Samsung WA51DG5505AWUS User Manual - Page 59
Hold to Start, Start/Pause
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Problem Door (Lid) locked or will not open. Does not drain and/or spin. Load is wet at the end of the cycle. Leaks water. Excessive suds. Action • While the washing machine is operating, press or tap Start/Pause (Hold to Start) to stop the washing machine. • It may take a few moments for the door lock mechanism to disengage. • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose. If there is a drain restriction, call for service. • Close the door, and then press or tap Start/Pause (Hold to Start). For your safety, the washing machine will not spin unless the door is closed. • Use the High or Extra High spin speed cycle. (Applicable model only) • Use high efficiency (HE) detergent to reduce oversudsing. • The load is too small. Small loads (one or two items) may become unbalanced and not spin completely. • Make sure all hose connections are tight. • Make sure the water supply hoses' rubber washers are in the correct position. Screw the hoses on tightly again. See pages 21 through 23. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing. • Make sure the water supply hose is not kinked. • If the water supply pressure is too strong, water may leak. Close the water tap a little. • Make sure water is not leaking from the water tap. If it is, repair the water tap. • Use high efficiency (HE) detergent to prevent oversudsing. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Don't use Non-HE detergent. Untitled-10 59 English 59 2024-01-03 4:32:19
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