Epson SureColor T3475 Users Guide - Page 193

Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Cutting/Ejection Problems Paper is Creased Roll Paper Jam Problems Cut Sheet Paper Jam Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first). • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick. • Follow any special loading instructions that came with the paper. • If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary. Then reload the paper. • Make sure there are no gaps between the roll paper and the paper stops on the spindle. • If wrinkles appear on roll paper, adjust the Back Tension setting. • If you cannot insert paper easily into the paper feed slot, make sure the paper is perfectly flat and not curled. • Do not load more than one piece of cut sheet paper. • Make sure your paper meets the specifications for your product. • Make sure you selected the Media Type setting in the printer driver that matches the paper you loaded in the product. • Make sure that paper is not jammed inside the product. • Make sure you are using the product at the proper room temperature. Parent topic: Solving Paper Problems Related references Paper Specifications 193