Dell XPS 13 9370 XPS 13 Re-imaging guide for Microsoft Windows - Page 18

Downloading and installing the fingerprint reader driver, 8 Dell Command Power Manager (DCPM)

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Downloading and installing the fingerprint reader driver NOTE: Install the Intel Software Guard Extensions Platform Software package before installing the fingerprint reader driver. 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Scroll down the page and expand Goodix Fingerprint Sensor. 6 Click Download to download the fingerprint reader driver for your computer. 7 After the download is complete, navigate to the folder where you saved the fingerprint reader driver file. 8 Double-click the fingerprint reader driver file icon and follow the instructions on the screen. 8 Dell Command Power Manager (DCPM) DCPM is factory-installed on supported systems and also released as a Dell Update Package (DUP), that is available for download on the Dell support site. The installer is specific to the operating system, and a different DUP is required for 32-bit and 64-bit systems. System administrators can install, uninstall, and upgrade the software using the DUP installation wizard. Downloading and installing the DCPM 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 18

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Downloading and installing the
fingerprint
reader driver
NOTE: Install the Intel Software Guard Extensions Platform Software
package before installing the
fingerprint
reader driver.
1
Turn on your computer.
2
Go to
www.dell.com/support
.
3
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4
Click
Drivers & downloads
Find it myself
.
5
Scroll down the page and expand
Goodix Fingerprint Sensor
.
6
Click
Download
to download the
fingerprint
reader driver for your computer.
7
After the download is complete, navigate to the folder where you saved the
fingerprint
reader driver
file.
8
Double-click the
fingerprint
reader driver
file
icon and follow the instructions on
the screen.
8 Dell Command Power Manager (DCPM)
DCPM is factory-installed on supported systems and also released as a Dell Update
Package (DUP), that is available for download on the Dell support site. The installer is
specific
to the operating system, and a
different
DUP is required for 32-bit and 64-bit
systems. System administrators can install, uninstall, and upgrade the software using
the DUP installation wizard.
Downloading and installing the DCPM
1
Turn on your computer.
2
Go to
www.dell.com/support
.
3
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE: If you do not have the Service Tag, use the auto-detect feature
or manually browse for your computer model.
4
Click
Drivers & downloads
Find it myself
.
18