HP Chromebook x360 11 G3 EE Maintenance and Service Guide - Page 16
Labels, before you contact support.
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Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand. ● Service label-Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support. Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-6 Service label components Component (1) HP product name (2) Model number (3) Product ID (4) Serial number (5) Warranty period Table 2-7 Service label components Component (1) HP product name (2) Product ID 10 Chapter 2 Components