Epson XP-6100 Users Guide - Page 57

Error code and message Solution E12 Make sure other devices on the network are turned on and Confirm the following do the following: -Entered security key/password is correct • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same. gateway setup is correct • Make sure the IP address does not conflict with other Contact your network administrator for devices. assistance. If you still cannot connect to your product, do the following: • Turn off your router or access point, wait about 10 seconds, and turn it on again. • Download and install your product software again to reset your network settings. • If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product. E13 Make sure your router, access point, and/or hub are Confirm the following turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or other device is correct • Turn off your router or access point, wait about 10 Contact your network administrator for seconds, and turn it on again. assistance. • Download and install your product software again to reset your network settings. • If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product. 57