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Kyocera ECOSYS P3055dn ECOSYS P3045dn/P3050dn/P3055dn/P3060dn Operation Guide - Page 289

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Troubleshooting Symptom Printouts are wrinkled. Checkpoints Is the paper loaded correctly? - Printouts are curled. Is the paper damp? ― Is the paper damp? Corrective Actions Reference Page Load the paper correctly. page 2-38 Turn the orientation 180 degrees around in which the paper is positioned. page 2-38 Replace the paper with new paper. page 2-38 Turn the paper over in the cassette, or turn the orientation 180 degrees around in which the paper is positioned. page 2-38 Replace the paper with new paper. page 2-38 Printer driver cannot be installed. Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available? Specify the IP address instead of the - host name. Cannot print. Is the machine plugged in? Plug the power cord into an AC - outlet. Is the machine powered on? Turn on the power switch. page 2-35 Are the USB cable and network cable connected? Connect the correct USB cable and - network cable securely. Cannot print with USB memory. USB memory not recognized. Is the USB host blocked? - Select Unblock in the USB host settings. Check that the USB memory is securely plugged into the machine. page 4-124 - While Auto-IP is already Is a value other than "0.0.0.0" set to On, the IP address is entered for the link local address of not assigned TCP/IP(v4)? automatically. Enter "0.0.0.0" for the IP address of TCP/IP(v4). page 2-5 The machine is emitting steam in the area around the paper ejection slot. Check the room temperature to see if Depending on the printing - it is low, or if damp paper was used. environment and the paper's condition, the heat generated during printing will cause the moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the paper with a newer, dryer paper. 8-3

Section	Page
Included Guides	3
Safety Conventions in This Guide	4
Symbols	4
Legal and Safety Information	7
Notice on Software	7
Notice	7
Regarding Trade Names	7
License Agreements	8
GPL/LGPL	8
Open SSL License	8
Original SSLeay License	8
Monotype Imaging License Agreement	10
Energy Saving Control Function	11
Sleep	11
Duplex Printing	11
Resource Saving - Paper	11
Environmental benefits of \	11
Energy Star (ENERGY STAR®)	12
Wireless Connection (Mexico only)	12
Security Precautions when Using Wireless LAN (If equipped)	12
Limited Use of This Product (If equipped)	13
Environment	13
Interface connectors	13
Cautions when Handling Consumables	14
Other precautions	14
SAFETY OF LASER BEAM (USA)	15
1. Safety of laser beam	15
2. The CDRH Act	15
3. Maintenance	15
4. Safety switch	15
Safety Instructions Regarding the Disconnection of Power (USA)	16
Laser Safety (Europe)	17
About the Operation Guide	18
Conventions	18
1 Machine Parts	19
Components at the Front/Right of the Printer	20
Components at the Front/Left of the Printer	20
Internal Components	21
Components at the Rear of the Printer	22
Operation Panel	23
2 Preparation before Use	25
Changing Network Interface Parameters	26
Network Settings	27
Configuring the Wireless Network	31
Setting the Connection by Using the Wi-Fi Setup Tool	31
Setting Wi-Fi Direct	36
Configuring the Connection from the Operation Panel on This Machine	36
Printing a Status Page	40
Installing Software	41
Software	41
Installing Printer Driver in Windows	41
Uninstalling the Software	45
Installing Printer Driver in Macintosh	45
Status Monitor	48
Accessing the Status Monitor	48
Exiting the Status Monitor	48
Status Monitor Display	48
Status Monitor Context Menu	50
Status Monitor Notification Settings	51
Command Center RX	52
Accessing Command Center RX	52
Changing Security Settings	53
Changing Device Information	54
E-mail Settings	54
Creating a New Custom Box	57
Printing a Document Stored in a Custom Box	57
Power On/Off	59
Power On	59
Power Off	59
Energy Saver Function	60
Sleep	60
Power Off Timer (for Europe)	60
Loading Paper	62
Loading Paper into the Cassette	62
Loading Paper into the MP (Multi-Purpose) Tray	66
Loading Envelopes	68
Paper stopper	69
3 Printing	71
Printing from Applications	72
Canceling a Printing Job	72
Printer Driver Print Settings Screen	73
Printing on Non-standard Sized Paper	74
Banner Printing	75
Printer Driver Help	77
Changing the Default Printer Driver Settings (Windows 8.1)	77
Printing Functions	78
Half Speed Mode (Printer Driver Settings)	78
Line Thinning (Printer Driver Settings)	78
Custom Box (Optional Feature)	78
Job Box (Optional Feature)	78
ThinPrint Activation (Optional Feature)	79
Secure Pull Printing (Optional Feature)	79
Printing by Google Cloud Print	79
Printing with Wi-Fi Direct	79
4 Operation Panel	81
Message Display	82
Status Information	82
Error Codes	82
Indicators in Message Display	83
Keys	84
Cancel Key	84
Logout Key	84
Menu Key	84
Back Key	84
Arrow Keys	85
OK Key	85
Numeric Keys	85
Clear Key	85
Document Box Key	85
Left Select Key / Right Select Key	86
Using the Menu Selection System	87
Menu Selection System	87
Setting a Mode Selection Menu	89
Report	90
Report Print	90
Job Log History (Sending Job Log History)	96
USB Memory (USB memory selection)	101
Print File (Printing and checking the files in the USB memory)	101
Print Function Settings	103
Remove Memory (Removing the USB memory)	108
Counter (Viewing the counter value)	109
Paper Settings	110
MP Tray Set. (MP tray settings)	110
Cassette (1 to 5) Set. (Settings for the cassettes)	112
Bulk Feeder Set. (Settings for the optional bulk paper feeder)	117
Media Type Set. (Paper type settings)	119
Reset Type Adj. (Resets customized settings)	122
Paper Setup Msg(Check setting when loading paper)	123
Print Settings	124
Paper Source (Selecting the paper feed source)	124
Auto Cass. Change (Auto Cassette Change setting)	125
MP Tray Priority (the settings for priority paper feed from the MP tray)	125
Paper Feed Mode (Setting the paper feed source)	126
Duplex (Setting the duplex printing)	126
Paper Output (Selecting the output stack)	127
Override A4/LTR (Overriding difference between A4 and Letter)	128
Emulation (Setting the emulation)	128
Font (Selecting the default font)	130
Code Set (Setting the code set)	132
Print Quality (Setting print quality)	133
Page Setting (Setting pagination)	135
User Name (The User Name display settings)	139
Job Name (The Job Name display settings)	139
Job Terminator (Job Terminator settings)	140
Network (Network settings)	140
Host Name (Check the host name of the machine)	141
Wi-Fi Direct Set (Wi-Fi Direct settings)	141
Wi-Fi Settings (Wi-Fi Settings)	143
Wired Netwk. Set (Wired Network Settings)	150
ProtocolSettings (Detailed settings for the network protocol)	158
Primary Network (Select the network interface to use)	160
Ping (Checking the connection of a connected device)	160
Restart Network (Restarting the network card)	161
Optional Network (Optional Network settings)	162
Wireless Network (Wireless network settings)	163
Basic (Basic settings for the optional Network Interface Kit)	169
Device Common (Selecting/Setting the common device)	173
Language (Selecting the message language)	173
Def. Screen(Box) (Document Box default screen setting)	174
Date Setting (Date and time settings)	175
Buzzer (Alarm (Buzzer) setting)	178
RAM Disk Setting (Using the RAM disk)	180
Format SSD (Formatting the SSD)	181
Format SD Card (Formatting the SD card)	182
Display Bright. (Display brightness setting)	182
Disp. Backlight (Display backlight setting)	183
Error Handling (Error detection setting)	183
Timer Setting	185
Disp. Status/Log (Display Status/Log setting)	197
USB KeyboardType (USB keyboard type selection)	198
Low Toner Alert (Setting for the alert level for toner addition)	199
Msg Banner Print (Check setting before banner printing)	200
Security (Security function setting)	201
Network Security (Network security setting)	202
I/F Block Set. (External interface block setting)	203
Security Level	205
Data Security (Data Security setting)	206
User/Job Account (User Login Setting/Job Account setting)	209
User Login Set. (User login setting)	209
Job Account.Set. (Job Account setting)	220
Unknown ID Job (Operation settings for unknown IDs)	228
Adjust/Maint. (Adjust/Maintenance selection/setting)	230
Quiet Mode (Setting the Quiet Mode)	230
Restart (Restart Printer)	231
Service Setting (for Maintenance)	232
Op Functions (Optional application settings)	234
Application	234
Starting Application Use	234
Checking Application Details	236
5 Document Box	237
Document Box	238
Outline of Custom Box and Job Box	238
Custom Box	239
Procedure for printing using Custom Box	239
Operation panel display	239
Job Box	257
Procedure for printing using Job Box	258
Operation panel display	258
Quick Copy (Using Quick Copy/Proof-and-Hold)	258
Private/Stored (Printing a Private Print/Stored Job)	261
Job Box Setting (Job Box Configuration)	264
Computer Settings (Printer Driver)	266
6 Status Menu	267
Displaying the Status Menu Screen	268
Job Status	269
Job Log	270
USB Keyboard	271
Network	271
Wi-Fi	272
Wi-Fi Direct	272
PushButton Setup	273
Detail Info	273
ConnectionStatus	273
Option Network	274
7 Maintenance	275
Toner Container Replacement	276
Frequency of Toner Container Replacement	276
Toner Kits	276
Replacing the Toner Container	277
Replacing the Waste Toner Box	281
Cleaning the Printer	283
Prolonged Non-Use and Moving of the Printer	285
Prolonged Non-use	285
Moving the Printer	285
8 Troubleshooting	287
Troubleshooting	288
Solving Malfunctions	288
Machine Operation Trouble	288
Printed Image Trouble	290
Error Messages	292
Clearing Paper Jams	304
Possible Paper Jam Locations	304
General Considerations for Clearing Jams	305
Utilizing Help Messages	305
MP Tray	306
Paper Cassette/Paper Feeder	306
Duplex Unit	307
Inside the Printer	308
Rear Unit	310
Bulk Paper Feeder (Option)	311
Appendix	315
Character Entry Method	316
Keys Used	316
Selecting Type of Characters	317
Entering Characters	317
About the Options	319
Expansion Memory Modules	320
Checking Expansion Memory	320
General Description of Options	321
SD/SDHC Memory Card	321
PF-320 Paper Feeder	321
SSD (HD-6/HD-7)	321
Network Interface Kit (IB-50)	321
Wireless Network Interface Kit (IB-51)	321
Wireless Network Interface Kit (IB-36)	322
Parallel Interface Kit (IB-32B)	322
USB Memory	322
PT-320 Faceup Output Tray (Only ECOSYS P3050dn/ECOSYS P3055dn/ ECOSYS P3060dn)	323
Other Options	324
Paper	325
General Guidelines	325
Selecting the Right Paper	327
Special Paper	330
Paper Type	334
Specifications	335
Machine	335
Paper Feeder (PF-320) (Option)	338
Bulk Paper Feeder (PF-3100) (Option)	339
SSD (HD-6/HD-7) (Option)	339
Network Interface Kit (IB-50) (Option)	340
Wireless Network Interface Kit (IB-51) (Option)	341
Wireless Network Interface Kit (IB-36) (Option)	342
Parallel Interface Kit (IB-32B) (Option)	342
Environmental Specifications	343
Glossary	345

Match case Limit results 1 per page

8-3

Troubleshooting

Printouts are wrinkled.

Is the paper loaded correctly?

Load the paper correctly.

page 2-38

—

Turn the orientation 180 degrees

around in which the paper is

positioned.

page 2-38

Is the paper damp?

Replace the paper with new paper.

page 2-38

Printouts are curled.

―

Turn the paper over in the cassette,

or turn the orientation 180 degrees

around in which the paper is

positioned.

page 2-38

Is the paper damp?

Replace the paper with new paper.

page 2-38

Printer driver cannot be

installed.

Is the driver installed with the host

name while Wi-Fi or Wi-Fi Direct

function is available?

Specify the IP address instead of the

host name.

—

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC

outlet.

—

Is the machine powered on?

Turn on the power switch.

page 2-35

Are the USB cable and network

cable connected?

Connect the correct USB cable and

network cable securely.

—

Cannot print with USB

memory.

USB memory not

recognized.

Is the USB host blocked?

Select

Unblock

in the USB host

settings.

page 4-124

—

Check that the USB memory is

securely plugged into the machine.

—

While

Auto-IP

is already

set to

, the IP address is

not assigned

automatically.

Is a value other than "0.0.0.0"

entered for the link local address of

TCP/IP(v4)?

Enter "0.0.0.0" for the IP address of

TCP/IP(v4).

page 2-5

The machine is emitting

steam in the area around

the paper ejection slot.

Check the room temperature to see if

it is low, or if damp paper was used.

Depending on the printing

environment and the paper's

condition, the heat generated during

printing will cause the moisture in the

paper to evaporate, and the steam

emitted may look like smoke. This is

not a problem, and you can continue

printing. If the steam concerns you,

raise the room temperature, or

replace the paper with a newer, dryer

paper.

—

Symptom

Checkpoints

Corrective Actions

Reference

Page