Netgear WC7520-Wireless Reference Manual - Page 195

Test LED Never Turns Off, LAN Port LEDs Not On, Troubleshoot the Web Management Interface

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Page 195 highlights

ProSafe 20-AP Wireless Controller WC7520 If the error persists, you have a hardware problem and should contact NETGEAR technical support. Test LED Never Turns Off When the wireless controller is powered on, the Test LED turns on for approximately 2 minutes and then turns off when the wireless controller has completed its initialization. If the Test LED remains on, there is a fault within the wireless controller. If the Test LED is still on more than several minutes minute after power-up: • Turn the power off, and then turn it on again to see if the wireless controller recovers. • Reset the wireless controller's configuration to factory default settings. Doing so sets the wireless controller's IP address to 192.168.0.250. This procedure is explained in Reboot or Reset the Wireless Controller on page 139. If the error persists, you might have a hardware problem and should contact NETGEAR technical support. LAN Port LEDs Not On If the LAN LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the wireless controller and at the hub, switch, or router. • Make sure that power is turned on to the connected hub, switch, or router. • Be sure that you are using the correct cables: Troubleshoot the Web Management Interface If you are unable to access the wireless controller's web management interface from a PC on your local network, try to isolate the problem. It is most likely one of the following: Ethernet Cabling Check the Ethernet connection between the PC and the wireless controller as described in the previous section (see LAN Port LEDs Not On). IP Address Configuration • Make sure your PC's IP address is on the same subnet as the wireless controller. If you are using the recommended addressing scheme, make sure your PC has a static IP address of 192.168.0.210 and a subnet of 255.255.255.0. Troubleshooting 195

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Troubleshooting
195
ProSafe 20-AP Wireless Controller WC7520
If the error persists, you have a hardware problem and should contact NETGEAR technical
support.
Test LED Never Turns Off
When the wireless controller is powered on, the Test LED turns on for approximately 2
minutes and then turns off when the wireless controller has completed its initialization. If the
Test LED remains on, there is a fault within the wireless controller.
If the Test LED is still on more than several minutes minute after power-up:
•
Turn the power off, and then turn it on again to see if the wireless controller recovers.
•
Reset the wireless controller’s configuration to factory default settings. Doing so sets the
wireless controller’s IP address to
192.168.0.250
. This procedure is explained in
Reboot
or Reset the Wireless Controller
on page 139.
If the error persists, you might have a hardware problem and should contact NETGEAR
technical support.
LAN Port LEDs Not On
If the LAN LEDs do not light when the Ethernet connection is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the wireless controller and
at the hub, switch, or router.
•
Make sure that power is turned on to the connected hub, switch, or router.
•
Be sure that you are using the correct cables:
Troubleshoot the Web Management Interface
If you are unable to access the wireless controller’s web management interface from a PC on
your local network, try to isolate the problem. It is most likely one of the following:
Ethernet Cabling
Check the Ethernet connection between the PC and the wireless controller as described in
the previous section (see
LAN Port LEDs Not On
).
IP Address Configuration
•
Make sure your PC’s IP address is on the same subnet as the wireless controller. If you
are using the recommended addressing scheme, make sure your PC has a static IP
address of 192.168.0.210 and a subnet of 255.255.255.0.