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Canon imageCLASS MF244dw imageCLASS MF244dw/MF232w User Guide - Page 355

Direct Connection terminated., Google Cloud Print not avail. Server auth err

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Troubleshooting Checking the SSID and Network Key(P. 183) Setting Up Connection by Specifying Detailed Settings(P. 179) ● Connect again by selecting a wireless router or by manually changing the WEP authentication method to . Setting Up Connection by Selecting a Wireless Router(P. 176) Setting Up Connection by Specifying Detailed Settings(P. 179) The authentication method of the machine is set to , but that of the wireless router is set to "Open System." ● Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer. Could not update the device time because its battery has run out. Cannot use Google Cloud Print if the time settings are incorrect. The machine's battery has run out and the correct time settings could not be kept. ● Set the correct time again. Current Date/Time Settings(P. 303) Direct Connection terminated. Connection between the machine and the mobile device was terminated. ● Reestablish Direct Connection. Using the Machine in Direct Connection (in Access Point Mode)(P. 143) Google Cloud Print not avail. Server auth err Cloud Print could not perform server authentication, or could not acquire information for registration. ● Check whether the date and time settings are correctly specified. Date/Time Settings(P. 302) Google Cloud Print not avail. Server comm err Cloud Print is unavailable due to an error. Check whether the machine is correctly connected to a wireless LAN or wired LAN. Connecting to a Wireless LAN(P. 169) Connecting to a Wired LAN(P. 168) ● A port that is used for Cloud Print may be blocked by a firewall or other protection. Check whether the 5222 port is available with your computer. ● If a proxy server is used on the network, check whether the proxy settings on the machine and the server are correct. For details, contact your Network Administrator. 349

Section	Page
Contents	2
Important Safety Instructions	8
Installation	9
Power Supply	11
Handling	12
Maintenance and Inspections	14
Consumables	15
Basic Operations	19
Parts and Their Functions	21
Front Side	22
Back Side	24
Interior	26
Manual Feed Slot	27
Paper Drawer	28
Operation Panel	29
Display	36
Using the Operation Panel	39
Entering Text	41
Placing Documents	44
Loading Paper	48
Loading Paper in the Paper Drawer	50
Loading Paper in the Manual Feed Slot	53
Loading Envelopes	55
Loading Preprinted Paper	57
Specifying Paper Size and Type	59
Registering a Custom Paper Size	61
Entering Quiet Mode	63
Entering Sleep Mode	65
Copying	68
Basic Copy Operations	70
Canceling Copies	72
Various Copy Settings	74
Enlarging or Reducing	75
Selecting Document Type	76
Adjusting Density	77
Adjusting Sharpness	78
2-Sided Copying (MF244dw)	80
Copying Multiple Documents onto One Sheet (2 on 1/4 on 1)	82
Using the [Paper Save Copy] Key (MF244dw)	84
Copying Both Sides of an ID Card onto One Page	86
Collating Copies by Page	87
Changing Default Settings	88
Using the Machine as a Printer	90
Printing from a Computer	91
Printing a Document	92
Canceling Prints	96
Checking the Printing Status	99
Various Print Settings	100
Enlarging or Reducing	102
Switching 1-Sided and 2-Sided Printing (MF244dw)	104
Collating Printouts by Page	106
Printing Multiple Pages onto One Sheet	108
Printing Posters	110
Printing Booklet (MF244dw)	112
Printing Borders	114
Printing Dates and Page Numbers	115
Printing Watermarks	117
Selecting Document Type	119
Saving Toner	121
Combining and Printing Multiple Documents	123
Configuring Print Settings to Your Needs	127
Registering Combinations of Frequently Used Print Settings	128
Changing Default Settings	130
Using the Machine as a Scanner	133
Preparing to Use the Machine as a Scanner	134
Scanning from the Machine	135
Scanning Using the [Scan -> PC] Key	138
Scanning from a Computer	142
Scanning Using an Application	143
Configuring Scan Settings in ScanGear MF	145
Can Be Used Conveniently with a Mobile Device	147
Connecting to a Mobile Device	148
Make Direct Connection (Access Point Mode)	149
Making the Best Use of the Machine by Utilizing Applications	152
Using AirPrint	153
Printing with AirPrint	158
Scanning with AirPrint	161
If AirPrint Cannot Be Used	163
Using Google Cloud Print	164
Managing the Machine Remotely	168
Network	170
Connecting to a Network	171
Selecting Wired LAN or Wireless LAN	173
Connecting to a Wired LAN	174
Connecting to a Wireless LAN	175
Setting Up Connection Using WPS Push Button Mode	177
Setting Up Connection Using WPS PIN Code Mode	179
Setting Up Connection by Selecting a Wireless Router	182
Setting Up Connection by Specifying Detailed Settings	185
Checking the SSID and Network Key	189
Setting IP Addresses	192
Setting IPv4 Address	193
Setting IPv6 Addresses	196
Viewing Network Settings	199
Configuring the Machine for Printing from a Computer	202
Configuring Printing Protocols and WSD Functions	203
Configuring Printer Ports	206
Setting Up Print Server	209
Configuring the Machine for Your Network Environment	212
Configuring Ethernet Settings	213
Changing the Maximum Transmission Unit	215
Setting a Wait Time for Connecting to a Network	216
Configuring DNS	217
Configuring SNTP	221
Monitoring and Controlling the Machine with SNMP	223
Security	229
Protecting the Machine from Unauthorized Access	230
Preventing Unauthorized Access	231
Setting Access Privileges	233
Setting the System Manager PIN	234
Setting a Remote UI PIN	236
Restricting Communication by Using Firewalls	237
Specifying IP Addresses for Firewall Rules	238
Specifying MAC Addresses for Firewall Rules	242
Changing Port Numbers	245
Setting a Proxy	247
Restricting the Machine's Functions	249
Disabling HTTP Communication	250
Disabling Remote UI	251
Implementing Robust Security Features	252
Enabling TLS Encrypted Communication for the Remote UI	253
Configuring IEEE 802.1X Authentication	256
Configuring Settings for Key Pairs and Digital Certificates	261
Generating Key Pairs	263
Using CA-issued Key Pairs and Digital Certificates	270
Verifying Key Pairs and Digital Certificates	273
Using Remote UI	276
Starting Remote UI	277
Remote UI Screens	279
Managing Documents and Checking the Machine Status	282
Setting Up Menu Options from Remote UI	286
Setting Menu List	289
Direct Connection	290
Network Settings	291
Output Reports	301
Preferences	304
Timer Settings	308
Common Settings (MF244dw)	313
Copy Settings	315
Scan Settings	317
Printer Settings	319
Adjustment/Maintenance	329
System Management Settings	335
Troubleshooting	344
Clearing Jams	346
When an Error Message Appears	352
Common Problems	360
Installation/Settings Problems	361
Copy/Printing Problems	365
When You Cannot Print Properly	368
Printing Results Are Not Satisfactory	370
Paper Creases or Curls	375
Paper Is Fed Incorrectly	377
When a Problem Cannot Be Solved	379
Maintenance	381
Cleaning the Machine	382
Exterior	383
Platen Glass	384
Feeder (MF244dw)	387
Fixing Assembly	388
Machine Interior	389
Replacing Toner Cartridges	391
Before Replacing the Toner Cartridge	393
How to Replace Toner Cartridges	395
Relocating the Machine	398
Viewing the Counter Value	400
Initializing Settings	401
Initializing Menu	402
Initialize Eco Report Counter	404
Initializing All Data/Settings	405
Appendix	407
Third Party Software	408
Feature Highlights	409
Going Green and Saving Money	410
Improving Efficiency	412
Going Digital	414
So Much More	416
Specifications	418
Machine Specifications	419
Wireless LAN Specifications	421
Document Type	422
Scan Area	423
Paper	424
Copy Specifications	426
Scanner Specifications	427
Printer Specifications	428
Consumables	429
Manuals Included with the Machine	430
Using User's Guide	431
Screen Layout of User's Guide	432
Viewing User's Guide	436
Others	437
Basic Windows Operations	438
Menu Route Map	447
Notice	448

Match case Limit results 1 per page

Checking the SSID and Network Key(P. 183)

Setting Up Connection by Specifying Detailed Settings(P. 179)

●

Connect again by selecting a wireless router or by manually changing the WEP authentication method to

<Open System>.

Setting Up Connection by Selecting a Wireless Router(P. 176)

Setting Up Connection by Specifying Detailed Settings(P. 179)

The authentication method of the machine is set to <Shared Key>, but that of the wireless router is set to

"Open System."

●

Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For

more information about how to change, see the instruction manuals for your networking devices or

contact your manufacturer.

Could not update the device time because its battery has run out. Cannot

use Google Cloud Print if the time settings are incorrect.

The machine's battery has run out and the correct time settings could not be kept.

●

Set the correct time again.

Current Date/Time Settings(P. 303)

Direct Connection terminated.

Connection between the machine and the mobile device was terminated.

●

Reestablish Direct Connection.

Using the Machine in Direct Connection (in Access Point Mode)(P. 143)

Google Cloud Print not avail. Server auth err

Cloud Print could not perform server authentication, or could not acquire information for registration.

●

Check whether the date and time settings are correctly speciﬁed.

Date/Time Settings(P. 302)

Google Cloud Print not avail. Server comm err

Cloud Print is unavailable due to an error.

Check whether the machine is correctly connected to a wireless LAN or wired LAN.

Connecting to a Wireless LAN(P. 169)

Connecting to a Wired LAN(P. 168)

●

A port that is used for Cloud Print may be blocked by a ﬁrewall or other protection. Check whether the

5222 port is available with your computer.

●

If a proxy server is used on the network, check whether the proxy settings on the machine and the server

are correct. For details, contact your Network Administrator.

Troubleshooting

349