SanDisk SDDR-89-A15 User Guide - Page 7

8. MP3 Companion saves settings when you power it off. When you power it back on it will resume at same location as where it left off 9. Read only files may not be deleted in the MP3 Companion Basic Troubleshooting 1. If the unit will not power on, check the following a. Check to make sure the cap for the battery is securely locked in place b. Check to make sure the battery is inserted correctly. (Positive side up) c. Check to make sure the battery is still good 2. If the display says "No Song", check the following a. Check to Make sure the Cruzer Micro is securely inserted in the MP3 Companion b. Check to make sure the files on the Cruzer Micro are MP3 or WMA file formats 3. If you can not hear any music but it appears to be playing a. Check and make sure the ear buds are securely inserted b. Check to make sure the volume level is adjusted high enough c. Check to make sure the ear buds are functioning properly