Epson ET-2600 Users Guide - Page 115

Cannot Scan Over a Network, Wi-Fi, Parent topic, Related tasks

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give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product is not solid green, make sure you press the Wi-Fi button on the product within 2 minutes of pressing the WPS button on your router. Hold down the button on the product for 3 seconds. • If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related tasks Using WPS to Connect to a Network Printing a Network Status Sheet Resetting Network Settings Related topics Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. 115

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115
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the WiFi light on your product
is not solid green, make sure you press the
Wi-Fi
button on the product within 2 minutes of pressing
the WPS button on your router. Hold down the button on the product for 3 seconds.
• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid
green, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic:
Solving Network Problems
Related tasks
Using WPS to Connect to a Network
Printing a Network Status Sheet
Resetting Network Settings
Related topics
Wi-Fi Networking
Cannot Scan Over a Network
If you cannot start Epson Scan 2 for scanning over a network, try these solutions:
• If you cannot scan from your product control panel, make sure you restarted your computer after
installing the product software. Make sure the Event Manager program is not being blocked by your
firewall or security software.
Note:
If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.