2000 Mercedes SL-Class Owner's Manual - Page 164

2000 Mercedes SL-Class Manual

Page 164 highlights

Instruments and controls Tele Aid Operation Driving Instrument cluster display Practical hints Car care Technical data Index 160 Upgrade Signals Tele Aid system processes calls using the following priority. • Automatic emergency - First priority • Manual emergency - Second priority • Roadside assistance - Third priority • Information - Fourth priority Should a higher priority call be initiated while you are connected, an upgrade (alternating) tone will be heard, and the appropriate indicator lamp will flash. If certain information such as vehicle identification number or client information is not available, the operator may need to retransmit. During this time you will hear a chirp and voice contact will be interrupted. Voice contact will resume once the retransmission is complete. Once a call is concluded, a chirp will be heard, the appropriate indicator lamp will stop flashing and a tone will be heard indicating that the system has reset. The audio system operation will resume. Important! If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Client Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Customer Service at 1-800-387-0100 in Canada. Notes: The indicator lamp in the respective button flashes until the call is concluded and this can only be completed by a Response Center or Client Assistance Center representative. When a Tele Aid call has been initiated, the audio system is muted and the selected mode (radio, tape or CD) pauses. The optional cellular phone (if installed) switches off. If you must use this phone, the vehicle must be parked. Disconnect the coiled cord and place the call. A message will appear in the radio display to indicate that a Tele Aid call is in progress.

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160
Tele Aid
Technical
data
Instruments
and controls
Operation
Driving
Instrument
cluster display
Practical hints
Car care
Index
Upgrade Signals
Tele Aid system processes calls using the following
priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
complete. Once a call is concluded, a chirp will be heard,
the appropriate indicator lamp will stop flashing and a
tone will be heard indicating that the system has reset.
The audio system operation will resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded and this can only be completed by
a Response Center or Client Assistance Center
representative.
When a Tele Aid call has been initiated, the audio
system is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. A message will appear in the radio display to
indicate that a Tele Aid call is in progress.