Blackberry PRD-09695-004 Getting Started Guide - Page 33

after your BlackBerry Smart Card Reader is

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Page 33 highlights

• Verify that your computer is connected to your BlackBerry Smart Card Reader. • Verify that the smart card is inserted correctly in your BlackBerry Smart Card Reader. • If you have more than one certificate on the smart card, try using a different certificate. • Verify that your smart card supports the type of certificate that you are using. If you are using a DSA certificate, try using an RSA certificate. Likewise, if you are using an RSA certificate, try using a DSA certificate. • If you are charging your BlackBerry Smart Card Reader, try sending an email message after your BlackBerry Smart Card Reader is charged. 31

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•
Verify that your computer is connected to your
BlackBerry Smart Card Reader.
•
Verify that the smart card is inserted correctly
in your BlackBerry Smart Card Reader.
•
If you have more than one certificate on the
smart card, try using a different certificate.
•
Verify that your smart card supports the type
of certificate that you are using. If you are
using a DSA certificate, try using an RSA
certificate. Likewise, if you are using an RSA
certificate, try using a DSA certificate.
•
If you are charging your BlackBerry Smart
Card Reader, try sending an email message
after your BlackBerry Smart Card Reader is
charged.
31