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Epson WorkForce Pro WF-7310 Users Guide - Page 170

Paper Jam Problems, Paper Jam Problems in the Rear Cover, Parent topic, Related references

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• Load paper in the paper tray printable side up. • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If a paper jam occurs in the product, a message appears on the LCD screen. Follow the on-screen instructions to locate the paper jam and remove the paper. If any torn pieces of paper remain inside the product, use the arrow buttons to select Settings > Maintenance > Remove Paper > Start after clearing the paper jam error. Caution: Never touch the buttons on the control panel while your hand is inside the product. If the product starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. Remove the jammed paper carefully or you may damage the product. Parent topic: Solving Paper Problems Paper Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Squeeze the tabs and open the rear cover. 3. Carefully remove any jammed paper from inside the product. 4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems 170

Section	Page
Contents	3
Product Basics	12
Using the Control Panel	12
Control Panel Buttons and Lights	13
The LCD Screen	14
Status Icons	15
Entering Characters on the LCD Screen	17
Viewing Animations	18
Adjusting the Screen Brightness	18
Selecting the Date and Time	18
Changing LCD Screen Language	19
Changing the Keyboard Layout	20
Changing the Wallpaper	20
Setting a Password and Locking the Control Panel	20
Preventing PC Connection via USB	21
Turning Off the Operation Time Out Setting	22
Product Parts Locations	22
Printer Parts - Front	23
Printer Parts - Inside	25
Printer Parts - Back	26
Checking for Software Updates	26
Using Power Saving Settings	27
Changing the Sleep Timer Settings	27
Changing the Power Off Timer Settings	28
Epson Connect Solutions for Smartphones, Tablets, and More	28
Setting Up Epson Connect Services	29
Using Epson Email Print	29
Using Epson Remote Print	30
Using the Epson Smart Panel Mobile App	30
Voice-activated Printing	31
Setting Up Printing on a Chromebook	31
Using AirPrint	32
Android Printing Using the Epson Print Enabler	32
Using Fire OS Printing	33
Using Windows 10 Mobile Printing	33
Using the Mopria Print Service	34
Wi-Fi or Wired Networking	35
Network Security Recommendations	35
Wi-Fi Infrastructure Mode Setup	36
Selecting Wireless Network Settings from the Control Panel	37
Setting Up Wireless Printing from a Smartphone or Tablet	38
Wi-Fi Direct Mode Setup	39
Connecting to a Mobile Device	40
Modifying the Wi-Fi Direct Network Name or Password	41
Wi-Fi Protected Setup (WPS)	42
Using WPS to Connect to a Network	42
Printing a Network Status Sheet	43
Printing a Network Connection Report	43
Network Connection Report Codes and Messages	44
Changing or Updating Network Connections	50
Accessing the Web Config Utility	50
Changing a USB Connection to a Wi-Fi Connection	51
Changing a Wi-Fi Connection to a Wired Network Connection	51
Connecting to a New Wi-Fi Router	52
Disabling Wi-Fi Features	52
Loading Paper	54
Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot)	54
Paper Loading Capacity	57
Double-sided Printing Capacity	64
Borderless Paper Type Compatibility	66
Compatible Epson Papers	68
Paper or Media Type Settings - Printing Software	69
Selecting the Paper Settings for Each Source - Control Panel	70
Paper Type Settings - Control Panel	71
Selecting the Default Paper Source Settings	72
Paper Source Settings Options	72
Selecting the Universal Print Settings	73
Universal Print Settings Options	74
Printing from a Computer	75
Printing with Windows	75
Selecting Basic Print Settings - Windows	76
Paper Source Options - Windows	78
Print Quality Options - Windows	78
Multi-Page Printing Options - Windows	79
Selecting Double-sided Printing Settings - Windows	79
Double-sided Printing Options - Windows	81
Print Density Adjustments - Windows	82
Selecting Additional Layout and Print Options - Windows	83
Custom Color Correction Options - Windows	85
Image Options and Additional Settings - Windows	86
Header/Footer Settings - Windows	86
Selecting a Printing Preset - Windows	88
Selecting Extended Settings - Windows	90
Extended Settings - Windows	91
Printing Your Document - Windows	92
Locking Printer Settings - Windows	93
Locked Setting Options	95
Selecting Default Print Settings - Windows	96
Changing the Language of the Printer Software Screens	97
Changing Automatic Update Options	98
Printing with the Built-in Epson Driver - Windows 10 S	99
Selecting Print Settings - Windows 10 S	100
Printing on a Mac	103
Selecting Basic Print Settings - Mac	104
Paper Source Options - Mac	108
Print Quality Options - Mac	108
Print Options - Mac	109
Selecting Page Setup Settings - Mac	109
Selecting Print Layout Options - Mac	110
Selecting Double-sided Printing Settings - Mac	111
Double-sided Printing Options and Adjustments - Mac	112
Managing Color - Mac	113
Color Matching and Color Options - Mac	114
Selecting Printing Preferences - Mac	115
Printing Preferences - Mac	116
Printing Your Document or Photo - Mac	116
Checking Print Status - Mac	117
Printing from a Smartphone or Tablet	118
Cancelling Printing Using the Product	119
Replacing Ink Cartridges and Maintenance Boxes	120
Ink Safety Precautions	120
Check Cartridge and Maintenance Box Status	122
Checking Cartridge and Maintenance Box Status on the LCD Screen	122
Checking Cartridge and Maintenance Box Status - Windows	123
Checking Cartridge and Maintenance Box Status - Mac	126
Purchase Epson Ink Cartridges and Maintenance Box	128
Ink Cartridge and Maintenance Box Part Numbers	128
Removing and Installing Ink Cartridges	129
Replacing the Maintenance Box	133
Printing with Black Ink and Expended Color Cartridges	133
Printing with Expended Color Cartridges - Windows	134
Printing with Expended Color Cartridges - Mac	134
Conserving Low Black Ink with Windows	136
Adjusting Print Quality	137
Print Head Maintenance	137
Print Head Nozzle Check	137
Checking the Nozzles Using the Product Control Panel	138
Checking the Nozzles Using a Computer Utility	139
Print Head Cleaning	142
Cleaning the Print Head Using the Product Control Panel	142
Cleaning the Print Head Using a Computer Utility	143
Print Head Alignment	145
Aligning the Print Head Using the Product Control Panel	146
Adjusting the Print Quality Using the Product Control Panel	146
Cleaning the Paper Guide	148
Cleaning the Translucent Film	149
Checking the Number of Sheets Fed	151
Checking the Number of Sheets on the LCD Screen	151
Cleaning and Transporting Your Product	152
Cleaning the Product	152
Transporting Your Product	154
Solving Problems	157
Viewing the Help Screen	157
Checking for Software Updates	157
Product Status Messages	158
Running a Product Check	160
Resetting Control Panel Defaults	161
Solving Setup Problems	161
Product Does Not Turn On or Off	162
Noise After Ink Installation	162
Software Installation Problems	162
Solving Network Problems	163
Product Cannot Connect to a Wireless Router or Access Point	163
Network Software Cannot Find Product on a Network	165
Product Does Not Appear in Mac Printer Window	166
Wireless Network Connection is Unstable on a Mac	166
Wired Network Connection Becomes Unstable	166
Cannot Print Over a Network	167
Solving Paper Problems	169
Paper Feeding Problems	169
Paper Jam Problems	170
Paper Jam Problems in the Rear Cover	170
Paper Ejection Problems	171
Solving Problems Printing from a Computer	171
Nothing Prints	171
Product Icon Does Not Appear in Windows Taskbar	173
Error After Cartridge Replacement	173
Printing is Slow	174
Solving Page Layout and Content Problems	175
Inverted Image	176
Too Many Copies Print	176
Blank Pages Print	177
Incorrect Margins on Printout	177
Border Appears on Borderless Prints	178
Incorrect Characters Print	178
Incorrect Image Size or Position	179
Slanted Printout	180
Solving Print Quality Problems	180
White or Dark Lines in Printout	181
Blurry or Smeared Printout	182
Faint Printout or Printout Has Gaps	183
Grainy Printout	184
Incorrect Colors	185
Uninstall Your Product Software	186
Uninstalling Printing Software - Windows	186
Uninstalling Product Software - Mac	187
Where to Get Help	188
Technical Specifications	190
Windows System Requirements	190
Mac System Requirements	191
Paper Specifications	191
Printable Area Specifications	193
Ink Cartridge Specifications	195
Dimension Specifications	195
Electrical Specifications	196
Environmental Specifications	196
Interface Specifications	197
Network Interface Specifications	197
Safety and Approvals Specifications	199
Notices	201
Important Safety Instructions	201
General Printer Safety Instructions	201
Wireless Connection Safety Instructions	203
LCD Screen Safety Instructions	203
Important Privacy Notice (Printer Serial Number)	204
FCC Compliance Statement	204
Binding Arbitration and Class Waiver	205
Trademarks	208
Copyright Notice	209
libTIFF Software Acknowledgment	209
A Note Concerning Responsible Use of Copyrighted Materials	210
Default Delay Times for Power Management for Epson Products	210