Huawei Mate 40 Pro User Manual - Page 5

Service Centre.

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6. The consumer shall not be charged (whether for parts, labour or otherwise) for the repair or replacement of a defective Product during the Warranty Period. All replaced defective Product, parts, boards or equipment shall become the property of HUAWEI. 7. The Warranty in respect of a repaired or replaced Product or part shall continue for the remainder of the Warranty Period of the Product which was repaired or replaced or, for three (3) months from the date of repair, whichever is longer. 8. The consumer will be required to provide the original retail purchase receipt or other documentation or information requested or required by applicable legislation in respect of the date and place of purchase. In the event that such information is not presented or if it is incomplete or illegible, HUAWEI reserves the right to refuse providing the above service in respect of the Warranty claim. What is not covered by the Warranty? 9. This Warranty does not cover defects and damage resulting from: a) Normal wear and tear of the equipment or otherwise due to the normal aging of the equipment. a) The Product being used other than in a normal and customary manner. b) Any disassembly, repair, alteration or modifications carried out by anyone other than HUAWEI or an Authorised Service Centre. c) Misuse, abuse, negligence or an accident howsoever caused. d) Improper testing, operation, maintenance, installation, or any alteration or modification of the Product. e) Spillage of food or liquids, corrosion, rust or the use of wrong voltage. f) Scratches or damage to plastic surfaces and all other externally exposed parts due to normal use. g) Use outside of use permitted under the Product's user manual. 10. This Warranty will not be available: a) if the serial number or warranty seal on the Product is illegible, has been defaced or removed; or, b) without any proof of purchase. 11.The Warranty applies to the Product as originally supplied. The Warranty does not apply to any software or other equipment owned by HUAWEI or third parties however, you should check the end-user license agreement, separate warranty/ guarantee statement(s) and/or any exclusions which are provided or intended to apply to such items. Your responsibilities 2

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2
6.
The consumer shall not be charged (whether for parts, labour or otherwise) for the repair or replacement of a
defective Product during the Warranty Period. All replaced defective Product, parts, boards or equipment shall
become the property of HUAWEI.
7.
The Warranty in respect of a repaired or replaced Product or part shall continue for the remainder of the Warranty
Period of the Product which was repaired or replaced or, for three (3) months from the date of repair, whichever
is longer.
8.
The consumer will be required to provide the original retail purchase receipt or other documentation or
information requested or required by applicable legislation in respect of the date and place of purchase. In the
event that such information is not presented or if it is incomplete or illegible, HUAWEI reserves the right to refuse
providing the above service in respect of the Warranty claim.
What is not covered by the Warranty?
9.
This Warranty does not cover defects and damage resulting from: a) Normal wear and tear of the equipment or
otherwise due to the normal aging of the equipment.
a)
The Product being used other than in a normal and customary manner.
b)
Any disassembly, repair, alteration or modifications carried out by anyone other than HUAWEI or an Authorised
Service Centre.
c)
Misuse, abuse, negligence or an accident howsoever caused.
d)
Improper testing, operation, maintenance, installation, or any alteration or modification of the Product.
e)
Spillage of food or liquids, corrosion, rust or the use of wrong voltage.
f)
Scratches or damage to plastic surfaces and all other externally exposed parts due to normal use.
g)
Use outside of use permitted under the Product’s user manual.
10.
This Warranty will not be available: a) if the serial number or warranty seal on the Product is illegible, has been defaced
or removed; or, b) without any proof of purchase.
11.
The Warranty applies to the Product as originally supplied. The Warranty does not apply to any software or other
equipment owned by HUAWEI or third parties however, you should check the end-user license agreement,
separate warranty/ guarantee statement(s) and/or any exclusions which are provided or intended to apply to
such items.
Your responsibilities