HP R1.5kVA HP UPS R3000 User Guide - Page 53
Warranty information, Limited warranty
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Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered. IMPORTANT: The $250,000 Computer Load Protection Guarantee is offered only in The United States and Canada. The $250,000 Computer Load Protection Guarantee only applies if: • The UPS is plugged into a suitably grounded and wired outlet using no extension cords, adapters, other ground wires, or other electrical connections. • The UPS installation complies with all applicable electrical and safety codes specified by the NEC. • The UPS is used under normal operating conditions and users comply with all instructions and labels. • The UPS is not damaged by accident (other than a utility power transient), misuse, or abuse. o The Guarantee applies only to the original end-user and is non-transferable. o The Guarantee does not include reimbursement for or restoration of any data loss. • The UPS is either connected directly to an enterprise class PDU, which is then connected directly to a server, workstation, or personal computer, or the UPS is connected directly to a server, workstation, or personal computer. Pre-Failure Battery Warranty The Pre-Failure Battery Warranty, standard on all UPS units, extends the advantage of a 3-year limited warranty by applying it to the battery before it actually fails. The Pre-Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software. The battery warranty coverage is 3 years for parts. The warranty for the first year of ownership includes parts and labor. If battery spares are not available for a particular UPS model, the entire UPS, including its battery, is replaced. A Pre-Failure Battery warning is given 30 days before a battery failure. The warning is indicated in one or both of the following ways: • An LED showing the battery is low • Notification from power management software Warranty information 53