Samsung MultiXpress SL-M5373 User Manual Ver.1.0 (English) - Page 244
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Understanding display messages Message Meaning Suggested solutions Paper jam in tray 1 Paper jam in tray 2 Paper has jammed in the feeding area of the tray. Clear the jam (see "Paper jam in tray 1" on page 217). Clear the jam (see "Paper jam in tray 2" on page 220). Paper jam in tray 3 Clear the jam (see "Paper jam in tray 3" on page 222 ). Paper jam in tray 4 Clear the jam. Paper jam in tray [number] or tray door is open Paper has jammed in the feeding area of the tray or tray door is open. Clear the jam (see "Paper jam in tray 1" on page 217) or close the tray. Paper jam in MP tray Paper has jammed in Clear the jam (see "Paper the feeding area of the jam in the multi-purpose tray. tray" on page 224). Paper jam or paper empty in tray Paper has jammed in the tray or there is no paper. Clear the jam (see "Paper jam in the multi-purpose tray" on page 224) or load paper. PPM data is incorrect. There is a problem in Call for service & change the ppm data. MSOK Turn the machine off and back on again. If the problem persists, call for service. Message Prepare new imaging unit Prepare new toner cartridge Replace with new toner cartridge Meaning Suggested solutions The estimated lifea of the imaging unit is close. Prepare a new imaging unit for a replacement (see "Replacing the imaging unit" on page 200). The estimated cartridge lifea of toner is close. Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 194). The indicated toner cartridge has almost reached its estimated cartridge lifea. Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (see "Replacing the toner cartridge" on page 197). If the machine stops printing, replace the toner cartridge (see "Replacing the toner cartridge" on page 197). 9. Troubleshooting 244