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HP C7745NB HP SureStore Tape Autoloader Model 1/9 Upgrade and Parts Replacemen - Page 57

Using a Firmware Upgrade Tape

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Upgrading Firmware Upgrading Firmware Using a Firmware Upgrade Tape (Drive Firmware Only) 1. Call your service representative to get the drive upgrade tape. 2. Ensure that you have removed all tapes from the drive. If a tape is in the drive, use the front panel display to return the tape to a storage slot. From the front panel, go to the following menus. Operations -> Drive and Tape Operations -> Unload Tape from Drive 3. Load the firmware upgrade tape into an empty slot in the autoloader. Note the slot number. 4. Use the following menu to perform the firmware upgrade: Main Menu -> Administration -> Upgrade Drive Firmware 5. From the Upgrade Drive Firmware menu, use the [-] or [+] key to select the slot containing the firmware upgrade tape. Select [OK]. 6. Watch the upgrade status on the autoloader's front panel. The tape will return to the original storage slot when the procedure is complete. 7. Remove the firmware upgrade tape from the autoloader. 8. Power-cycle the autoloader. UpgradingFirmware Chapter 4 4-7

Section	Page
Tape Autoloader Model 1/9	1
Upgrade and Parts Replacement Guide	1
Edition 2	1
Manufacturing Part Number: C7145-90021	1
November 2000	1
Printed in USA	1
Notice	2
Printing History	2
Edition 1 C7145-90020:	2
Edition 2 C7145-90021:	2
Typographical Conventions and Terms	3
Keycap:	3
[Soft Key]:	3
Indicates the menus you need to enter on the library front panel.	3
WARNING Warnings call attention to a procedure or practice that could result in personal injury i...	3
CAUTION Cautions call attention to an operating procedure or practice that could damage the produ...	3
NOTE Notes explain significant concepts or operating instructions.	3
TIP Tips provide hints or shortcuts for a procedure.	3
In This Manual	4
Chapter 1	4
Chapter 2	4
Chapter 3	4
Chapter 4	4
1 Overview and Preparation for Upgrade	11
Chapter Overview	12
Autoloader Features	13
Front and Back Panel Overview	13
Figure 11 Front and Back Panel	13
Removing a Rackmounted Autoloader (if necessary)	14
WARNING Before you remove the autoloader from a rack, lower the rack’s leveler feet, and extend t...	14
AVERTISSEMENT Avant de commencer, abaissez les pieds de mise à niveau du rack et déployez son dis...	14
ACHTUNG Bevor Sie mit dem Einbau beginnen, senken Sie die Justierbeine des Einschubschranks ab, u...	14
AVVISO Prima di iniziare, abbassare il piedino equilibratore dello scaffale ed estendere il dispo...	14
ADVERTENCIA Antes de empezar, baje las patas de nivelación del bastidor y abra el dispositivo est...	15
Removing the Autoloader from a Rack	15
1. Release the filler panel (and/or trim bracket) from the spacer bracket by releasing the screws...	15
2. Using two people or an appropriately rated lift, remove the autoloader by gently sliding it to...	15
3. Place the autoloader on a stable surface in preparation for upgrade.	15
Figure 12 Removing the Autoloader	15
Removing the Trim Bracket and Filler Panel	16
1. Remove the trim bracket from the right side of the autoloader by lifting up gently on the brac...	16
2. Remove the filler panel or trim bracket from the left side by gently lifting up on the panel u...	16
Figure 13 Removing the Trim Bracket and Filler Panel	16
Removing the Standalone Cosmetic Cover	17
CAUTION This autoloader contains very sensitive elctronic components. It is important to prevent ...	17
1. Remove the four T-15 screws (see Figure 14).	17
2. Lift the autoloader cover off by easing the sides out and lifting it up from the chassis.	17
3. The autoloader is now ready for upgrading (see “Upgrading the Autoloader from DLT to Ultrium” ...	17
Figure 14 Removing the Standalone Cosmetic Cover	17
2 Upgrading the Autoloader	19
Chapter Overview	20
Web Monitoring	21
CAUTION This autoloader contains very sensitive electronic components. It is important to prevent...	21
Overview of the Optional Remote Management Card (RMC)	21
Dynamic Host Configuration Protocol (DHCP)	21
BOOTP	22
Table 21 Supported Browser Configurations	22
NOTE To correctly set caching for Internet Explorer™, go to the Windows Control Panel and select ...	22
Installing the Remote Management Card (RMC)	23
CAUTION Use proper procedures to prevent electrostatic discharge (ESD) Use wrist-grounding straps...	23
1. Power-off the autoloader and disconnect the power cord.	23
2. Remove the panel that covers the slot for the remote management card (see Figure 21).	23
Figure 21 Installing a Remote Management Card	23
3. Align the sides of the new RMC with the recessed guide tracks inside the autoloader. The card ...	23
4. Gently slide the RMC in, ensuring that it remains aligned with the recessed guide tracks. Ther...	23
5. Tighten the two thumbscrews on the RMC to secure it to the autoloader.	23
6. Reconnect the power cord and power-on the autoloader.	23
7. Download new firmware (see “Upgrading Firmware” on page 4-3).	23
8. Configure the RMC for operation (see the next section, “Configuring the Remote Management Card”).	24
NOTE If you do not download new firmware, you may receive a Partial Availability message on your ...	24
Configuring the Remote Management Card	24
NOTE A category 5 Ethernet cable supports a 10/100 BaseT Ethernet connection.	24
1. Install one end of a category 5 Ethernet cable into the network port of the RMC. Ensure the ot...	24
2. On the autoloader’s back panel, verify that the link LED on the RMC is green. This LED is labe...	24
3. Ensure the network port is active by checking with your system administrator.	24
4. From the front panel enter the Network Access menu.	24
5. If you would like to use DHCP/BOOTP to configure your remote management card, select [Yes], ot...	24
NOTE The MAC address is unique to each remote management card and is used for identification. Thi...	25
6. Enter the desired IP address.	25
7. Enter the subnet mask using the same procedure.	25
8. Enter the gateway address.	25
9. Press [OK] when complete to save the changes, or press [Quit] to exit the menu and not save th...	25
10. Enter the designated IP address into the web browser to launch the browser.	25
NOTE Instructions and online help screens describing remote management are available from the Web...	26
NOTE If the RMC is removed, the autoloader will display a partial availability message. This mess...	26
Upgrading the Autoloader from DLT to Ultrium	27
NOTE This section is applicable for upgrading from DLT and DLT1 to Ultrium.	27
1. Unloading a tape from the drive	27
2. Upgrading the firmware	27
3. Removing the DLT front magazine	27
4. Removing the DLT drive module	27
5. Removing the DLT back magazine	27
6. Installing the Ultrium components (front magazine, back magazine and drive)	27
Unloading a Tape from the Drive	27
Upgrading Firmware	27
Removing the Front Magazine	28
NOTE By running the Back Magazine Removal test from the front panel before powering-off the autol...	28
1. To run the Back Magazine Removal test, access the following menu path from the front panel.	28
2. Power-off the autoloader and unplug the power cord.	28
3. Open the front door to access the magazine.	28
4. Remove the magazine by depressing the release button at the bottom of the magazine while pulli...	28
5. Use the magazine carrying handle to lift it out from the autoloader.	28
Figure 22 Removing the Front Magazine	28
Removing the DLT Drive Module	29
CAUTION This autoloader contains very sensitive electronic components. It is important to prevent...	29
1. From the back of the autoloader, disconnect the external SCSI cable(s) from the connector plat...	29
2. Loosen the top and bottom thumbscrews on the drive module (see Figure 23). If this is your fi...	29
Figure 23 Disconnecting the SCSI Cable(s)	29
CAUTION As the drive module is pulled out, support the bottom of the drive module to avoid droppi...	30
3. Using the handle mounted on the back of the drive module, pull the drive module straight out w...	30
Figure 24 Removing a Drive	30
Removing the Back Magazine	31
CAUTION Use standard precautions for electro-static discharge (ESD) protection.	31
NOTE Running the Back Magazine Removal test from the front panel before powering-off the autoload...	31
1. If necessary, remove the standalone cosmetic cover (see “Removing the Standalone Cosmetic Cove...	31
2. Remove the side access panel by removing the four T-8 screws holding the panel in place (see F...	31
Figure 25 Side Access Panel, Transport, and Back Magazine	31
3. The back magazine will be visible in the opening (see Figure 25 on page 2-13).	32
4. Through the side access opening, carefully reach into the autoloader and hold the back magazin...	32
5. Grasp the empty magazine by the slots and noting the location of the upper and lower tabs on t...	32
Figure 26 Removing the Back Magazine	32
Figure 27 Tab and Track Locations	33
Installing the Ultrium Back Magazine	34
1. Grasp the back magazine, making sure the open slots are facing the front of the autoloader.	34
2. Carefully align the upper and lower tabs on the magazine against the upper and lower metal tra...	34
3. While supporting the magazine, replace the T-15 screw to secure the magazine in place (see Fig...	34
4. Replace the side panel (see Figure 25 on page 2-13).	34
5. Re-install the standalone cosmetic cover (if necessary) (see “Removing the Standalone Cosmetic...	34
Installing the Ultrium Drive Module	34
1. Hold the drive module handle while supporting the bottom of the drive (see Figure 28 on page ...	34
2. Install the drive module by inserting the rail at the top of the drive module into the slot at...	34
3. After the module is in place, tighten the top and bottom thumbscrews on the drive module, secu...	34
4. Re-connect the drive SCSI cable(s) (see Figure 23 on page 2-11).	34
Figure 28 Installing a Ultrium Drive Module	35
Installing the Front Ultrium Magazine	36
1. Open the front door of the autoloader.	36
2. To install the Ultrium front magazine, guide the magazine into the right side of the autoloade...	36
3. Close the door.	36
4. Re-connect the power cord to the autoloader, and power-on. The autoloader will automatically r...	36
Figure 29 Replacing the Front Magazine	36
Bringing the Drive Online	37
1. Enter the Administration, then the Online Drive Repair menus.	37
2. Select [Put drive online] to bring the drive back online. The autoloader will automatically ru...	37
3 Replacing Autoloader Parts	39
Chapter Overview	40
Removing and Installing Drive Modules	41
NOTE If the autoloader needs to remain powered-on when you are replacing the drive, you need to c...	41
Unloading a Tape from a Drive	41
Taking a Drive Offline	41
NOTE Only take the drive offline if the host backup software supports online drive repair.	41
1. Take the drive offline by going to the Administration and then Online Drive Repair menus.	41
2. Select [Put drive offline]. The front panel indicates the success or failure of this operation.	41
Removing the Drive Module	42
NOTE To preserve SCSI communications, do not loosen or remove the SCSI cable(s) connected to the ...	42
1. Verify the external SCSI cable(s) are securely fastened to the connector plate.	42
2. Loosen the thumbscrews on each side of the connector plate located in the middle of the drive ...	42
3. Gently remove the connector plate with SCSI cable(s) still connected.	42
CAUTION Use standard precautions for electro-static discharge (ESD) protection.	42
4. Grasp the ribbon cable that is plugged into the drive module. Remove the cable by pulling the ...	42
Figure 31 Ribbon Cable and Connector	42
5. Lay the connector assembly to the side, allowing the external cables to hang from the connecto...	43
6. Loosen the top and bottom thumbscrews on the drive module (Figure 32).	43
7. Using the handle that is mounted on the back of the drive module, pull the drive module straig...	43
CAUTION As the drive module is pulled out, support the bottom of the drive module to avoid droppi...	43
Figure 32 Removing a Drive Module	43
Installing a Drive Module	44
1. Hold the drive module with one hand on the drive module handle while the other hand supports t...	44
2. Install the drive module by inserting the rail at the top of the drive module into the slot at...	44
Figure 33 Installing a Drive Module	44
3. Tighten the top and bottom thumbscrews by hand, securing the drive module into the autoloader.	45
4. Plug the ribbon connector into the back of the drive module (see Figure 31 on page 3-4).	45
5. Gently fold the ribbon cable that is attached to the connector plate into the back of the driv...	45
6. Holding the connector plate in place, tighten the thumbscrews by hand.	45
Bringing the Drive Online	45
1. To bring the new drive online, enter the Administration then the Online Drive Repair menus.	45
2. Select [Put drive online] to bring the drive back online.	45
NOTE You may need to use the host backup software to recognize the new drive when bringing it onl...	45
3. Download new firmware. See Chapter 4, “Upgrading Firmware” for more information.	45
Returning the Autoloader	46
1. Verify that the drive is empty.	46
2. If the drive contains a tape, unload it. Refer to the backup software documentation, or access...	46
3. To remove all tapes from the autoloader:	46
a. Pull the unlocked door down to access the magazine and tapes.	46
b. Remove the magazine by fully depressing the release button on the bottom of the magazine while...	46
c. Use the magazine carrying handle to lift it out from the autoloader.	46
d. To remove a tape, grasp the top and bottom corners of a tape, and pull the tape straight out o...	46
4. Re-install the magazine back into the autoloader.	46
5. To prevent damage, lock the transport by running the Lock Transport front panel test.	47
Figure 34 Removing the Front Magazine	47
NOTE Be sure to also remove the tapes from the internal back magazine.	47
CAUTION Do not power-off the autoloader until the interface is inactive. Removing power from a SC...	47
6. Power-off the autoloader. The power “standby” switch is recessed to avoid accidental power cyc...	47
7. Remove the drive module by following the procedures in “Removing the Drive Module” on page 3-4.	47
8. Remove and keep all external cords, cables, and terminators.	47
For Autoloaders Mounted in a Rack	48
WARNING Before you remove the autoloader from a rack, lower the rack’s leveler feet, and extend t...	48
AVERTISSEMENT Avant de commencer, abaissez les pieds de mise à niveau du rack et déployez son dis...	48
ACHTUNG Bevor Sie mit dem Einbau beginnen, senken Sie die Justierbeine des Einschubschranks ab, u...	48
AVVISO Prima di iniziare, abbassare il piedino equilibratore dello scaffale ed estendere il dispo...	48
ADVERTENCIA Antes de empezar, baje las patas de nivelación del bastidor y abra el dispositivo est...	48
1. Extend the rack’s anti-tip foot.	49
2. Loosen the screws that secure the autoloader in place. The screws are located in front of the ...	49
3. Using two people or an appropriately rated mechanical lift, remove the autoloader from the rac...	49
4. Place the autoloader on a solid surface to prepare it for packaging.	49
5. To remove the trim bracket and filler panel see “Removing the Trim Bracket and Filler Panel” o...	49
6. Re-install the internal packaging behind the autoloader front door to prevent the magazine fro...	49
7. Place the autoloader into the packaging received with your replacement autoloader or in the or...	49
Figure 35 Internal Packaging	49
4 Upgrading Firmware	51
Chapter Overview	52
Upgrading Firmware	53
NOTE The firmware download may take several minutes to complete.	53
Checking the Firmware Revision	53
NOTE If the autoloader is in a partial availability state (solid amber LED) due to a firmware mis...	53
1. Be sure the autoloader is powered-on.	53
2. Use the following menu from the front panel:	53
1. Enter the designated IP address into the web browser to launch the Web-Based Library Administr...	54
2. Select the [Report] tab.	54
3. Scroll down to the Firmware Revisions section of the page to view your autoloader and drive fi...	54
NOTE Ensure that your backup software does not “SCSI reserve” the autoloader, as this can prevent...	54
Using the Optional Remote Management Card (Autoloader Firmware Only)	54
NOTE The firmware files are available at www.hp.com/go/support, or contact your support provier. ...	54
1. Once the autoloader is configured for network access, enter the IP address within your web bro...	54
2. Select the [Configuration] tab from the main screen.	54
3. Select [Firmware Download].	54
4. Enter the full path name for the download file, or use the [Browse] button to locate the file.	54
NOTE The autoloader administrator password is required for this process. If the password is not s...	54
5. Select [Start Firmware Download] to begin downloading the autoloader firmware.	55
NOTE The firmware download may take several minutes to complete.	55
Using CE Diagnostic Tools (For Service Personnel)	55
NOTE An LVDS terminator cannot be used when connecting to a single-ended Adaptec PCMCIA card.	55
1. If necessary, install the diagnostic tool and firmware files onto the laptop.	55
2. Ensure that the autoloader is not being accessed by the host system.	55
3. Ensure that the autoloader is powered off.	55
4. Disconnect the device from the host system, noting the cabling and termination.	55
5. Connect the laptop SCSI interface to the device, using the appropriate equipment and appropria...	56
6. Power-on the autoloader. Wait for the autoloader to complete the power-on test and inventory c...	56
7. This step is for upgrading drive firmware only. If upgrading autoloader firmware, continue to ...	56
a. Enter the Service then the Online Drive Repair menus.	56
b. Select [Put Drive Online].	56
NOTE If the autoloader is in a partial availability state (solid amber LED) due to a firmware mis...	56
8. Download the firmware to the device using the diagnostic tool.	56
9. Power-off the autoloader.	56
10. Disconnect the laptop and reconnect the autoloader to the host system. Be sure to match the o...	56
11. Power cycle the autoloader.	56
12. Verify the device can be accessed from the host.	56
NOTE When downloading drive firmware, you must power cycle the autoloader for the download to be ...	56
Using a Firmware Upgrade Tape (Drive Firmware Only)	57
1. Call your service representative to get the drive upgrade tape.	57
2. Ensure that you have removed all tapes from the drive.	57
3. Load the firmware upgrade tape into an empty slot in the autoloader. Note the slot number.	57
4. Use the following menu to perform the firmware upgrade:	57
5. From the Upgrade Drive Firmware menu, use the [-] or [+] key to select the slot containing the...	57
6. Watch the upgrade status on the autoloader’s front panel. The tape will return to the original...	57
7. Remove the firmware upgrade tape from the autoloader.	57
8. Power-cycle the autoloader.	57
Glossary	59
ANSI	59
arbitrated loop topology	59
asynchronous	59
ATM	59
differential SCSI	59
fabric	59
FC-AL	59
FC-SW	59
FDDI	59
Fibre Bridge	59
Fibre Channel	59
GBIC	59
Gigabit	59
GLM	59
HBA	59
IP	60
Local Area Network (LAN)	60
MIA	60
MIM	60
multicast	60
narrow SCSI	60
non-OFC	60
OFC	60
originator	60
port	60
PPP	60
protocol	60
RAID	60
receiver	60
SCSI	61
single-ended SCSI	61
SW Optical GBIC	61
SW Optical FC Cable	61
Synchronous	61
topology	61
TCP/IP	61
wide SCSI	61
A	63
D	63
F	63
G	63
H	63
L	63
M	63
N	63
O	63
P	63
R	63
S	63
T	63
U	63