Oki MB460 Print Job Accounting Users Manual - Page 244
When [Acquire a Log], the printer.
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13. Troubleshooting Item Details When attempting to delete a printer, "Cannot delete while log is being acquired" message is displayed. A printer cannot be deleted while the log is being acquired. Select the printer that you want to delete, select the [Printer] menu] > [Start/End Log] to end acquiring the log, and then delete the printer. When [Acquire a Log] is performed, "Select to start log before attempting to acquire a log" message is displayed. The log is in the unacquired state. Select the printer whose log you want to acquire, and select the [Printer] menu > [Start/End Log] to start acquiring the log. Logs can be acquired after starting. When [Acquire a Log] is performed, "This task cannot be performed while acquiring a log" message is displayed. The log is acquired according to the log acquisition schedule. Wait for a while to check whether the log is acquired. If "Log acquisition schedule..." is shown for a long time, restart Windows. In the printer [Log] field of the details window, [Acquire from different server] is displayed. Either the log is set to be acquired by a different server, or the printer flash memory was initialized. Select the printer, and then select [Printer] menu > [Delete a Printer/Printer Group] to delete the printer, and then follow the steps in [Printer] menu > [Add a Printer] to re-add the printer. If the printer is set to acquire the log from a different server, see "To change the server to a different computer" (page 233). Cannot perform menu printing or demo printing from the control panel of the printer. • Check whether the local printer is set to printing prohibited or color printing prohibited. • Check the limit values and valid period to ensure that the local print limit values are not exceeded. Cannot initialize the flash When using the Print Job Accounting, check the memory from the printer [Inhibit the initialization of the Hard Disk and Flash control panel. Also, the Memory] check box in the server software. In this 13 hard disk or SD memory state, the flash memory, built-in hard disk and SD card cannot be initialized memory card cannot be initialized. Follow "Deleting a for models equipped with registered printer" (page 230) to delete the printer, an internal hard disk or and then initialize the flash memory, built-in hard SD memory card. disk or SD memory card. After initializing, select the [Printer] menu > [Add a Printer], and follow the steps to re-add the printer. - 244 -