Polk Audio DSWmicroPRO 3000 PRO - Page 9

Troubleshooting, Technical Assistance And Service, Power Ratings

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VOLUME SETTINGS Blue LED Indicator Volume Level Long Blinks 40 4 39 3 38 3 37 3 36 3 35 3 34 3 33 3 32 3 31 3 30 3 29 2 28 2 27 2 26 2 25 2 24 2 23 2 22 2 21 2 20 2 19 1 18 1 17 1 16 1 15 1 14 1 13 1 12 1 11 1 10 1 9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0 0 (Muted) Blinks Slowly Short Blinks 0 9 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 0 9 8 7 6 5 4 3 2 1 N/A TROUBLESHOOTING No sound coming from subwoofer. Subwoofer doesn't sound right. The subwoofer is humming. Subwoofer has no power. Remote control doesn't work. Power LED is red. Subwoofer won't respond properly to remote control; The subwoofer seems "locked up" If hookup is "SUB OUT" to LFE, check and make sure your receiver is set to Subwoofer=YES. If hookup is via speaker wire, check that the polarity of the wires is correct. Adjust volume, low pass filter, phase and PRO settings. Retry AUTOPRO ("Room") or press "Reset." There could be interference from a cable TV line. Disconnect the cable TV line from the cable box to see if the hum stops. A low-level hum is normal. Is the AC MAIN switch on? Check outlet; check fuse after unplugging the subwoofer. The fuse is located under the power cord receptacle. Fuse type and rating is found near the fuse holder. Remove the plastic tab to activate the remote control's battery or try replacing the battery. Ensure the IR sensor is not blocked. Switch AC MAIN to "Off," and unplug subwoofer for 2 minutes, then plug back in. Turn AC MAIN "ON" Switch AC MAIN to "Off," unplug the subwoofer for 30 seconds, then plug back in. Turn AC MAIN "ON" TECHNICAL ASSISTANCE AND SERVICE If, after following these hook up directions, you experience difficulty, please double-check all wire connections. Should you isolate the problem to the subwoofer, contact the authorized Polk Audio dealer where you made your purchase, or call Polk Audio's friendly Customer Service Department at 1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST, Monday through Friday. You may also contact us via email: [email protected]. For more detailed hook up information and manual updates, visit: www.polkaudio.com. Specifications and the white paper can be found on the DSWmicroPRO webpages. Go to www.polkaudio.com. POWER RATINGS Model Shipping Weight DSWmicroPRO1000 38.2 lbs 17.327 kg DSWmicroPRO2000 38.2 lbs 17.327 kg DSWmicroPRO3000 48.2 lbs 21.863 kg DSWmicroPRO4000 61.9 lbs 28.077 kg Power Rating 1200 W 1200 W 1200 W 1200 W Customer Service Hours of Operation: Monday-Friday, 9AM-6PM EST [email protected] 9

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Customer Service Hours of Operation: Monday-Friday, 9
AM
-6
PM EST
9
VOLUME SETTINGS
Blue LED Indicator
Volume Level
Long Blinks
Short Blinks
40
4
0
39
3
9
38
3
8
37
3
7
36
3
6
35
3
5
34
3
4
33
3
3
32
3
2
31
3
1
30
3
0
29
2
9
28
2
8
27
2
7
26
2
6
25
2
5
24
2
4
23
2
3
22
2
2
21
2
1
20
2
0
19
1
9
18
1
8
17
1
7
16
1
6
15
1
5
14
1
4
13
1
3
12
1
2
11
1
1
10
1
0
9
0
9
8
0
8
7
0
7
6
0
6
5
0
5
4
0
4
3
0
3
2
0
2
1
0
1
0 (Muted)
Blinks Slowly
N/A
TROUBLESHOOTING
No sound coming from subwoofer.
If hookup is “SUB OUT” to LFE, check
and make sure your receiver is set to
Subwoofer=YES. If hookup is via
speaker wire, check that the polarity
of the wires is correct.
Subwoofer doesn’t sound right.
Adjust volume, low pass filter, phase
and
PRO
settings. Retry AUTO
PRO
(“Room”) or press “Reset.”
The subwoofer is humming.
There could be interference from a
cable TV line. Disconnect the cable
TV line from the cable box to see
if the hum stops. A low-level hum
is normal.
Subwoofer has no power.
Is the AC MAIN switch on?
Check outlet; check fuse after
unplugging the subwoofer. The fuse
is located under the power cord
receptacle. Fuse type and rating is
found near the fuse holder.
Remote control doesn’t work.
Remove the plastic tab to activate
the remote control’s battery or try
replacing the battery. Ensure the
IR sensor is not blocked.
Power LED is red.
Switch AC MAIN to “Off,” and unplug
subwoofer for 2 minutes, then plug
back in. Turn AC MAIN “ON”
Subwoofer won’t respond
Switch AC MAIN to “Off,” unplug
properly to remote control;
the subwoofer for 30 seconds,
The subwoofer seems “locked up”
then plug back in.
Turn AC MAIN “ON”
TECHNICAL ASSISTANCE AND SERVICE
If, after following these hook up directions, you experience difficulty, please
double-check all wire connections. Should you isolate the problem to the
subwoofer, contact the authorized Polk Audio dealer where you made your
purchase, or call Polk Audio’s friendly Customer Service Department at
1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST,
Monday through Friday.
You may also contact us via email: [email protected]. For more detailed
hook up information and manual updates, visit: www.polkaudio.com.
Specifications and the white paper can be found on the DSWmicro
PRO
webpages. Go to www.polkaudio.com.
POWER RATINGS
Model
Shipping Weight
Power Rating
DSW
micro
PRO
1000
38.2 lbs
1200 W
17.327 kg
DSW
micro
PRO
2000
38.2 lbs
1200 W
17.327 kg
DSW
micro
PRO
3000
48.2 lbs
1200 W
21.863 kg
DSW
micro
PRO
4000
61.9 lbs
1200 W
28.077 kg