144
Paper jam in the rear door	148
Paper jam in the standard bin	149
Paper jam in the duplex unit	149
Paper jam in trays	150
Paper jam in the multipurpose feeder	151
Paper jam in the automatic document feeder	152
Troubleshooting	154
Network connection problems	154
Cannot open Embedded Web Server	154
Unable to read flash drive	155
Enabling the USB port	155
Checking the printer connectivity	155
Issues with supplies	156
Replace cartridge, printer region mismatch	156
Non-Printer Manufacturer supply	156
Scanner maintenance required, use ADF Kit	156
Paper feed problems	156
Envelope seals when printing	156
Collated printing does not work	157
Tray linking does not work	157
Paper frequently jams	158
Jammed pages are not reprinted	159
Printing problems	159
Confidential and other held documents do not print	159
Slow printing	160
Print jobs do not print	162
Print quality is poor	163
Blank or white pages	163
Dark print	163
Fine lines are not printed correctly	165
Folded or wrinkled paper	165
Gray background	166
Horizontal light bands	167
Incorrect margins	168
Light print	169
Mottled print and dots	170
Paper curl	171
Print crooked or skewed	172
Repeating defects	173
Solid black pages	174
Text or images cut off	174
Toner easily rubs off	175
Vertical dark bands	175
Vertical dark lines or streaks	176
Vertical dark streaks with print missing	177
Vertical light bands	177
Vertical white lines	177
The printer is not responding	178
Adjusting toner darkness	179
Job prints from the wrong tray or on the wrong paper	179
Faxing problems	180
Cannot send or receive faxes	180
Can receive but not send faxes	182
Can send but not receive faxes	182
Poor fax print quality	182
Scanning problems	183
Cannot scan from a computer	183
Partial copies of document or photo	184
Poor copy quality	184
Vertical dark streaks on output when scanning from the ADF	184
Scan job was not successful	185
Scanner does not close	186
Scanning takes too long or freezes the computer	186
Scanner does not respond	186
Adjusting scanner registration	187
Adjusting ADF registration	187
Contacting your dealer	187
Upgrading and migrating	188
Hardware	188
Available internal options	188
Accessing the controller board	188
Installing an optional card	190
Installing a printer hard disk	191
Installing an internal solutions port	193
Installing optional trays	199
Software	200
Supported operating systems	200
Installing the printer software	200
Adding available options in the print driver	201
Firmware	201
Exporting or importing a configuration file	201
Updating firmware	202
Notices	203
Product information	203
Edition notice	203
GOVERNMENT END USERS	203
Supplies	203
Noise emission levels	204
Waste from Electrical and Electronic Equipment (WEEE) directive	204
India E-Waste notice	204
Product disposal	205
Static sensitivity notice	205
ENERGY STAR	205
Temperature information	205
Laser notice	205
Power consumption	206
Product power consumption	206
Sleep Mode	206
Hibernate Mode	207
Off mode	207
Total energy usage	207
Environmental information	207
Regulatory notices for telecommunication terminal equipment	207
Notice to users of the US telephone network: FCC requirements	208
Notice to users of the Canadian telephone network	209
Notice to users of the New Zealand telephone network	209
Japanese telecom notice	210
Regulatory notices for wireless products	211
Modular component notice	211
Exposure to radio frequency radiation	211
Industry Canada (Canada)	211
European Community (EC) directives conformity	211
Federal Communications Commission (FCC) compliance information statement	212
Notice to users of Class A products in Brazil	213
European Community (EC) directives conformity	213
Radio interference notice	213