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Panasonic KX-TGM420W KX-TGM420 Large Print Operating Manual - Page 4

Programming, Caller ID Service, Answering System, Useful Information

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Memory dial 98 Programming 102 Menu list 102 Alarm 121 Silent mode 124 Other programming 126 Registering a unit 127 Caller ID Service 129 Using Caller ID service 129 Caller list 132 Answering System 135 Answering system 135 Turning the answering system on/off 136 Greeting message 137 Listening to messages 139 Advanced new message alerting features 144 Remote operation 150 Answering system settings 154 Useful Information 157 Voicemail service 157 Wall mounting 162 4 | Page

Section	Page
Before initial use, see “Getting Started” on page 27.	1
Introduction	6
Model composition	6
Accessory information	6
Supplied accessories	6
Additional/replacement accessories	9
Other information	10
Expanding your phone system	11
Graphical symbols for use on equipment and their descriptions	12
Important Information	15
For your safety	15
Power connection	15
Installation	16
Operating safeguards	17
Medical	18
Installation and location	18
– the handset batteries need recharging or have failed.	19
– there is a power failure.	19
Ni-MH rechargeable batteries (supplied)	19
Note when using alkaline batteries for power backup	21
Important safety instructions	21
For best performance	22
Base unit location/avoiding noise	22
– at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.	22
– away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.	22
– facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.)	23
Environment	23
Important Information	24
Routine care	24
Other information	25
Specifications	26
Getting Started	27
Setting up	27
Connections	27
Handset battery charging	28
Handset battery level	30
Panasonic Ni-MH battery performance	31
Handset battery installation (for replacement)	31
Base unit backup batteries	33
Base unit battery status when a power failure occurs	33
Panasonic Ni-MH battery performance when operating on backup battery power	34
Base unit battery installation (for replacement)	35
– Rechargeable Ni-MH batteries*1	35
– Standard (non-rechargeable) alkaline batteries*2	35
Note when setting up	36
Note for connections	36
Note for battery installation	37
Note for battery charging	37
Intelligent eco mode	38
Controls	39
Handset	39
– [(], [(], [(], or [(]: Scroll through various lists and items.	41
– VOL. (Volume: [(] or [(]): Adjust the receiver or speaker volume while talking.	41
– [(] : View the phonebook entry.	41
– [(] REDIAL: View the redial list.	42
– [(] CID (Caller ID): View the caller list.	42
Base unit	42
Display icons	44
Handset display items	44
Base unit display items	46
Language settings	46
Display language	46
Voice announcement language	47
– Answering system guidance	47
– Talking Caller ID	47
– Talking keypad and phonebook	47
Date and time	47
Recording your greeting message	48
Other settings	49
Dialing mode	49
Accessibility	50
Accessibility	50
Tone control	50
Volume booster	53
Turning on the volume booster	54
Turning on auto boost	55
Adjusting the volume	55
Available volume settings	56
Speech booster (making your voice louder)	57
WARNING	57
Talking keypad and phonebook	58
– Phone numbers entered for dialing, phonebook, and memory dial. The unit can announce numbers ([0] to [9]), special keys ([*], [#], and [FLASH]), and dialing pauses ([(]).	58
– Name or phone numbers when searching the phonebook, caller list, redial list, memory dial entries, and call block list.	58
– Name or phone numbers when confirming memory dial keys ([M1] – [M3]).	58
Setting the talking keypad and phonebook	58
– When the base unit is in use (on an outside call or using the answering system)	59
– When another user is searching the phonebook, caller list, redial list, memory dial, or call block list	59
Key tones	60
Message indicator	60
Setting the message indicator	61
– “Incoming call” (default: On)	61
– “New message” (default: On)	61
– “New VM” (default: On)	61
– “Missed call” (default: Off)	61
– “Alarm” (default: On) (handset only)	61
Slow talk	62
– When talking on outside calls (including conferences)	62
– When playing answering system messages	62
– When screening calls	62
– When talking on outside calls or screening calls, press [SLOW] on the handset or [SLOW TALK] on the base unit. Switches between normal speed and slow speed.	62
– When playing answering system messages, press [SLOW] on the handset or [SLOW TALK] on the base unit more than once. Switches between normal speed, slow speed, and slower speed.	63
Using assistive listening devices	64
– Hearing aids that are equipped with a telecoil (T-coil)	64
– Audio neckloops with a 3-pole, 2.5 mm plug	64
– Audio neckloops with a 3-pole, 3.5 mm plug*1	64
To use with a T-coil-equipped hearing aid	64
To use a neckloop	65
Setting the headset type	66
Making/Answer Calls	67
Making calls	67
Making a call using the redial list	67
Erasing a number in the redial list	68
Adjusting the receiver or speaker volume	68
Pause (for PBX/long distance service users)	69
Answering calls	69
Using the handset	69
Using the base unit	70
– Press [TALK] on the handset, then press [] on the base unit with the call sharing mode on (page 117).	71
– If the handset is on the base unit, simply lift it.	71
Adjusting the ringer volume	71
One-touch ringer off	72
Useful features during a call	72
Hold	72
Mute	73
Flash	74
For call waiting or Call Waiting Caller ID service users	74
Temporary tone dialing (for rotary/pulse service users)	75
Handset sound enhancer	76
Handset noise reduction	76
Call share	77
Transferring calls, conference calls	77
Intercom	80
– Handset: To finish intercom, press [OFF]. To answer the call, press [TALK].	80
– Base unit: To finish intercom, press []. To answer the call, press [] again.	80
Making an intercom call	81
Answering an intercom call	82
Call block	83
Call Block	83
– When an outside call is being received	83
– When an outside caller’s message is being recorded	83
– When you are talking on an outside call	83
Storing unwanted callers	84
– “Block a single number”: The unit blocks calls from specific phone numbers stored in the call block list.	84
– “Block range of numbers”: The unit blocks calls that begin with a number stored in the call block list, such as a toll-free phone number prefix or certain area codes.	84
– “Block unknown CID”: The unit blocks calls that have no phone number.	84
Blocking unwanted callers:	85
Storing a single phone number	85
Adding call blocked numbers from the caller list	85
Adding call blocked numbers manually	86
Storing a range of number	87
Blocking incoming calls that have no phone number	87
Turning the first ring on and off	88
Viewing/editing/erasing call block numbers	88
Erasing all call block numbers	89
Phonebook	90
Phonebook	90
Adding phonebook entries	90
Entering characters	91
Storing a redial list number to the phonebook	92
Storing caller information to the phonebook	93
Groups	93
Changing group names/setting ringer ID	94
Finding and calling from a phonebook entry	95
Editing entries	96
Erasing entries	96
Erasing an entry	96
Erasing all entries	96
Chain dial	97
Memory dial	98
Adding phone numbers to memory dial keys	98
Editing an entry	99
Erasing an entry	100
Viewing an entry/Making a call using the handset	100
Confirming an entry/Making a call using the base unit	100
Programming	102
Menu list	102
Display menu tree and direct command code table	103
Alarm	121
Silent mode	124
Turning silent mode on/off	124
Changing the start and end time	125
Selecting groups to bypass silent mode	125
Other programming	126
Changing the handset name	126
Displaying the handset name	127
Registering a unit	127
Operating additional units	127
Additional handsets	127
Registering a handset to the base unit	127
Deregistering a handset	128
Caller ID Service	129
Using Caller ID service	129
Caller ID features	129
– “Out of area”: The caller dials from an area which does not provide a Caller ID service.	129
– “Private caller”: The caller requests not to send caller information.	129
– “Long distance”: The caller makes a long distance call.	129
Missed calls	130
– A handset is replaced on the base unit or charger.	130
– Pressing [OFF] on a handset.	130
Phonebook name display	130
Talking Caller ID	131
– subscribe to a Caller ID service of your phone service provider.	131
– turn this feature on (page 111).	131
Phonebook name announcement	131
Caller list	132
Viewing the caller list and calling back	132
Editing a caller’s phone number	132
Caller ID number auto edit feature	133
– When the call is being received, the Caller ID number is displayed in the same format as the edited number.	133
– After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list.	133
Erasing selected caller information	134
Erasing all caller information	134
Answering System	135
Answering system	135
Memory capacity (including your greeting message)	135
– “Messages full” is shown on the handset display.	135
– The message counter and the ANSWER ON/OFF indicator () on the base unit flashes if the answering system is turned on.	136
– If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later.	136
– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded.	136
Turning the answering system on/off	136
Greeting message	137
Recording your greeting message	137
Using a pre-recorded greeting message	138
– If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.	138
– If the message recording time (page 156) is set to “Greeting only”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again.	138
Resetting to a pre-recorded greeting message	138
Playing back the greeting message	138
Listening to messages	139
Using the base unit	139
– The new message/play indicator (() on the base unit flashes.	139
– The message indicator on the base unit flashes slowly if the base unit message indicator’s “New message” setting is enabled (page 61).	139
Operating the answering system during playback	140
Erasing all messages	140
Using the handset	140
Operating the answering system	141
Calling back (Caller ID subscribers only)	143
Editing the number before calling back	143
Erasing all messages	143
Advanced new message alerting features	144
Audible message alert	144
New message alert by a call	144
– store a phone number to which the unit makes the call to.	144
– turn on the new message alert setting.	145
After you answer the new message alert call, you can listen to messages from that call (page 149).	145
Storing a phone number to which the unit makes an alert call	145
Turning on/off the new message alert setting	146
Editing the set phone number	147
Erasing the set phone number	147
Activating/inactivating the remote access code to play messages	148
– “Inactivate”: You can listen to the message by pressing [4] to play new messages (without entering the remote access code).	148
– “Activate”: You must enter your remote access code and then press [4] to play new message.	148
Listening to messages	149
Remote operation	150
Remote access code	150
Deactivating remote operation	151
Using the answering system remotely	151
Voice guidance	151
Remote commands	152
Turning on the answering system remotely	153
Answering system settings	154
Call screening	154
Number of rings before the unit answers a call	154
Caller’s recording time	155
Selecting “Greeting only”	156
– If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later.	156
– If you use your own message, record the greeting-only message asking callers to call again later (page 137).	156
Useful Information	157
Voicemail service	157
Storing the voicemail (VM) access number	158
To erase the voicemail access number	159
Voicemail (VM) tone detection	159
Turning VM tone detection on/off	160
Listening to voicemail messages	160
Wall mounting	162
To remove the wall mounting adaptor	167
Error messages	168
Troubleshooting	171
General use	171
Accessibility	174
Menu list	176
Battery recharge	177
Making/answering calls, intercom	178
Caller ID/Talking Caller ID	180
Answering system	184
Voicemail	186
Liquid damage	187
FCC and other information	188
CAUTION:	191
NOTE:	192
FCC RF Exposure Warning:	193
Notice:	194
Compliance with TIA-1083 standard:	194
Charge only mode	195
Appendix	197
Customer services	197
Shop Accessories! for all your Panasonic gear	197
Customer Services Directory	197
Limited Warranty (ONLY FOR U.S.A.)	198
Panasonic Products Limited Warranty	198
Limited Warranty Coverage (For USA Only)	198
Online Repair Request	199
Limited Warranty Limits and Exclusions	200
Index	203
IMPORTANT!	206