Blackberry PRD-09695-004 Getting Started Guide
Blackberry PRD-09695-004 - SMART Card Reader Manual
UPC - 097738554967
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Blackberry PRD-09695-004 manual content summary:
- Blackberry PRD-09695-004 | Getting Started Guide - Page 1
Getting Started Guide BlackBerry Smart Card Reader - Blackberry PRD-09695-004 | Getting Started Guide - Page 2
MAT-23237-001 Rev. 002 | PRINTSPEC-002 | SWD-593661-0819020252-001 | RBX11BW - Blackberry PRD-09695-004 | Getting Started Guide - Page 3
update the BlackBerry Smart Card Reader software on your computer 8 Setting up your BlackBerry device 9 Delete the previous version of the BlackBerry Smart Card Reader software from your BlackBerry device 9 Install or update the BlackBerry Smart Card Reader software on your BlackBerry device 10 - Blackberry PRD-09695-004 | Getting Started Guide - Page 4
BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader 15 Learn the basics 17 Pair your BlackBerry device with your BlackBerry Smart Card Reader 18 Prerequisites: Pairing your computer with your BlackBerry Smart Card Reader 20 Pair your computer with your BlackBerry Smart Card - Blackberry PRD-09695-004 | Getting Started Guide - Page 5
View the BlackBerry Smart Card Reader Help on your computer 26 Troubleshooting 29 I cannot turn off the "Interactive logon: Smart card removal behavior" policy on my computer 29 I cannot pair my computer with my BlackBerry Smart Card Reader 30 I cannot send an S/MIME-protected message 30 My - Blackberry PRD-09695-004 | Getting Started Guide - Page 6
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Before you begin Before you use your BlackBerry® Smart Card Reader, see the Safety and Product Information booklet that came with your BlackBerry Smart Card Reader. For the most recent version of the booklet, visit www.blackberry.com/go/docs. 5 - Blackberry PRD-09695-004 | Getting Started Guide - Page 8
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BlackBerry Smart Card Reader software To download the BlackBerry® Smart Card Reader software, visit www.blackberry.com/go/ smartcardreader. Prerequisites: Installing the BlackBerry Smart Card Reader software on your computer If you intend to pair your computer with your BlackBerry® Smart Card Reader - Blackberry PRD-09695-004 | Getting Started Guide - Page 10
system. Install or update the BlackBerry Smart Card Reader software on your computer 1. Close the BlackBerry® Desktop Manager or BlackBerry Application Web Loader. 2. Double-click the BlackBerry® Smart Card Reader installation file on your computer. 3. Complete the instructions on the screen. 8 - Blackberry PRD-09695-004 | Getting Started Guide - Page 11
version of the BlackBerry Smart Card Reader software from your BlackBerry device If you are updating the BlackBerry® Smart Card Reader software from an earlier version, you must remove the earlier version from your BlackBerry device before you can install the BlackBerry Smart Card Reader software on - Blackberry PRD-09695-004 | Getting Started Guide - Page 12
password. Click Next. 6. Clear the BlackBerry Smart Card Reader check box. Click Next. 7. Click Finish. Install or update the BlackBerry Smart Card Reader software on your BlackBerry device To perform this task, your BlackBerry® device must be running BlackBerry® Device Software version 4.1 or later - Blackberry PRD-09695-004 | Getting Started Guide - Page 13
2. On your computer, on the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Click Next. 4. Click Next. 5. If necessary, type your BlackBerry device password. Click Next. 6. Select the BlackBerry Smart Card Reader check box. Click Next. 7. Click Finish. 11 - Blackberry PRD-09695-004 | Getting Started Guide - Page 14
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Setting up your BlackBerry Smart Card Reader Charge the BlackBerry Smart Card Reader battery 1. Connect the small end of the USB cable that came with your BlackBerry® Smart Card Reader to the USB port on your BlackBerry Smart Card Reader. 2. Connect the large end of the USB cable to an available USB - Blackberry PRD-09695-004 | Getting Started Guide - Page 16
Insert a smart card Insert the smart card into your BlackBerry® Smart Card Reader with the metal contact facing away from the BlackBerry Smart Card Reader. Insert a smart card 14 - Blackberry PRD-09695-004 | Getting Started Guide - Page 17
Update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader 1. Connect your BlackBerry® Smart Card Reader to your computer. 2. On the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Complete the instructions on the screen. If you changed the Interactive - Blackberry PRD-09695-004 | Getting Started Guide - Page 18
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Learn the basics 17 - Blackberry PRD-09695-004 | Getting Started Guide - Page 20
must turn on Bluetooth® technology on your BlackBerry® Smart Card Reader and on your BlackBerry device. 1. On your BlackBerry device, in the device options, click Security Options. 2. Click Smart Card. 3. In the Registered Reader Drivers section, click BlackBerry. 4. Press the Menu key or click the - Blackberry PRD-09695-004 | Getting Started Guide - Page 21
Smart Card Reader screen. 8. Press the Enter key. 9. On your BlackBerry Smart Card Reader, press the Action key. 10. On your BlackBerry device, type the Bluetooth pairing key that appears on the BlackBerry Smart Card Reader screen. 11. Press the Enter key. 12. On your BlackBerry Smart Card Reader - Blackberry PRD-09695-004 | Getting Started Guide - Page 22
• If you have a secure connection password, type the secure connection password. 16. Click OK. Prerequisites: Pairing your computer with your BlackBerry Smart Card Reader • Your computer must be running Windows® XP SP2 or Windows Vista™ SP1. • Your computer must be enabled with the Bluetooth® stack - Blackberry PRD-09695-004 | Getting Started Guide - Page 23
technology on your BlackBerry® Smart Card Reader and on your computer. Pair your computer with your BlackBerry Smart Card Reader 1. Perform one of the following actions: • If your computer is unlocked, on the taskbar, click Start > Programs > BlackBerry Smart Card Reader > Options. • If your - Blackberry PRD-09695-004 | Getting Started Guide - Page 24
™ SP1, click the BlackBerry Smart Card Reader Login tile. Type your Windows user name. 2. On your BlackBerry Smart Card Reader , press the Action key. 3. On your computer, click Connect. 4. Type the BlackBerry Smart Card Reader ID that appears on the BlackBerry Smart Card Reader screen. Click Next - Blackberry PRD-09695-004 | Getting Started Guide - Page 25
connection password, create a secure connection password. • If you have a secure connection password, type the secure connection password. 8. Click OK. Indicators on the BlackBerry Smart Card Reader screen full battery power battery charging low battery power Bluetooth® technology is turned on 23 - Blackberry PRD-09695-004 | Getting Started Guide - Page 26
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the BlackBerry Smart Card Reader Help on your computer or on your BlackBerry device. • To view the safety documentation for your BlackBerry Smart Card Reader, visit www.blackberry.com/go/docs. • To view the warranty information for your BlackBerry Smart Card Reader, visit www.blackberry.com/legal - Blackberry PRD-09695-004 | Getting Started Guide - Page 28
the Help for your BlackBerry Smart Card Reader 1. On your BlackBerry® device, in the device options, click Security Options. 2. Click Smart Card. 3. In the Registered Reader Drivers section, click BlackBerry. 4. Press the Menu key. 5. Click Help. View the BlackBerry Smart Card Reader Help on your - Blackberry PRD-09695-004 | Getting Started Guide - Page 29
2. Click Help. 27 - Blackberry PRD-09695-004 | Getting Started Guide - Page 30
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: Smart card removal behavior policy on your computer. Contact your administrator about turning off the policy for your computer temporarily while you upgrade the BlackBerry® Smart Card Reader software on your computer and update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card - Blackberry PRD-09695-004 | Getting Started Guide - Page 32
® XP SP2 supports, visit http:// support.microsoft.com to read article 841803. I cannot send an S/MIME-protected message Try performing the following actions: • Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader is turned on and that your BlackBerry Smart Card Reader is within - Blackberry PRD-09695-004 | Getting Started Guide - Page 33
is connected to your BlackBerry Smart Card Reader. • Verify that the smart card is inserted correctly in your BlackBerry Smart Card Reader. • If you have more than one certificate on the smart card, try using a different certificate. • Verify that your smart card supports the type of certificate - Blackberry PRD-09695-004 | Getting Started Guide - Page 34
computer. • Verify that the smart card is inserted correctly in your BlackBerry Smart Card Reader. • If the Interactive Logon: Smart card removal behavior policy is set to Lock workstation and you reset the BlackBerry Smart Card Reader, wait until the BlackBerry Smart Card Reader is on and log in - Blackberry PRD-09695-004 | Getting Started Guide - Page 35
SIG. Windows and Windows Vista are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or - Blackberry PRD-09695-004 | Getting Started Guide - Page 36
defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/ docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation - Blackberry PRD-09695-004 | Getting Started Guide - Page 37
compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and - Blackberry PRD-09695-004 | Getting Started Guide - Page 38
USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT - Blackberry PRD-09695-004 | Getting Started Guide - Page 39
OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN 37 - Blackberry PRD-09695-004 | Getting Started Guide - Page 40
, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN - Blackberry PRD-09695-004 | Getting Started Guide - Page 41
(B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS - Blackberry PRD-09695-004 | Getting Started Guide - Page 42
your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry® Internet Service. Check with your service provider for availability, roaming arrangements, service plans - Blackberry PRD-09695-004 | Getting Started Guide - Page 43
thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Smart Card Reader model number: RBX11BW 41 - Blackberry PRD-09695-004 | Getting Started Guide - Page 44
Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada 42
Getting Started Guide
BlackBerry Smart Card Reader