Blackberry 8520 Version 5.0 User Guide
Blackberry 8520 - Curve - T-Mobile Manual
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- Blackberry 8520 | Version 5.0 User Guide - Page 1
BlackBerry Curve Series BlackBerry Curve 8520/8530 Smartphones Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. - Blackberry 8520 | Version 5.0 User Guide - Page 2
SWDT643442-643442-0818090534-001 - Blackberry 8520 | Version 5.0 User Guide - Page 3
to BlackBerry!...9 Feature availability...9 Find more information...10 Start using your device...10 Navigation and typing...11 BlackBerry basics...11 Troubleshooting: Basics...14 Shortcuts...18 BlackBerry basics shortcuts...18 Phone shortcuts...18 Message shortcuts...19 Typing shortcuts...20 File - Blackberry 8520 | Version 5.0 User Guide - Page 4
File and attachment shortcuts...102 Troubleshooting: Attachments...103 Media...104 Audio and video files...104 Video camera...110 Camera...112 Pictures...113 Managing media files...115 Memory and media cards...117 Transferring and downloading media files...121 Media shortcuts...125 Troubleshooting - Blackberry 8520 | Version 5.0 User Guide - Page 5
143 Browser shortcuts...144 Troubleshooting: Browser...145 Date, time, and alarm...146 Set the date and time manually...146 Get the date and time from the wireless network automatically...146 Change what appears on the display when your device is charging...147 - Blackberry 8520 | Version 5.0 User Guide - Page 6
...195 Keyboard...198 Themes...199 Troubleshooting: Display...200 Search...201 Messages, attachments, and web pages...201 Organizer data...204 Search shortcuts...205 Synchronization...206 About synchronization...206 Reconcile email messages over the wireless network...206 Delete email messages - Blackberry 8520 | Version 5.0 User Guide - Page 7
Prerequisites: Restoring data over the wireless network...209 Delete device data, third-party applications, or media card files...209 Empty the deleted items folder on your computer from your device...209 Troubleshooting: Synchronization...210 Bluetooth technology...212 Bluetooth technology basics - Blackberry 8520 | Version 5.0 User Guide - Page 8
236 Update the BlackBerry Device Software from a web site...237 Troubleshooting: BlackBerry Device Software...237 Wireless network coverage...239 Turn on the connection to the wireless network...239 Turn off the connection to the wireless network...239 Turn on or turn off data service or set roaming - Blackberry 8520 | Version 5.0 User Guide - Page 9
Key stores...283 Smart cards...286 Software tokens...290 VPN settings...291 About security self-tests...292 Verify security software...292 Third-party application control...292 Troubleshooting: Security...296 Service books and diagnostic reports...298 Service books...298 Diagnostic reports...299 Wi - Blackberry 8520 | Version 5.0 User Guide - Page 10
304 Assign ring tones and alerts to a contact...304 TTY support...305 Voice dialing...306 AutoText...306 Predictive input method...306 web site...310 Word Mole game...311 Word Mole game basics...311 Single-player games...312 Multiplayer games...313 Troubleshooting: Word Mole...314 Glossary...316 - Blackberry 8520 | Version 5.0 User Guide - Page 11
user, your administrator sets up your email account by associating it with a BlackBerry® Enterprise Server. Your administrator might set options that determine the features and settings that are available on your device. Wireless service provider Features such as MMS messages, location-based - Blackberry 8520 | Version 5.0 User Guide - Page 12
• Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com: Find software, applications, and accessories for your device. • Your wireless service provider web site: Find - Blackberry 8520 | Version 5.0 User Guide - Page 13
User Guide Welcome to BlackBerry! Navigation and typing About the Menu key and Escape key The Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens and complete tasks quickly and easily. Key Menu key Escape key Actions • view more applications on the Home - Blackberry 8520 | Version 5.0 User Guide - Page 14
User Guide Welcome to BlackBerry! Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts. 3. Click the application or item that you want to change. 4. Perform one of the following actions: • To use a preloaded ring tone, in the Ring Tone field, click a - Blackberry 8520 | Version 5.0 User Guide - Page 15
User Guide Welcome to BlackBerry! Add a contact 1. On the Home screen, click the video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. a media file, 104 Take a picture, 13 13 - Blackberry 8520 | Version 5.0 User Guide - Page 16
Applications device. Troubleshooting: Basics I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed - Blackberry 8520 | Version 5.0 User Guide - Page 17
are switching from another BlackBerry® device that is associated with one or more email addresses using the BlackBerry® Internet Service, verify that you have completed the process for switching devices automatically or manually using the email setup application. For more information about switching - Blackberry 8520 | Version 5.0 User Guide - Page 18
options, 239 Change an email message filter, 58 Forward messages from a specific email message folder to your device, 55 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless - Blackberry 8520 | Version 5.0 User Guide - Page 19
Guide Welcome to BlackBerry! • Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop - Blackberry 8520 | Version 5.0 User Guide - Page 20
Click an application. • To lock the keyboard, on the Home screen, press and hold the asterisk (*) key. To unlock the keyboard, press the asterisk (*) key and the Send key. • To switch between the active notification profile and the Vibrate notification profile, press and hold the Q key. • To delete - Blackberry 8520 | Version 5.0 User Guide - Page 21
User Guide Shortcuts • If you have multiple phone numbers associated with your device, to change the active phone reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, - Blackberry 8520 | Version 5.0 User Guide - Page 22
Guide insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, the Shift key and click the trackpad. File and attachment shortcuts Depending on the typing - Blackberry 8520 | Version 5.0 User Guide - Page 23
Guide file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Play/Pause/Mute key again. • If you are using a headset, to turn on the audio boost feature Convenience key. • To change the flash mode for a picture, if available, - Blackberry 8520 | Version 5.0 User Guide - Page 24
User Guide • To close the browser, press and hold the Escape key. On a web press O. • To move to a specific web page, press G. • To return to the home page, press H. • To turn on support for JavaScript, press J. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of - Blackberry 8520 | Version 5.0 User Guide - Page 25
User Guide • To search for text in a message, press S. • To search for text in a file or an attachment, press F. • To search for text on a web page, press F. at the bottom of a map, press the Space key again. Troubleshooting: Shortcuts I cannot use a shortcut Depending on the typing input language - Blackberry 8520 | Version 5.0 User Guide - Page 26
• If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first phone number - Blackberry 8520 | Version 5.0 User Guide - Page 27
Click Swap or Flash. Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts. 3. Click the application or item that call, press the Speakerphone key ( ) on the keyboard. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing - Blackberry 8520 | Version 5.0 User Guide - Page 28
a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the letter key. Switch applications during a call 1. During a call - Blackberry 8520 | Version 5.0 User Guide - Page 29
Complete the instructions on the screen. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location - Blackberry 8520 | Version 5.0 User Guide - Page 30
User Guide Phone If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your - Blackberry 8520 | Version 5.0 User Guide - Page 31
Guide service provider theme, you might be able to check your voice mail from the Home screen. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 32
User Guide Phone 3. Click Options. 4. Click Voice Mail key. 5. Click a contact. To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key that a new speed dial key. • To delete the contact from the speed dial list, click - Blackberry 8520 | Version 5.0 User Guide - Page 33
create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial - Blackberry 8520 | Version 5.0 User Guide - Page 34
in the messages application. Depending on your theme, when you miss a call, a missed call indicator might also appear at the top of the Home screen. You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 - Blackberry 8520 | Version 5.0 User Guide - Page 35
User Guide Phone • To hide call logs in the messages application, select the None option. Add notes to a call log the Send key. 2. Perform one of the following actions: • To delete a single call log, highlight a call log. • To delete a range of call logs, highlight a call log. Press and hold the - Blackberry 8520 | Version 5.0 User Guide - Page 36
User Guide Phone 4. Click Delete. Delete call log notes 1. From the Home screen, press the Send key. 2. Highlight wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these - Blackberry 8520 | Version 5.0 User Guide - Page 37
User Guide Phone Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding. 5. Perform one of the following - Blackberry 8520 | Version 5.0 User Guide - Page 38
and provide you with a call blocking password. Depending on your wireless service provider and wireless network, this feature might not be supported. Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card for this - Blackberry 8520 | Version 5.0 User Guide - Page 39
User Guide Phone 6. Press the Menu key. 7. Click Enable. 8. Type your call blocking . 6. Click Change Password. Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make - Blackberry 8520 | Version 5.0 User Guide - Page 40
Guide Phone To turn off fixed dialing, press the Menu key. Click Disable FDN Mode. Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service key. 10. Click Save. Delete a contact from your fixed dialing list 1. From the - Blackberry 8520 | Version 5.0 User Guide - Page 41
Guide Phone Smart dialing About smart dialing With the smart-dialing feature set. Some country codes are not supported by the smart-dialing feature. In the smart-dialing options, you In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 7. In the Extension - Blackberry 8520 | Version 5.0 User Guide - Page 42
that you receive to your other phone numbers receive a busy signal or are sent to voice mail. If your wireless service provider has set up your device to support more than one phone number, you can make calls and receive calls using your active phone number only. Any calls that you receive to your - Blackberry 8520 | Version 5.0 User Guide - Page 43
User Guide Phone 4. Press the Menu key. 5. Click Save. Sort phone numbers or . 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key - Blackberry 8520 | Version 5.0 User Guide - Page 44
your wireless service provider. 1. signal of your BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device - Blackberry 8520 | Version 5.0 User Guide - Page 45
mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com. Turn on TTY support 1. From the Home screen, press the Send key - Blackberry 8520 | Version 5.0 User Guide - Page 46
User Guide Phone Troubleshooting: Phone I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed - Blackberry 8520 | Version 5.0 User Guide - Page 47
your wireless service provider. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your - Blackberry 8520 | Version 5.0 User Guide - Page 48
with your BlackBerry® device, say this voice command to check your active phone number. "Check signal strength" Say this voice command to check your wireless coverage level. "Check network" Say this voice command to check the wireless network that your device is connected to. "Check battery" Say - Blackberry 8520 | Version 5.0 User Guide - Page 49
Guide Voice commands Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service or clarification, or voice prompts might read out instructions that appear on the screen. 1. On the - Blackberry 8520 | Version 5.0 User Guide - Page 50
such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is - Blackberry 8520 | Version 5.0 User Guide - Page 51
User Guide Messages Message basics Composing messages Check spelling You can check spelling the Menu key. 5. Click Save. Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message, or an MMS message. 1. When you are composing a message, press the Menu key. - Blackberry 8520 | Version 5.0 User Guide - Page 52
. Your signature is added to email messages after you send them. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to - Blackberry 8520 | Version 5.0 User Guide - Page 53
the country code and area code). • If your device is connected to a CDMA network, you can type an email address. 5. Click OK. 6. Type a message. 154 Send an MMS message Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon - Blackberry 8520 | Version 5.0 User Guide - Page 54
Guide Messages • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key. • If the contact is in your contact list, click a contact. Click an email the message. 3. Press the Menu key. 4. Click Delete. 52 - Blackberry 8520 | Version 5.0 User Guide - Page 55
User Guide Messages Managing messages Open a message 1. On the Home screen, click the Messages icon. 2. again, click a contact. Click Show Name. View messages in a specific folder You can view email messages and MMS messages in a specific folder. 1. On the Home screen, click the Messages icon. 53 - Blackberry 8520 | Version 5.0 User Guide - Page 56
field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Email messages Email message basics Send an email message 1. On the Home screen - Blackberry 8520 | Version 5.0 User Guide - Page 57
User Guide Messages Delete the original text from a reply message 1. When you are replying to a message, press the Menu key. 2. Click Delete Original Text. File an email message To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For - Blackberry 8520 | Version 5.0 User Guide - Page 58
User Guide Messages 9. Press the Menu key. 10. Click Save. Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry device. Related topics Stop storing - Blackberry 8520 | Version 5.0 User Guide - Page 59
message filter To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. On the - Blackberry 8520 | Version 5.0 User Guide - Page 60
applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded - Blackberry 8520 | Version 5.0 User Guide - Page 61
, or delete email message folders in the email application on your computer or in the messages application on your BlackBerry® device. If wireless email reconciliation is turned on and your email account is associated with a BlackBerry® Enterprise Server that supports this feature, changes that - Blackberry 8520 | Version 5.0 User Guide - Page 62
User Guide Messages Add, move, rename, or delete an email folder To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon. 2. Press the Menu - Blackberry 8520 | Version 5.0 User Guide - Page 63
Guide Messages Remove a flag 1. In an email message with a flag, press the Menu key. 2. Click Delete Flag. Email message options Check spelling automatically before sending email email account must use a BlackBerry® Enterprise Server that supports this feature on your wireless service provider or - Blackberry 8520 | Version 5.0 User Guide - Page 64
Settings. 5. If necessary, change the Message Services field. 6. Change the Enable HTML Email field to No. 7. Press the Menu key. 8. Click Save. Stop loading pictures in HTML email messages By default, your BlackBerry® device automatically downloads and displays inline pictures that are embedded in - Blackberry 8520 | Version 5.0 User Guide - Page 65
Click Default Services. 4. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. Stop forwarding email messages to your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more - Blackberry 8520 | Version 5.0 User Guide - Page 66
on the wireless network. If you have a contact who uses a BlackBerry device or a BlackBerry enabled device and you know that contact's PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your PIN message is delivered to the recipient, in a message - Blackberry 8520 | Version 5.0 User Guide - Page 67
provider must set up your wireless service plan for SMS text messaging. Depending on your wireless service provider, this feature might not be supported. You can forward SMS text messages as PIN messages or email messages. If your BlackBerry® device is connected to a CDMA network, you can also - Blackberry 8520 | Version 5.0 User Guide - Page 68
User Guide Messages • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save. Delete the - Blackberry 8520 | Version 5.0 User Guide - Page 69
service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application your SMS text messages are deleted from your SIM card. Request - Blackberry 8520 | Version 5.0 User Guide - Page 70
cell broadcasting To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM card Depending on your wireless service provider and the wireless network that your device is connected to, this feature might not be supported. 1. On the Home - Blackberry 8520 | Version 5.0 User Guide - Page 71
with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list beside the My Number field at the top of the screen in the phone application. Send an MMS message Depending on your wireless service plan, this feature might not be supported - Blackberry 8520 | Version 5.0 User Guide - Page 72
Guide Messages 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email attachment When you attach a .jpg or .png picture file to an email message or MMS message, a dialog box appears that - Blackberry 8520 | Version 5.0 User Guide - Page 73
User Guide MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. Attach a contact or appointment to an MMS - Blackberry 8520 | Version 5.0 User Guide - Page 74
User Guide Messages • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, - Blackberry 8520 | Version 5.0 User Guide - Page 75
, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 73 - Blackberry 8520 | Version 5.0 User Guide - Page 76
open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate - Blackberry 8520 | Version 5.0 User Guide - Page 77
User Guide Messages Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, - Blackberry 8520 | Version 5.0 User Guide - Page 78
, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block or unblock PIN messages from - Blackberry 8520 | Version 5.0 User Guide - Page 79
Reset Count or Reset All Counts. S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature a pass phrase Your BlackBerry® device can encrypt email messages and PIN messages - Blackberry 8520 | Version 5.0 User Guide - Page 80
Guide . Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption - Blackberry 8520 | Version 5.0 User Guide - Page 81
User Guide Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the - Blackberry 8520 | Version 5.0 User Guide - Page 82
Guide Messages : Your device trusts the certificate chain. : The sender's email address does not match the email address of the certificate subject, or the sender's certificate is revoked, is not trusted, cannot be verified, or is not on your device store on your BlackBerry® device, you can check - Blackberry 8520 | Version 5.0 User Guide - Page 83
6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security - Blackberry 8520 | Version 5.0 User Guide - Page 84
the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security - Blackberry 8520 | Version 5.0 User Guide - Page 85
working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. IBM Lotus Notes native encrypted messages About IBM Lotus Notes native encrypted messages If your email account is associated with a BlackBerry® Enterprise Server that supports this feature, you can read - Blackberry 8520 | Version 5.0 User Guide - Page 86
and encrypting messages If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry device. Digital signatures are designed to - Blackberry 8520 | Version 5.0 User Guide - Page 87
Guide Messages Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device key to email messages BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender's PGP key, or your device might download - Blackberry 8520 | Version 5.0 User Guide - Page 88
User Guide Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes . : The message is weakly encrypted. Digital signature indicators for PGP protected messages : Your BlackBerry® device verified the digital signature. : 86 Messages - Blackberry 8520 | Version 5.0 User Guide - Page 89
Encrypted Attachment Information field to Automatically. • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually. • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve - Blackberry 8520 | Version 5.0 User Guide - Page 90
6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security - Blackberry 8520 | Version 5.0 User Guide - Page 91
again, change the Warn about problems with my PGP keys field to Yes. Troubleshooting: PGP protected messages Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption - Blackberry 8520 | Version 5.0 User Guide - Page 92
might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot - Blackberry 8520 | Version 5.0 User Guide - Page 93
a phone number for your contact. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have not received an - Blackberry 8520 | Version 5.0 User Guide - Page 94
information, see the BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 206 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the - Blackberry 8520 | Version 5.0 User Guide - Page 95
your inbox, your device files the message. Related topics View messages in a specific folder, 53 Some messages no longer appear on my device If your BlackBerry® application memory is full or you have more than 65 000 email, PIN, SMS text, and MMS messages, your device deletes the oldest messages - Blackberry 8520 | Version 5.0 User Guide - Page 96
saved searches, 203 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization - Blackberry 8520 | Version 5.0 User Guide - Page 97
you download, you can use third-party editing applications, such as Documents to Go®, that are designed for use on BlackBerry devices. Open a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this - Blackberry 8520 | Version 5.0 User Guide - Page 98
format. Related topics About files and attachments, 95 Locate a file saved on your device, 96 Save a file from your organization's network to your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact - Blackberry 8520 | Version 5.0 User Guide - Page 99
. Related topics Locate a file saved on your organization's network, 96 Send a file as an attachment, 97 Send a file as an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8520 | Version 5.0 User Guide - Page 100
Menu key. 5. Click Rename. 6. Type a name for the file. 7. Click Save. Delete a file 1. On the Home screen or in a folder, click the Media icon or Files icon. 2. Navigate to a file. 3. Highlight the file. 4. Press the Menu key. 5. Click Delete. Move a file 1. On the Home screen or in a folder, click - Blackberry 8520 | Version 5.0 User Guide - Page 101
User Guide Files and attachments Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or - Blackberry 8520 | Version 5.0 User Guide - Page 102
User Guide Files and attachments 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu - Blackberry 8520 | Version 5.0 User Guide - Page 103
User Guide Files and attachments Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents. To move to a - Blackberry 8520 | Version 5.0 User Guide - Page 104
User Guide Files and attachments Zoom in to or out from a files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 105
User Guide Files and attachments • To move to the last cursor position after closing and reopening a file or an attachment, press G. In Troubleshooting: Attachments A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download - Blackberry 8520 | Version 5.0 User Guide - Page 106
and your computer using the Roxio Media Manager, 122 Transfer a file between your device and your computer in mass storage mode or MTP, 123 Change your ring tone 1. On the Home screen, click the Sounds icon. 2. Click Set Ring Tones/Alerts. 3. Click the application or item that you want to change - Blackberry 8520 | Version 5.0 User Guide - Page 107
a song, video, or voice note, press the Play/Pause/Mute key on the top of your device. To resume playing the song, video, or voice note, press the Play/Pause/Mute key again. Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Repeat songs You can repeat a single song - Blackberry 8520 | Version 5.0 User Guide - Page 108
device. To turn off mute, press the Play/Pause/Mute key again. Related topics Amplify the volume using the audio boost feature, 106 Improve sound quality for songs, 106 Amplify the volume using the audio boost feature Depending on your BlackBerry® device model, this feature might not be supported - Blackberry 8520 | Version 5.0 User Guide - Page 109
Guide Media About using a headset You can purchase an optional headset to use with your BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device video files that support closed captioning - Blackberry 8520 | Version 5.0 User Guide - Page 110
User Guide Create a standard playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click New Playlist. 5. Click Standard Playlist. 6. Type a name - Blackberry 8520 | Version 5.0 User Guide - Page 111
User Guide 10. Click Save. Related topics Shuffle songs, 105 Delete a song from a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click a standard playlist. 5. Highlight a song. 6. Press the Menu - Blackberry 8520 | Version 5.0 User Guide - Page 112
Highlight a playlist. 5. Press the Menu key. 6. Click Delete. Related topics Delete a media file or folder, 117 Video camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features might not be available. Record a video To - Blackberry 8520 | Version 5.0 User Guide - Page 113
User Guide Media 6. Press the Menu key. 7. Click Save. Apply a color effect to videos You can apply a sepia or black-and-white color effect Press the Menu key. 7. Click Save. Related topics View properties for a media file, 117 Change the location for storing videos 1. On the Home screen, click - Blackberry 8520 | Version 5.0 User Guide - Page 114
Guide Media Camera Depending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera features the Menu key. 6. Click Save. Related topics View properties for a media file, 117 Set picture quality You can set the fineness of detail that the - Blackberry 8520 | Version 5.0 User Guide - Page 115
User Guide Media 5. Press the Menu key. 6. Click Save. Related topics Move a media file, 116 Change the location for storing videos, 111 Change options to compensate for different lighting conditions in pictures You can change the default flash setting, if available, and white balance of the - Blackberry 8520 | Version 5.0 User Guide - Page 116
User Guide Media Pan a picture To perform this task, you must be zoomed in . Save a picture from an MMS message or a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment in an MMS message or - Blackberry 8520 | Version 5.0 User Guide - Page 117
User Guide Media 6. Click View Slide Show. To close the slide show, press 4. Change the Sort By field. 5. Press the Menu key. 6. Click Save. Managing media files Rename an audio or video file You can only rename media files that you added. 1. On the Home screen, click the Media icon. 2. Press the - Blackberry 8520 | Version 5.0 User Guide - Page 118
User Guide 7. Click Rename. 8. Type a name for the file. 9. Click Save. Related topics Rename a picture or picture folder, 116 Rename a playlist, 109 Rename a picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. - Blackberry 8520 | Version 5.0 User Guide - Page 119
For more information about inserting a media card into your device, see the printed documentation that came with your device. Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. 117 - Blackberry 8520 | Version 5.0 User Guide - Page 120
the Menu key. 4. Click Format. 5. Complete the instructions on the screen. View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use. Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only - Blackberry 8520 | Version 5.0 User Guide - Page 121
User Guide Media Change how you transfer files between your device and your computer Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Do - Blackberry 8520 | Version 5.0 User Guide - Page 122
run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or device memory. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Press the Menu key. 4. Click Repair. 5. Complete the instructions on the screen - Blackberry 8520 | Version 5.0 User Guide - Page 123
mode or MTP. Use mass storage mode to transfer all file types and MTP to transfer media files. Depending on your BlackBerry device model or your wireless service provider, mass storage mode or MTP might not be supported. If you transfer files to your media card using mass storage mode, MTP, or - Blackberry 8520 | Version 5.0 User Guide - Page 124
BlackBerry® device supports, visit www.blackberry.com/btsc on page and search for media types supported. Transfer a file between your device and your computer using the Roxio Media Manager 1. Connect your BlackBerry® device to your computer. 2. On your computer, open the BlackBerry® Desktop Manager - Blackberry 8520 | Version 5.0 User Guide - Page 125
User Guide Media Transfer a file between your device and your computer in mass storage mode or MTP Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer files between a media - Blackberry 8520 | Version 5.0 User Guide - Page 126
User Guide Media 4. Click Save. Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a - Blackberry 8520 | Version 5.0 User Guide - Page 127
the Menu key. 5. Click Download Images. Media shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. Audio and video files • To pause an audio or video file, press the Play/Pause/Mute key on the top of your BlackBerry® device. To resume playing an - Blackberry 8520 | Version 5.0 User Guide - Page 128
, press the Space key. Troubleshooting: Media I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file. I cannot open media files Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or - Blackberry 8520 | Version 5.0 User Guide - Page 129
the camera options. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization - Blackberry 8520 | Version 5.0 User Guide - Page 130
User Guide Media For more information about the features that are available on your device, contact your wireless service provider or administrator, or visit www.blackberry.com/go/devices. Related topics Feature availability, 9 128 - Blackberry 8520 | Version 5.0 User Guide - Page 131
a web address. 3. Press the Enter key. Search the Internet To perform this task, your email account must use the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the - Blackberry 8520 | Version 5.0 User Guide - Page 132
Guide Browser Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Refresh a web page 1. On a web page, press the Menu key. 2. Click Refresh. Save a web page to the main messages application your BlackBerry® device, contact your wireless service provider. - Blackberry 8520 | Version 5.0 User Guide - Page 133
User Guide Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On a web page, press the Menu key. 2. Click - Blackberry 8520 | Version 5.0 User Guide - Page 134
Guide Browser 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a media file the media application. Browser bookmarks - Blackberry 8520 | Version 5.0 User Guide - Page 135
Guide each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On a web page, press the return to the browser after you send the message, press the Escape key. Delete a bookmark for a web page 1. On the Home screen, click the Browser icon. - Blackberry 8520 | Version 5.0 User Guide - Page 136
User Guide 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark. Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Bookmarks. 4. Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder. File a - Blackberry 8520 | Version 5.0 User Guide - Page 137
User Guide Browser Web feeds About web feeds Web BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise - Blackberry 8520 | Version 5.0 User Guide - Page 138
Guide key. 5. Click Edit Bookmark. 6. Change the web feed. 7. Click Accept. File a web feed 1. On a web page, press the Menu key. 2. Click feed. 4. Press the Menu key. 5. Click Move Bookmark. 6. Click the new location. Delete a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks. - Blackberry 8520 | Version 5.0 User Guide - Page 139
Guide Browser 3. Click Options. 4. Click General Properties. 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options. Change the home page or start page Depending on your wireless service of the following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate - Blackberry 8520 | Version 5.0 User Guide - Page 140
User Guide Change display options for web pages 1. On the Home screen, click the Browser the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. - Blackberry 8520 | Version 5.0 User Guide - Page 141
browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization - Blackberry 8520 | Version 5.0 User Guide - Page 142
Save. About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® device or media card for use during later visits to the - Blackberry 8520 | Version 5.0 User Guide - Page 143
User Guide Browser About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP - Blackberry 8520 | Version 5.0 User Guide - Page 144
User Guide Browser Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: - Blackberry 8520 | Version 5.0 User Guide - Page 145
BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry - Blackberry 8520 | Version 5.0 User Guide - Page 146
Guide Browser Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications turn on support for - Blackberry 8520 | Version 5.0 User Guide - Page 147
Guide Browser Troubleshooting: Browser No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device page Your BlackBerry® device might not support the size or file format of the song or video file. I receive - Blackberry 8520 | Version 5.0 User Guide - Page 148
Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time. 4. Change the Update Time - Blackberry 8520 | Version 5.0 User Guide - Page 149
User Guide Date, time, and alarm Change what appears on the display when your device is charging 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Options. 4. Change the When Charging field. 5. Press the Menu key. 6. Click Save. Change the - Blackberry 8520 | Version 5.0 User Guide - Page 150
Guide 6. Click Save. Turn on the alarm 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Alarm of the Home screen, a clock indicator appears. Related topics Turn off your device, 253 Silence the alarm • If snooze is not turned on, press any - Blackberry 8520 | Version 5.0 User Guide - Page 151
User Guide 5. Press the Menu key. 6. Click Save. Use the stopwatch 1. On the Home screen or in the Applications folder, click the Results. Click a message type. Set the timer 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Timer. 4. Press - Blackberry 8520 | Version 5.0 User Guide - Page 152
data on your device. To update the time zone data, press the Menu key. Click Get Time Zone Updates. For this feature to be supported, your wireless service plan must include data services (such as email messages or browser service). If your email account uses a BlackBerry® Enterprise Server, you - Blackberry 8520 | Version 5.0 User Guide - Page 153
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. On fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help. About - Blackberry 8520 | Version 5.0 User Guide - Page 154
User Guide Personal organizer Add a pause or a wait to a phone number 1. After typing . 4. Click Delete. Search for contacts in your organization's address book To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8520 | Version 5.0 User Guide - Page 155
your contacts and your notification profiles and changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign ring tones and alerts to a contact You can - Blackberry 8520 | Version 5.0 User Guide - Page 156
User Guide Personal organizer 5. Delete Picture. 8. Press the Menu key. 9. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application - Blackberry 8520 | Version 5.0 User Guide - Page 157
User Guide Create a mailing list 1. On the Home screen, click the Contacts icon. 2. one of the following menu items: • Add Member • Change Member • Delete Member 7. Press the Menu key. 8. Click Save Group. Note: When you delete a contact from a mailing list, the contact remains in your contact list - Blackberry 8520 | Version 5.0 User Guide - Page 158
Guide Personal organizer Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account Applications - Blackberry 8520 | Version 5.0 User Guide - Page 159
. Caller ID pictures are not appearing on my device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.jpg. My contact - Blackberry 8520 | Version 5.0 User Guide - Page 160
Guide your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments. Switch calendar views 1. On 6. Press the key. 7. Click Save. Related topics Turn off your device, 253 Schedule an appointment quickly in Day view To perform this task, - Blackberry 8520 | Version 5.0 User Guide - Page 161
User Guide Personal organizer 1. On the Home screen, click the BlackBerry® device, the appointment appears in your default calendar. Schedule a meeting To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature - Blackberry 8520 | Version 5.0 User Guide - Page 162
Guide Calendar icon. 2. Click an appointment, meeting, or alarm. Delete an appointment, meeting, or alarm 1. On the Home screen, email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 163
Note: If you delete a meeting invitation from the messages application before you accept or decline it, the meeting is deleted from the email application on your computer. this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, - Blackberry 8520 | Version 5.0 User Guide - Page 164
User Guide Personal organizer • To view a list of the statuses that are associated this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. - Blackberry 8520 | Version 5.0 User Guide - Page 165
person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry® device recognizes. When the conference call meeting starts, participants who have a BlackBerry device can enter the conference call meeting - Blackberry 8520 | Version 5.0 User Guide - Page 166
User Guide Personal organizer 4. Type CCM: and the moderator conference call bridge number. Do not is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. - Blackberry 8520 | Version 5.0 User Guide - Page 167
1. On the Home screen or in the Applications folder, click the Calendar or Tasks icon. 2. Press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Snooze field. 6. Press the Menu key. 7. Click Save. Change the email address that you use to send messages or - Blackberry 8520 | Version 5.0 User Guide - Page 168
, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Keep Appointments field. 6. Press the Menu key. 7. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. 166 Personal organizer - Blackberry 8520 | Version 5.0 User Guide - Page 169
account and a personal email account, you might be able to view your work calendar and your personal calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 170
User Guide Personal organizer 4. Click a calendar. 5. Change the Appointment Color field. 6. Press Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. Calendar shortcuts - Blackberry 8520 | Version 5.0 User Guide - Page 171
Guide Personal organizer Troubleshooting file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device not using a BlackBerry® device that supports the Join Now feature or if the meeting - Blackberry 8520 | Version 5.0 User Guide - Page 172
User Guide Personal organizer Tasks Task basics Create a task 1. On the Home screen or in the Applications folder, click the Tasks last Friday of each month). Change a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. - Blackberry 8520 | Version 5.0 User Guide - Page 173
. • To stop checking spelling, press the Menu key. Click Cancel Spell Check. Delete a task 1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. Click Delete. Task list options Sort contacts or tasks 1. On the Home screen or in the - Blackberry 8520 | Version 5.0 User Guide - Page 174
number of tasks or memos stored on your device 1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 172 - Blackberry 8520 | Version 5.0 User Guide - Page 175
User Guide Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Click Add Memo. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. - Blackberry 8520 | Version 5.0 User Guide - Page 176
On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categorizing contacts, tasks, or memos About categories - Blackberry 8520 | Version 5.0 User Guide - Page 177
You can sort items by category in the contacts application, tasks application, or memos application. 1. On the Home screen, click an application icon. 2. Press the Menu key. 3. Click Filter. 4. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing - Blackberry 8520 | Version 5.0 User Guide - Page 178
, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. On the Home screen or in the Applications folder, click the Calculator icon - Blackberry 8520 | Version 5.0 User Guide - Page 179
User Guide Ring tones, sounds, and alerts Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content. Your device has a Normal sound - Blackberry 8520 | Version 5.0 User Guide - Page 180
7. Press the Menu key. 8. Click Save. Silence your device In the sounds application, perform one of the following actions: • To receive LED Click an application or item. 6. Set the notification information. 7. Press the Menu key. 8. Click Save. Delete a sound profile You can delete all the - Blackberry 8520 | Version 5.0 User Guide - Page 181
the Menu key. 5. Click Download Ring Tones. Related topics Legal notice, 321 Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your - Blackberry 8520 | Version 5.0 User Guide - Page 182
or in a folder, click the Options icon. 2. Click Screen/Keyboard. 3. Set the LED Coverage Indicator field to On. 4. Press the Menu key. 5. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification, set the - Blackberry 8520 | Version 5.0 User Guide - Page 183
User Guide Ring tones, sounds, and alerts Troubleshooting: Ring tones, sounds, and alerts My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile - Blackberry 8520 | Version 5.0 User Guide - Page 184
User Guide Typing Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you - Blackberry 8520 | Version 5.0 User Guide - Page 185
User Guide Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType. Change options for typing - Blackberry 8520 | Version 5.0 User Guide - Page 186
Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device the Options icon. 2. Click Screen/Keyboard. 3. Set the Currency Key - Blackberry 8520 | Version 5.0 User Guide - Page 187
User Guide Typing Use shortcut keys on the Home screen By default, spelling, press the Menu key. Click Cancel Spell Check. Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Press the - Blackberry 8520 | Version 5.0 User Guide - Page 188
User Guide Correct spelling quickly while you type By default, your BlackBerry® device underlines words that it does not To ignore all instances of the same spelling error, press the Menu key. Click Ignore All. Check spelling automatically before sending email messages 1. On the Home screen or in - Blackberry 8520 | Version 5.0 User Guide - Page 189
Custom Dictionary. 4. Highlight a word. 5. Press the Menu key. 6. Click Delete. 7. Press the Menu key. 8. Click Save. Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType - Blackberry 8520 | Version 5.0 User Guide - Page 190
key. 5. Click Delete. 6. Press the Menu key. 7. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you . 5. Change the Learn Words From Email Messages field to Off. 6. Press the Menu key. 7. Click Save. 188 Typing - Blackberry 8520 | Version 5.0 User Guide - Page 191
Guide Typing AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device field to Specified Case. • To - Blackberry 8520 | Version 5.0 User Guide - Page 192
Guide Typing 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save. Delete an AutoText entry 1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText. 3. Highlight an AutoText entry. 4. Press the Menu key. 5. Click Delete an email - Blackberry 8520 | Version 5.0 User Guide - Page 193
User Guide Typing Troubleshooting: Typing I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, - Blackberry 8520 | Version 5.0 User Guide - Page 194
language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the - Blackberry 8520 | Version 5.0 User Guide - Page 195
User Guide Language 4. Press the Menu key. 5. Click Save. Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the - Blackberry 8520 | Version 5.0 User Guide - Page 196
4. Press the Menu key. 5. Click Save. Troubleshooting: Language Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more information, contact your - Blackberry 8520 | Version 5.0 User Guide - Page 197
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a - Blackberry 8520 | Version 5.0 User Guide - Page 198
on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the - Blackberry 8520 | Version 5.0 User Guide - Page 199
User Guide Display and keyboard You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customize the appearance of folders that you create, and move application icons into folders and out of folders. Add an application - Blackberry 8520 | Version 5.0 User Guide - Page 200
User Guide 2. Press the Menu key. 3. Click Delete. Set the number of icons that appear on the . When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification, set the LED Coverage Indicator field to Off. Keyboard Turn on key - Blackberry 8520 | Version 5.0 User Guide - Page 201
your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in .cod file format. Switch themes - Blackberry 8520 | Version 5.0 User Guide - Page 202
on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Troubleshooting: Display My device screen turns off When you do not use your BlackBerry® device for - Blackberry 8520 | Version 5.0 User Guide - Page 203
able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click the - Blackberry 8520 | Version 5.0 User Guide - Page 204
a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. On the Home screen, click - Blackberry 8520 | Version 5.0 User Guide - Page 205
Guide Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. In a message, in a file . 10. Press the Menu key. 11. Click Save. Delete a saved search 1. On the Home screen, click the - Blackberry 8520 | Version 5.0 User Guide - Page 206
Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. On the Home screen or in the Applications , your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more - Blackberry 8520 | Version 5.0 User Guide - Page 207
User Guide Search Search shortcuts Depending on the typing input language that you are using or initials separated by a space. • To search for text in a message, press S. • To search for text in a file or an attachment, press F. • To search for text on a web page, press F. • To search for text in a - Blackberry 8520 | Version 5.0 User Guide - Page 208
your BlackBerry® device and the email application on your computer, over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network. When you file or delete email - Blackberry 8520 | Version 5.0 User Guide - Page 209
• Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For - Blackberry 8520 | Version 5.0 User Guide - Page 210
in the BlackBerry Desktop Manager. If your email account uses a BlackBerry® Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password - Blackberry 8520 | Version 5.0 User Guide - Page 211
being sent to your device, contact your wireless service provider to disassociate the account from your device. Empty the deleted items folder on your computer from your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more - Blackberry 8520 | Version 5.0 User Guide - Page 212
® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the Help in the BlackBerry Desktop Manager. Email messages are not being deleted over - Blackberry 8520 | Version 5.0 User Guide - Page 213
date field in the email application on your computer. Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On - Blackberry 8520 | Version 5.0 User Guide - Page 214
. 2. Click Set Up Bluetooth. 3. Click Search. 4. Click a Bluetooth enabled device. 5. If necessary, perform one of the following actions: • If the Bluetooth enabled device does not have a keyboard (for example, a headset), on your BlackBerry device, type the pairing passkey that is provided in the - Blackberry 8520 | Version 5.0 User Guide - Page 215
User Guide Bluetooth technology Turn on Bluetooth technology, 212 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect - Blackberry 8520 | Version 5.0 User Guide - Page 216
the Menu key. 5. Click Device Properties. 6. In the Device Name field, change the name for the Bluetooth enabled device. 7. Press the Menu key. 8. Click Save. Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled - Blackberry 8520 | Version 5.0 User Guide - Page 217
previous media file on your BlackBerry device. Data Transfer: This service allows you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files. Desktop Connectivity: This service allows you to connect your BlackBerry device to a Bluetooth - Blackberry 8520 | Version 5.0 User Guide - Page 218
that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry® Enterprise Server. Prevent your device from sharing - Blackberry 8520 | Version 5.0 User Guide - Page 219
User Guide Bluetooth technology Change the pairing name for your BlackBerry device 1. On the Home screen, click the Manage Connections icon. 2. Click Bluetooth Options. 3. Press the Menu key. 4. Click Options. 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu - Blackberry 8520 | Version 5.0 User Guide - Page 220
Guide Bluetooth technology 3. Press the Menu key. 4. Click MAP Options. 5. Select the check box beside one or more message types. Turn off a Bluetooth profile 1. On the Home screen, click the Manage enabled device must support data encryption. 1. On the Home screen, click the Manage Connections - Blackberry 8520 | Version 5.0 User Guide - Page 221
User Guide Bluetooth technology Troubleshooting: Bluetooth technology I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, - Blackberry 8520 | Version 5.0 User Guide - Page 222
Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you - Blackberry 8520 | Version 5.0 User Guide - Page 223
the Menu key. 6. Click Save. Prevent others from tracking your location If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your BlackBerry device. For more information, contact your administrator. 1. On the Home screen or in a folder - Blackberry 8520 | Version 5.0 User Guide - Page 224
User Guide Maps Maps Map basics Get directions 1. On the Home screen or in a folder Start Location field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To specify a recently viewed - Blackberry 8520 | Version 5.0 User Guide - Page 225
to Here. Your device must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task. View an address on a map using a link When your BlackBerry® devices recognizes an address in certain applications such as instant messaging applications and MemoPad, your - Blackberry 8520 | Version 5.0 User Guide - Page 226
User Guide Maps About GPS technology, 27 Set a home or work address 1. On a map, press the Menu key. 9. Click Lookup Address. Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations - Blackberry 8520 | Version 5.0 User Guide - Page 227
Guide rename the bookmark, in the Label field, type a new name. • To file the bookmark in a different location, change the Folder field. 5. Click OK. Edit. 8. Change the bookmark. 9. Press the Menu key. 10. Click Save. Delete a bookmark for a location or route 1. On the Home screen, click the Maps - Blackberry 8520 | Version 5.0 User Guide - Page 228
your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. On a map, press the Menu key. 2. Click Options. 3. Change the GPS Source field. 4. Press the Menu key. 5. Click Save. Clear the map cache - Blackberry 8520 | Version 5.0 User Guide - Page 229
User Guide Maps View status information at the top of a map You can view the battery power level, wireless coverage level indicators, map options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, press the - Blackberry 8520 | Version 5.0 User Guide - Page 230
wireless network. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization - Blackberry 8520 | Version 5.0 User Guide - Page 231
User Guide Maps Feature availability, 9 229 - Blackberry 8520 | Version 5.0 User Guide - Page 232
User Guide Applications Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a call, for example, you might want to switch to the calendar application to view your appointments or switch to the contacts - Blackberry 8520 | Version 5.0 User Guide - Page 233
download applications for your BlackBerry® device. From BlackBerry App World, you can browse featured and top downloaded items, such as games, social networking applications, and productivity applications. You can view applications by category and search by keyword. Using an existing PayPal® account - Blackberry 8520 | Version 5.0 User Guide - Page 234
can download social networking applications for your BlackBerry device from the BlackBerry App World™ storefront. You must have a wireless service data plan to use these applications. Depending on your wireless service provider or organization, some applications or features might not be supported - Blackberry 8520 | Version 5.0 User Guide - Page 235
User Guide Applications Legal notice, 321 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home - Blackberry 8520 | Version 5.0 User Guide - Page 236
User Guide Applications Troubleshooting: Applications I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or - Blackberry 8520 | Version 5.0 User Guide - Page 237
Guide BlackBerry Device Software BlackBerry Device Software About updating the BlackBerry Device Software You might want to update your BlackBerry® Device Software for one of the following reasons: • to access new applications and features • to resolve a technical issue • your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 238
download the software, click the update. 7. Complete the instructions on the screen. About updating the BlackBerry Device Software from a web site If your BlackBerry® device is associated with the BlackBerry® Internet Service, you can update your BlackBerry® Device Software by connecting your device - Blackberry 8520 | Version 5.0 User Guide - Page 239
User Guide BlackBerry Device Software The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 240
User Guide BlackBerry Device Software My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored - Blackberry 8520 | Version 5.0 User Guide - Page 241
Guide wireless network, select the check box beside Mobile Network. • To turn on the wireless service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages, and browser service) on your BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 242
BlackBerry® Curve™ 8520 smartphone BlackBerry® Curve™ 8530 smartphone Networks • GSM® (including GPRS, EDGE) • Wi-Fi® • CDMA (including 1xEV-DO) • Wi-Fi® Change the connection speed for the wireless network A faster connection speed requires more battery power. Depending on your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 243
User Guide Wireless network coverage Check the status of network connections and services 1. On the Home screen, click the Manage Connections icon. 2. Click Services Status. Roaming About roaming and international roaming In most cases, your BlackBerry® device automatically connects to the - Blackberry 8520 | Version 5.0 User Guide - Page 244
network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options. 3. Press the Menu key - Blackberry 8520 | Version 5.0 User Guide - Page 245
network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Manage Connections icon. 2. Click Mobile Network Options. 3. Press the Menu key - Blackberry 8520 | Version 5.0 User Guide - Page 246
User Guide Wireless network coverage Troubleshooting: Wireless network coverage I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported. Try performing the following actions: • If your BlackBerry® device uses a SIM - Blackberry 8520 | Version 5.0 User Guide - Page 247
-Fi® feature might not be supported. About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email - Blackberry 8520 | Version 5.0 User Guide - Page 248
Guide Wi-Fi technology 5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device Setup button or click the option for Wi-Fi Protected Setup that appears on the access point administration web page or screen. 6. On your BlackBerry® device, click - Blackberry 8520 | Version 5.0 User Guide - Page 249
® device tries to connect to Wi-Fi® networks based on the order in which they appear in your Wi-Fi profile list. 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options. 3. Highlight a Wi-Fi profile. 4. Press the Menu key. 5. Click Move. 6. Click the new location. Delete - Blackberry 8520 | Version 5.0 User Guide - Page 250
Menu key. 5. Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, highlight the Wi-Fi® profile and press the Menu key. Click Enable. Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually If a known hotspot requires you to log - Blackberry 8520 | Version 5.0 User Guide - Page 251
do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry® device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you want to be notified each time that the Wi-Fi network becomes available - Blackberry 8520 | Version 5.0 User Guide - Page 252
options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the WiFi® network. IP Address: Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access - Blackberry 8520 | Version 5.0 User Guide - Page 253
, contact your administrator. 1. Download the root certificate from the BlackBerry® Desktop Manager to synchronize the root certificate between your device and your computer. UMA connection settings Depending on your wireless service provider, you might be able to make calls, send and receive email - Blackberry 8520 | Version 5.0 User Guide - Page 254
available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent the Hotspot browser - Blackberry 8520 | Version 5.0 User Guide - Page 255
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at - Blackberry 8520 | Version 5.0 User Guide - Page 256
2. Click Memory. Best practice: Conserving memory on your device Try to maintain at least 400 KB of application memory on your BlackBerry® device. To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: • Reduce the amount of - Blackberry 8520 | Version 5.0 User Guide - Page 257
old email messages and MMS messages, especially messages with attachments. • Verify that you have deleted contacts that are already in your organization's address book. • Verify that you have deleted media files from the device memory. • If you recently updated your BlackBerry® Device Software over - Blackberry 8520 | Version 5.0 User Guide - Page 258
Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service on your wireless service provider and wireless network, this feature might not be supported. 1. In the - Blackberry 8520 | Version 5.0 User Guide - Page 259
SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages still appear in the messages application. 1. On the Home screen or - Blackberry 8520 | Version 5.0 User Guide - Page 260
BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service - Blackberry 8520 | Version 5.0 User Guide - Page 261
To perform this task, you must have set a password for your BlackBerry® device. On the Home screen or in a folder, click the Password Lock icon. To unlock your device, type your device password. Press the Enter key. Lock your device when you insert it in the holster 1. On the Home screen or in - Blackberry 8520 | Version 5.0 User Guide - Page 262
select the User Installed Applications check box. • To delete all files from your media card, select the Media Card check box. 5. Type blackberry. 6. Click Wipe. If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages - Blackberry 8520 | Version 5.0 User Guide - Page 263
User Guide Security Password keeper About the password keeper Use the password keeper numbers, letters, and symbols. Add a password to the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click New. 4. Type the password - Blackberry 8520 | Version 5.0 User Guide - Page 264
Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the - Blackberry 8520 | Version 5.0 User Guide - Page 265
Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click Options. 4. Set the Password Attempts field. 5. Press the Menu key. 6. Click Save. Encryption About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 266
top of the screen when your device has deleted the key. About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card - Blackberry 8520 | Version 5.0 User Guide - Page 267
your administrator. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the BlackBerry® Desktop Manager, if it includes the email settings tool. For more information - Blackberry 8520 | Version 5.0 User Guide - Page 268
User Guide Security 4. Highlight a service. 5. Press the Menu key. 6. Click Regenerate Encryption Key. Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive data include sensitive data - Blackberry 8520 | Version 5.0 User Guide - Page 269
Guide Security • To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field. 6. Press the Menu key. 7. Click Save. Delete sensitive application data from the temporary device Certificates Certificate basics Download a certificate - Blackberry 8520 | Version 5.0 User Guide - Page 270
Guide Security About certificate authority profiles If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificate or PGP key from the device memory 1. On the Home screen or in a folder, click the Media icon or the Files icon. 2. Navigate to a - Blackberry 8520 | Version 5.0 User Guide - Page 271
Guide in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not explicitly : This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type email address for the certificate subject, if an alternate - Blackberry 8520 | Version 5.0 User Guide - Page 272
Guide certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the certificate. 6. Press the Menu key. 7. Click Send via Email or Send via PIN. Delete a certificate 1. On the Home screen or in a - Blackberry 8520 | Version 5.0 User Guide - Page 273
User Guide Security 2. Click Security Options. 3. Click Advanced Security Options. 4. Click Certificates. 5. Highlight a certificates : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and - Blackberry 8520 | Version 5.0 User Guide - Page 274
User Guide Security Check the revocation status of a certificate or certificate chain 1. On you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. 1. On - Blackberry 8520 | Version 5.0 User Guide - Page 275
User Guide Certificate revocation reasons Unknown: The revocation reason does not match any of key. 7. Click Change Label. 8. Type a display name for the certificate. 9. Click OK. Add an email address to a certificate 1. On the Home screen or in a folder, click the Options icon. 2. Click Security - Blackberry 8520 | Version 5.0 User Guide - Page 276
Guide Security 5. Highlight a certificate. 6. Press the Menu key. 7. Click Associate Addresses. 8. Press the Menu key. 9. Click Add Address. 10. Perform one of the following actions: • Click a contact. • Click Use Once. Type an email your BlackBerry® device uses • To download the revocation - Blackberry 8520 | Version 5.0 User Guide - Page 277
User Guide Security Change how often a certificate authority profile checks certificate status key from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1. On the Home screen or in a folder, click the - Blackberry 8520 | Version 5.0 User Guide - Page 278
User Guide 8. Press the Menu key. 9. Click Search. 10. Click a PGP key. 11. Click Add PGP Key to Key Store. Download a personal PGP key Import a certificate or PGP key from the device memory 1. On the Home screen or in a folder, click the Media icon or the Files icon. 2. Navigate to a certificate or - Blackberry 8520 | Version 5.0 User Guide - Page 279
key complies. Your device supports RSA®, DSA, and Diffie-Hellman keys. Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry® device sends the public key - Blackberry 8520 | Version 5.0 User Guide - Page 280
User Guide Security 5. Highlight a PGP key. 6. Press the Menu key. 7. Click Send via Email or Send via PIN. Delete a PGP key 1. On the Delete. Clear the PGP data cache The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads - Blackberry 8520 | Version 5.0 User Guide - Page 281
User Guide Security Check the revocation status of a PGP key 1. On the Home screen or key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or in a - Blackberry 8520 | Version 5.0 User Guide - Page 282
User Guide Security A person who is not the key subject might have discovered the Label field to No. 10. Press the Menu key. 11. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when it generated the key. Turn off the fetch - Blackberry 8520 | Version 5.0 User Guide - Page 283
all PGP keys, press the Alt key and A. Troubleshooting: PGP keys I cannot download a PGP key from an LDAP certificate server Try performing download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 284
User Guide Security 7. Specify information for the certificate server. 8. Press the Menu key. 9. Click whether you must log in to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. - Blackberry 8520 | Version 5.0 User Guide - Page 285
Guide Press the Menu key. 7. Click Email Server or PIN Server. Delete a certificate server 1. On the BlackBerry® Desktop Software • personal PGP® keys (public and private key pairs) • PGP public keys that you download from an LDAP certificate server • PGP public keys that you import from the device - Blackberry 8520 | Version 5.0 User Guide - Page 286
Click Key Stores. 5. Change the Private Key Password Timeout field. 6. Press the Menu key. 7. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items to - Blackberry 8520 | Version 5.0 User Guide - Page 287
User Guide Security Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry® device uses to download certificates. For more information, contact your administrator. 1. On the Home screen or - Blackberry 8520 | Version 5.0 User Guide - Page 288
for two-factor authentication when you unlock your device, or you can use a software token for two-factor authentication when you use your device with RSA® software as a hardware token. If you have a Wi-Fi® enabled BlackBerry device, you can also use a software token for two-factor authentication - Blackberry 8520 | Version 5.0 User Guide - Page 289
for your BlackBerry® device and have the smart card password that you received with your smart card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password. 3. Perform one of the following actions: • To use a smart card and your device password to unlock your device, set the - Blackberry 8520 | Version 5.0 User Guide - Page 290
must be turned on and the correct smart card driver and smart card reader must be installed on your device. Turn off smart password entry To perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. You can turn off smart password entry to reduce - Blackberry 8520 | Version 5.0 User Guide - Page 291
using a smart card and a password to unlock your BlackBerry® device. If you use a certificate to authenticate device locks. Use a certificate to encrypt the encryption keys on your device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature - Blackberry 8520 | Version 5.0 User Guide - Page 292
Guide Security Store the pass phrase for your smart card in the application memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Smart Card. 4. Change the PIN Caching field to Enabled. 5. Press the Menu key. 6. Click Save. Your BlackBerry® device - Blackberry 8520 | Version 5.0 User Guide - Page 293
in to a VPN • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • If you have a Wi-Fi® enabled BlackBerry device, the Wi-Fi network that your device is connected to must support connections to a VPN. For more - Blackberry 8520 | Version 5.0 User Guide - Page 294
Menu key. 5. Click Verify Security Software. Third-party application control About permissions for third-party applications You can set permissions that control how third-party applications on your BlackBerry® device interact with the other applications on your device. For example, you can control - Blackberry 8520 | Version 5.0 User Guide - Page 295
. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. 1. Remove and reinsert the battery. 2. When the red LED light goes out - Blackberry 8520 | Version 5.0 User Guide - Page 296
can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator. 1. On the Home screen or in - Blackberry 8520 | Version 5.0 User Guide - Page 297
can access media files on your device. Application Management: Specify whether third-party applications can add or delete application modules or access module information such as an application name or version. Themes: Specify whether your device can use third-party applications as a source for - Blackberry 8520 | Version 5.0 User Guide - Page 298
can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Security Data: Set whether third-party applications can access certificates or keys in the key store on your device. Troubleshooting: Security I cannot download - Blackberry 8520 | Version 5.0 User Guide - Page 299
User Guide Security My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. - Blackberry 8520 | Version 5.0 User Guide - Page 300
can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. On - Blackberry 8520 | Version 5.0 User Guide - Page 301
User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your - Blackberry 8520 | Version 5.0 User Guide - Page 302
report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address. View the version number of the BlackBerry Device Software on your device 1. On the Home screen or in a folder, click the Options icon. 2. Click About. To return to the Options - Blackberry 8520 | Version 5.0 User Guide - Page 303
on your BlackBerry® device model, this feature might not be supported. About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your - Blackberry 8520 | Version 5.0 User Guide - Page 304
User Guide 4. Click Wi-Fi Tools. 5. Click Wi-Fi Diagnostics. 6. Press the Menu key. 7. Click Options. 8. Type the contact information. 9. Press the Menu key. 10. Click Save. Service books and diagnostic reports 302 - Blackberry 8520 | Version 5.0 User Guide - Page 305
User Guide Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Display closed captions in videos - Blackberry 8520 | Version 5.0 User Guide - Page 306
User Guide Accessibility options Use grayscale for the screen display 1. On the Home screen or in you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device. 1. On the Home screen, - Blackberry 8520 | Version 5.0 User Guide - Page 307
information. 10. Press the Menu key. 11. Click Save. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can - Blackberry 8520 | Version 5.0 User Guide - Page 308
a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and a contact name - Blackberry 8520 | Version 5.0 User Guide - Page 309
User Guide Predict words as you type You can set your BlackBerry® device to display a list of suggested words as you type. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text Input. 3. - Blackberry 8520 | Version 5.0 User Guide - Page 310
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or - Blackberry 8520 | Version 5.0 User Guide - Page 311
key on the top of your device. To turn off mute, press the Play/Pause/Mute key again. Related topics Amplify the volume using the audio boost feature, 106 Improve sound quality for songs, 106 Set the paddle speed 1. On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Press - Blackberry 8520 | Version 5.0 User Guide - Page 312
User Guide 3. Click Options. 4. Perform any of the following actions: • To set the 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On the Home screen or in the Games folder, click the BrickBreaker icon. 2. Press the Menu key. 3. Click Send High Score. Check the high scores on - Blackberry 8520 | Version 5.0 User Guide - Page 313
User Guide Word Mole game Word Mole game Word Mole game basics About the Word Mole game The object of the Word Mole® game is to letter again. • To deselect all the letters, press the Escape key. Word Mole game scoring Word length: Form longer words to gain more points and vegetable bonus letters. - Blackberry 8520 | Version 5.0 User Guide - Page 314
side of your device. • To mute the volume, press the Play/Pause/Mute key on the top of your device. To turn off mute, press the Play/Pause/Mute key again. Related topics Amplify the volume using the audio boost feature, 106 Improve sound quality for songs, 106 Single-player games Turn on tutorial - Blackberry 8520 | Version 5.0 User Guide - Page 315
User Guide Word Mole game 3. Click Resume Game. 4. Click a game. Submit a score to the Leaderboard on the Word Mole game web site At the end of a single-player game, you might be prompted to submit your score. If you do not submit your score when prompted, you can submit your score at a later time - Blackberry 8520 | Version 5.0 User Guide - Page 316
task, you must be the game organizer. 1. On the Multiplayer Game Setup screen, click a player. 2. Click Remove Player. Troubleshooting: Word Mole I cannot connect to a multiplayer game Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network - Blackberry 8520 | Version 5.0 User Guide - Page 317
User Guide Word Mole game Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. 315 - Blackberry 8520 | Version 5.0 User Guide - Page 318
a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile - Blackberry 8520 | Version 5.0 User Guide - Page 319
Guide DSML Directory Service Markup Language DSML certificate server A BlackBerry® device uses a DSML certificate server to search for and download Curve Cryptography FDN Fixed Dialing Number FIPS Federal Information Processing Standards GPS Global Positioning System GSM Global System for Mobile - Blackberry 8520 | Version 5.0 User Guide - Page 320
download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messaging Service MNC mobile - Blackberry 8520 | Version 5.0 User Guide - Page 321
User Guide Glossary A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messages or PIN messages that users send to certificate subjects and to verify the signature on email messages or PIN messages that users receive - Blackberry 8520 | Version 5.0 User Guide - Page 322
User Guide TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 320 Glossary - Blackberry 8520 | Version 5.0 User Guide - Page 323
Desktop Professional, and PGP Universal Server are trademarks of PGP Corporation. Roxio is a trademark of Sonic Solutions upgrade. Portions of the BlackBerry® Device Software are copyright © 2007-2008 Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE - Blackberry 8520 | Version 5.0 User Guide - Page 324
applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software - Blackberry 8520 | Version 5.0 User Guide - Page 325
Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign www.ncsa.uiuc.edu Permission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the "Software"), to deal in the - Blackberry 8520 | Version 5.0 User Guide - Page 326
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BlackBerry® Curve™ 8520 smartphone model number: RCG41GW This is a Wi-Fi® enabled device subject
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BlackBerry Curve Series
BlackBerry Curve 8520/8530 Smartphones
Version: 5.0
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.