Xerox 6110N User Guide - Page 37
Tips for Avoiding Paper Jams, Solving Print Quality Problems - toner cartridges
UPC - 095205427981
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Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. If a paper jam occurs, follow the steps outlined in "Clearing Paper Jams" on page 6.3. • Follow the procedures on page 3.2. Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. • Do not remove the paper from the tray while printing. • Flex, fan, and straighten the paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print materials. See "Paper Specifications" on page 8.1. • Ensure that the recommended print side of print materials is facing up in the tray. Solving Print Quality Problems Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to troubleshoot problems. Problem Light or faded print AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Solution If a vertical white streak or faded area appears on the page: • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See "Redistributing Toner" on page 5.2. If this does not improve print quality, install a new toner cartridge. • The paper may not meet paper specifications (for example, the paper is too moist or too rough). See "Paper Specifications" on page 8.1. • A combination of faded or smeared defects may indicate that the printer needs cleaning. See page 5.7. The paper may not meet specifications (for example, the paper is too moist or too rough). See "Paper Specifications" on page 8.1. Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If generally rounded, faded areas occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See "Paper Specifications" on page 8.1. • The paper lot is bad. The manufacturing process can cause some areas to reject toner. Try a different kind or brand of paper. • The toner cartridge may be defective. See "Vertical repetitive defects" on the next page. • Change the printer option and try again. Go to printer properties, click Paper tab, and set paper type to Thick. Refer to the Software Section for details. • If these steps do not correct the problems, contact a service representative. 6.5 Solving Problems