Dell XPS 13 9370 XPS 13 Re-imaging guide for Microsoft Windows - Page 14

6 Click Download to download the chipset driver for your computer. 7 After the download is complete, navigate to the folder where you saved the chipset driver file. 8 Double-click the chipset driver file icon and follow the instructions on the screen. 2 Critical Microsoft Quick Fix Engineering (QFE) updates Dell recommends installing all the latest available QFE updates from the latest Service Pack from Microsoft. Service packs are automatically downloaded and installed when Windows Updates is enabled and can be manually downloaded and installed from the Microsoft support site. 3 Media-card reader driver The Windows operating system does not include the media-card reader driver. Install the Realtek driver, that is available for download on the Dell support site. Downloading and installing the media-card reader driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Chipset. 6 Click Download to download the media-card reader driver for your computer. 7 After the download is complete, navigate to the folder where you saved the card reader driver file. 8 Double-click the card reader driver file icon and follow the instructions on the screen. 14