Sanyo FWBP706F Owners Manual - Page 60

Problem T ip Cannot load a Blu-ray Disc™ (that is stuck in loading mode and cannot open the disc tray to eject the disc. Unplug unit from AC outlet for 20 seconds. Plug unit back in and press the [ (OPEN/CLOSE)] on the unit to eject the disc. Cannot read a USB memory stick. The format of the USB memory stick is not compatible with this unit. If the USB memory stick has been formatted on a PC or another device, the file system may be incompatible with this unit. This unit supports the FAT16 / FAT32 file systems. Cannot play back photo files from Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET a disc. format. Cannot find a photo file. Make sure that the file extension is .jpg / .JPG / .jpeg / .JPEG. / .png / or .PNG. Cannot play back music files from a disc. Make sure that the disc was recorded in the UDF, ISO9660 or JOLIET format. Confirm that the bitrate and sampling frequency are compatible with this unit. (Refer to page 20) Cannot find a music file. Make sure that the file extension is MP3, AAC, FLAC or WAV for music files. Music files play choppy. CDs/DVDs containing FLAC (.flac) files with high frequency and large quantization bit rates may not play properly. In such cases, copy the music files to a Blu-ray Disc™ or USB memory stick, then try playing. No audio signal from surround system of the audio system. Make sure the audio system is turned on. Check the input mode on the audio system if it is on the correct channel. Check if the surround system is compatible with either bitstream or LPCM. If not sure please check the user manual or contact the surround manufacturer. Once confirmed check the setting in the "Setup" on this unit. Increase the volume level on the surround system. Cannot connect to the Internet although the connection test passes. Make sure that the ethernet cable is properly connected to the modem / router. Confirm that another device, such as a PC, can connect to the Internet. Cannot connect to the network. Check to see if the modem / router has power turned on. Make sure that the ethernet cable is properly connected to the modem / router. Confirm if the Internet light is showing activity (light blinking) on the modem / router. Check network settings on the unit. Turn off this unit and the modem/router (if it has a power button), then unplug their AC cords. After 30 seconds, plug them back in and turn the devices back on. If you have a telephone / Internet modem with your cable service, then you may have to use its reset button or remove the backup battery to reset this type of modem. Now wait for the lights to show activity and try reconnecting. Check the cable connection to the router when connecting with an ethernet cable. Confirm "Network Status" in the setup. Turn on the DHCP function on the router. Cannot use "Auto" to connect to the access point. If the access point's security mode is set to "WEP", change the setting to "WPA" or "WPA2 (recommended)", then try "Auto" again. Refer to "DD Not " on page 45. (For access point configuration, please consult its user manual or manufacturer.) Connect the unit to the access point using "Scan" or "Manual" mode. Cannot use the wireless connection. Once you have activated the wireless connection please wait 30 seconds for the connection to be established after turning on the unit, before trying to access network features such as BD-Live™ and third-party network services. continued on next page EN 60