Sharp MX-B427W User Guide - Page 169
Vertical light bands, Vertical white lines
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Troubleshoot a problem 169 Action Yes No Step 2 Contact your dealer. The problem is a Turn off the printer, wait for about 10 seconds, and then turn on solved. the printer. b Print the document. Do horizontal light bands appear on prints? Vertical light bands Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes No Contact your dealer. The problem is solved. Do vertical light bands appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings.
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