Zanussi ZWF142F1DG User Manual - Page 24

Internal fail. No communication between electronic elements of the appliance. The mains supply is unstable. • The programme was not finished properly or the appliance stopped too early. Switch the appliance off and on again. • If the alarm code appears again, contact the Authorised Service Centre. • Wait until mains supply is stable. If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. In case of different problem with the washing machine check the table below for possible solutions. Problem Possible solution The programme does not start. The appliance fills with water and drains immediately. The spin phase does not operate or the washing cycle lasts longer than usual. There is water on the floor. You cannot open the appliance door. The appliance makes an unusual noise and vibrates. • Make sure that the mains plug is connected to the mains socket. • Make sure that the appliance door is closed. • Make sure that there is no damaged fuse in the fuse box. • Make sure that the Start/Pause has been touched. • If the delay start is set, cancel the setting or wait for the end of count- down. • Deactivate the Child Lock function if it is on. • Check the position of the knob on the selected programme. • Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to "Installation instruction". • Set the spin programme. • This problem may be caused by the clogged drain circuit. Please con- tact the Authorised Service Centre. • Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems. • Make sure that the couplings of the water hoses are tight and there is not water leakages. • Make sure that the water inlet hose and the drain hose have no dam- ages. • Make sure you use the correct detergent and the correct quantity of it. • Make sure that a washing programme that ends with water in tub, has not been selected. • Make sure that the washing programme is finished. • Set the drain or the spin programme if there is water in the drum. • Make sure that the appliance receives electrical power. • This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre. • Make sure the levelling of the appliance is correct. Refer to "Installa- tion instruction". • Make sure that the packaging and/or the transit bolts are removed. Refer to "Installation instruction". • Add more laundry in the drum. The load may be too small. 24