Dell XPS 13 9370 XPS 13 Re-imaging guide for Microsoft Windows - Page 9

Updating or Resetting the BIOS, Flashing the BIOS, Clearing CMOS settings, Trusted Platform Module ( - screen replacement

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Updating or Resetting the BIOS Flashing the BIOS It is recommended to flash BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer. 6 Scroll down the page and expand BIOS. 7 Click Download to download the latest version of the BIOS for your computer. 8 After the download is complete, navigate to the folder where you saved the BIOS update file. 9 Double-click the BIOS update file icon and follow the instructions on the screen. Clearing CMOS settings In the event that, flashing your computer with the latest BIOS update results in your computer being unable to boot, a BIOS reset is necessary. Clearing the CMOS settings will reset the BIOS to factory settings. For more information about clearing the CMOS settings, see your computer's Service Manual. Trusted Platform Module (TPM) security TPM must be enabled in the BIOS setup program for it to be deployed on the computer. Follow these steps to enable and configure the TPM: 1 Turn on or restart your computer. 9

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Updating or Resetting the BIOS
Flashing the BIOS
It is recommended to
flash
BIOS when an update is available or when you replace the
system board. To
flash
the BIOS:
1
Turn on your computer.
2
Go to
www.dell.com/support
.
3
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4
Click
Drivers & downloads
→
Find it myself
.
5
Select the operating system installed on your computer.
6
Scroll down the page and expand
BIOS
.
7
Click
Download
to download the latest version of the BIOS for your computer.
8
After the download is complete, navigate to the folder where you saved the
BIOS update
file.
9
Double-click the BIOS update
file
icon and follow the instructions on the screen.
Clearing CMOS settings
In the event that,
flashing
your computer with the latest BIOS update results in your
computer being unable to boot, a BIOS reset is necessary. Clearing the CMOS
settings will reset the BIOS to factory settings. For more information about clearing
the CMOS settings, see your computer's
Service Manual
.
Trusted Platform Module (TPM) security
TPM must be enabled in the BIOS setup program for it to be deployed on the
computer. Follow these steps to enable and
configure
the TPM:
1
Turn on or restart your computer.
9