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Netgear RBK863S User manual - Page 140

your broadband modem. Some ISPs additionally restrict access to the MAC address

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Orbi Whole Home Tri-Band Mesh WiFi 6 System • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. • Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If your ISP does this, configure your router to "clone" or "spoof" the MAC address from the authorized computer. Troubleshooting 140 User Manual

Section	Page
Contents	3
1. Overview	8
Orbi router overview	9
Orbi router hardware features	9
Orbi router LED behavior	10
Orbi satellite overview	11
Orbi satellite hardware features	11
Orbi satellite LED behavior	12
Connect your router	13
Place your Orbi satellite	14
Sync your Orbi satellite with your Orbi router	14
2. Connect to the Network and Access the Router	15
Connect to the network	16
Wired connection	16
WiFi connection	16
WiFi connection using WPS	17
Types of logins	17
Router and satellite labels	17
Set up and manage with the NETGEAR Orbi app	18
Use a web browser to access the router	19
Use the automatic Internet setup option	19
Log in to the Orbi router web interface	20
Change the language	21
3. Specify Your Internet Settings	22
Manually set up the Internet connection	23
Specify an Internet connection without a login	23
Specify an Internet connection that uses a login	25
Manage an IPv6 Internet connection	27
Requirements for entering IPv6 addresses	27
Specify IPv6 Internet connections	27
Use auto detection for an IPv6 Internet connection	28
Use auto configuration for an IPv6 Internet connection	29
Set up an IPv6 6to4 tunnel Internet connection	31
Set up an IPv6 6rd tunnel Internet connection	32
Set up an IPv6 pass-through Internet connection	34
Set up an IPv6 fixed Internet connection	35
Set up an IPv6 DHCP Internet connection	36
Set up an IPv6 PPPoE Internet connection	38
Change the MTU size	40
4. Control Access to the Internet	42
Manage NETGEAR Armor	43
Allow or block access to your network	43
Manage network access control lists	44
Use keywords to block Internet sites	45
Delete keywords that are used to block Internet sites	46
Avoid blocking on a trusted computer	47
Block services from the Internet	47
Schedule when to block Internet sites and services	49
Set up security event email notifications	49
5. Specify WiFi Settings	52
About the WiFi networks	53
Manage the settings for the main WiFi network	53
Enable or disable the AX feature for the 2.4 GHz or 5 GHz radio band	54
Change the name of the main WiFi network	55
Change the 2.4 GHz or 5 GHz WiFi channel	55
Change the WiFi password or security option for the main WiFi network	56
Manage the IoT WiFi settings	57
Enable or disable the IoT network	58
Change the WiFi radio band for the IoT network	58
Change the WiFi network name for the IoT network	59
Change the WiFi password or security option for the IoT network	60
Set up a guest WiFi network	60
Change your region	62
Enable or disable 20/40 MHz coexistence for the 2.4 GHz radio	62
Change the preamble mode for a radio	63
Change the radio transmission power control	64
6. Specify Network Settings	66
View or change WAN settings	67
Manage the WAN preference for Orbi router model RBR860	68
Set up Internet port aggregation for Orbi router model RBR860	68
Change the WAN preference back to the Internet port for Orbi router model RBR860	69
Manage the WAN preference for Orbi router model RBR850 or RBR840	70
Set up Internet port aggregation for Orbi router model RBR850 or RBR840	70
Change the WAN preference back to the Internet port for Orbi router model RBR850 or RBR840	71
Manage Dynamic DNS	72
Set up a new Dynamic DNS account	72
Specify a Dynamic DNS account that you already created	73
Change the Dynamic DNS settings	74
Set up a default DMZ server	75
Change the router’s device name	76
Change the LAN TCP/IP settings	76
Use the router as a DHCP server	78
Disable the DHCP server feature in the router	79
Manage reserved LAN IP addresses	80
Reserve an IP address	80
Edit a reserved IP address	81
Delete a reserved IP address entry	81
Manage custom static routes	82
Set up a static route	82
Edit a static route	83
Delete a static route	84
Use the router as a WiFi access point only	85
Set up router mode	86
Generate a new backhaul password	86
Improve network connections with Universal Plug and Play	87
Set up a bridge for a port group or VLAN tag group	88
Set up a bridge for a port group	89
Set up a bridge for a VLAN tag group	90
7. Mantain and Monitor Your Network	92
Update the router and satellite firmware	93
Check for firmware updates	93
Manually update firmware	94
Manually update satellite firmware	94
Manually update router firmware	95
Change the admin password	96
Enable admin password reset	97
Reset the admin password	97
Always use HTTPS to access the router	98
View router status and usage information	99
Display Internet port statistics	99
Check the Internet connection status	100
View the satellite status	101
View and manage logs of router activity	102
View devices connected to the network or edit device information	103
View devices connected to the network	103
Edit device information on the Attached Devices page	104
View satellites connected to the network or edit satellite information	104
View satellites connected to the network	105
Edit satellite information that displays on the Attached Devices page	105
Check your Internet bandwidth	106
Monitor Internet traffic	107
Set the time zone	108
Change the NTP server	109
Manage the router configuration file	109
Back up settings	110
Restore configuration settings	110
Erase the current configuration settings	111
Remotely access your router using the Orbi app	111
8. Use OpenVPN to Access Your Network	112
About VPN connections	113
LAN IP addressing in VPN networks	113
Enable OpenVPN service in the router	114
Install OpenVPN software on a VPN client	115
Install OpenVPN software on a Windows-based computer	116
Install OpenVPN software on a Mac computer	117
Install OpenVPN software on an iOS device	118
Install OpenVPN software on an Android device	119
Use VPN to access your Internet service at home	120
Allow VPN client Internet access in the router	120
Block VPN client Internet access in the router	121
9. Customize Internet Traffic Rules for Ports	123
Manage port forwarding to a local server	124
Set up port forwarding to a local server	124
Add a custom port forwarding service	125
Edit a port forwarding service	126
Delete a port forwarding entry	127
How the router implements the port forwarding rule	127
Application example: Make a local web server public	128
Manage port triggering	128
Add a port triggering service	129
Disable port triggering or change the time-out period	130
Application example: Port triggering for Internet Relay Chat	130
10. Troubleshooting	132
Quick tips	133
Sequence to restart your network	133
WiFi settings	133
Network settings	133
The router and satellite do not sync	133
You cannot log in to the router	134
You cannot access the Internet	135
Troubleshoot Internet browsing	136
Troubleshoot PPPoE	137
Troubleshoot WiFi connectivity	137
Troubleshoot your network using the ping utility	138
Test the LAN path to your router	138
Test the path from your computer to a remote device	139
11. Supplemental Information	141
Factory settings for Orbi routers	142
Factory settings for Orbi router model RBR860	142
Factory settings for Orbi router model RBR850	144
Factory settings for Orbi router model RBR840	146
Factory settings for Orbi satellites	147
Factory settings for Orbi satellite model RBS860	148
Factory settings for Orbi satellite model RBS850	149
Factory settings for Orbi satellite model RBS840	151
Technical specifications for Orbi routers	153
Technical specifications for Orbi router model RBR860	153
Technical specifications for Orbi router model RBR850	154
Technical specifications for Orbi router model RBR840	156
Technical specifications for Orbi satellites	157
Technical specifications for Orbi satellite model RBS860	157
Technical specifications for Orbi satellite model RBS850	159