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HP Pro x360 Maintenance and Service Guide - Page 25

Table 3-1, For use in Denmark, Finland, and Norway

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Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number For use in the United Kingdom N00448-031 For use in the United States N00448-001 (2) Spill-resistant top cover/keyboard with touchpad in jellyfish blue finish for use on computer models equipped with a top cover webcam, but not equipped with a digital pen: For use in Belgium N00446-A41 For use in Bulgaria N00446-261 For use in Canada N00446-DB1 For use in the Czech Republic and Slovakia N00446-FL1 For use in Denmark N00446-081 For use in Denmark, Finland, and Norway N00446-DH1 For use in France N00446-051 For use in Germany N00446-041 For use in Greece N00446-151 For use in Hungary N00446-211 For use in Iceland N00446-DD1 For use in India N00446-D61 For use in Israel N00446-BB1 For use in Italy N00446-061 For use in Kazakhstan N00446-DF1 For use in Latin America N00446-161 For use in the Netherlands N00446-B31 For use in Northwest Africa N00446-FP1 For use in Norway N00446-091 For use in Portugal N00446-131 For use in Romania N00446-271 For use in Russia N00446-251 For use in Saudia Arabia N00446-171 For use in Slovenia N00446-BA1 For use in South Korea N00446-AD1 For use in Spain N00446-071 For use in Sweden and Finland N00446-B71 For use in Switzerland N00446-BG1 For use in Taiwan N00446-AB1 For use in Thailand N00446-281 For use in Turkey N00446-141 18 Chapter 3 Illustrated parts catalog

Section	Page
Product description	8
Components	11
Locating hardware	11
Locating software	11
Right	11
Left	12
Display	13
Low blue light mode (select products only)	13
Keyboard area	15
Touchpad	15
Touchpad settings	15
Adjusting touchpad settings	15
Turning on the touchpad	15
Touchpad components	15
Special keys	16
Bottom	17
Labels	18
Illustrated parts catalog	21
Computer major components	21
Brackets	33
Cables	34
Miscellaneous parts	35
Removal and replacement procedures preliminary requirements	41
Tools required	41
Service considerations	41
Plastic parts	41
Cables and connectors	41
Drive handling	42
Electrostatic discharge information	42
Generating static electricity	42
Preventing electrostatic damage to equipment	43
Personal grounding methods and equipment	43
Grounding the work area	44
Recommended materials and equipment	44
Cleaning your computer	45
Enabling HP Easy Clean (select products only)	45
Removing dirt and debris from your computer	45
Cleaning your computer with a disinfectant	46
Caring for wood veneer (select products only)	47
Packaging and transporting guidelines	47
Accessing support information	47
Removal and replacement procedures for authorized service provider parts	49
Component replacement procedures	49
Preparation for disassembly	49
Bottom cover	49
Battery	50
eMMC storage device	51
WLAN module	52
WWAN module	54
Connector board cables	56
Connector board	56
Sensor board cable	57
Sensor board	58
System board	59
Heat sink	63
Power connector cable	64
29.6 cm (11.6 in) touchscreen display assembly with slim panel:	65
Speakers	68
RTC battery	69
Touchpad cable	70
Touchpad	71
Top cover webcam	72
Keyboard with top cover	74
Using Setup Utility (BIOS)	75
Starting Setup Utility (BIOS)	75
Updating Setup Utility (BIOS)	75
Determining the BIOS version	75
Preparing for a BIOS update	76
Downloading a BIOS update	76
Installing a BIOS update	77
Computer Setup (BIOS), TPM, and HP Sure Start	78
Using Computer Setup	78
Navigating and selecting in Computer Setup	78
Restoring factory settings in Computer Setup	79
Updating the BIOS	79
Determining the BIOS version	79
Preparing for a BIOS update	79
Downloading a BIOS update	80
Installing a BIOS update	80
Changing the boot order using the f9 prompt	80
TPM BIOS settings (select products only)	81
Using HP Sure Start (select products only)	81
Backing up, restoring, and recovering	82
Backing up information and creating recovery media	82
Using Windows tools for backing up	82
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	82
Restoring and recovering your system	83
Creating a system restore	83
Restoring and recovery methods	83
Recovering using HP Recovery media	83
Changing the computer boot order	84
Using HP Sure Recover (select products only)	84
Using HP PC Hardware Diagnostics	85
Using HP PC Hardware Diagnostics Windows (select products only)	85
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	85
Accessing HP PC Hardware Diagnostics Windows	85
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)	85
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	86
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	86
Downloading HP PC Hardware Diagnostics Windows	86
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	86
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	87
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	87
Installing HP PC Hardware Diagnostics Windows	87
Using HP PC Hardware Diagnostics UEFI	87
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	87
Starting HP PC Hardware Diagnostics UEFI	88
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	88
Downloading the latest HP PC Hardware Diagnostics UEFI version	88
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	89
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	89
Downloading Remote HP PC Hardware Diagnostics UEFI	89
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	89
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	89
Customizing Remote HP PC Hardware Diagnostics UEFI settings	89
Specifications	91
Computer specifications	91
29.6 mm (11.6 in) display specifications	92
Statement of memory volatility	93
Current BIOS steps	93
Nonvolatile memory usage	95
Questions and answers	97
Using HP Sure Start (select products only)	99
Power cord set requirements	100
Requirements for all countries	100
Requirements for specific countries and regions	100
Recycling	103