Vtech i5873 User Manual - Page 74

Troubleshooting Problem Suggestion My handset does not ring when I receive a call. • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user's manual. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • The handset may be too far from the base unit. • Charge the battery in the handset for 16 hours. For optimum daily performance, return the handset to its base unit when not in use. • You may have too many extension telephones on your telephone line to allow all of them to ring. Try unplugging some of the other telephones. • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. • If the other telephones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is the telephone jack. Contact your local telephone company (charges may apply). • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones • Your line cord might be malfunctioning. Try installing a new line cord. 72 www.vtechphones.com