Harman Kardon CITATION MULTIBEAM 700- Owners Manual English - Page 36

/ Troubleshooting - test

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/ TROUBLESHOOTING Never try to repair the product yourself. If you have any problems using this product, check the following points before you request service. Sound No sound from the soundbar. • Make sure that the soundbar is not muted. • Make sure to select the correct audio input source. No sound from CITATION SUB (S), CITATION TOWER or CITATION SURROUND. • Check if the subwoofer or the satellite speakers LED is in solid white color. Blinking LED means a disconnection. Manually pair them with the soundbar. • Play the test tone (See "Test Tone" in the "SETTING UP OTHER CITATION SPEAKERS (OPTIONAL)" chapter). Distorted sound or echo. • If you play audio from the TV through the soundbar, make sure the TV is muted or the built-in TV speaker is disabled. Audio and video are not synchronized. • Press AUDIO SYNC +/- to synchronize. Bluetooth A device cannot connect with the soundbar. • Check if you enable the Bluetooth function of the device. • The soundbar is already connected to another Bluetooth device. Press on the remote control to disconnect and pair with a new device. 36

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TROUBLESHOOTING
Never try to repair the product yourself. If you have any
problems using this product, check the following points before
you request service.
Sound
No sound from the soundbar.
•
Make sure that the soundbar is not muted.
•
Make sure to select the correct audio input source.
No sound from CITATION SUB (S), CITATION TOWER or
CITATION SURROUND.
•
Check if the subwoofer or the satellite speakers
LED is in solid white color. Blinking LED means a
disconnection. Manually pair them with the soundbar.
•
Play the test tone ±See “Test Tone” in the “SETTING UP
OTHER CITATION SPEAKERS ±OPTIONAL²” chapter².
Distorted sound or echo.
•
If you play audio from the TV through the soundbar,
make sure the TV is muted or the built-in TV speaker is
disabled.
Audio and video are not synchronized.
• Press
AUDIO SYNC +/-
to synchronize.
Bluetooth
A device cannot connect with the soundbar.
•
Check if you enable the Bluetooth function of the
device.
•
The soundbar is already connected to another
Bluetooth device. Press
on the remote control to
disconnect and pair with a new device.