Kyocera FS-C5250DN 120V FS-C5150DN/5250DN Operation Guide - Page 159

Print Quality Problems

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Printed Results Skewed-color printout Troubleshooting Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service. Corrective Action Conduct color registration using the printer operation panel. For details, refer to Registration Normal (Color registration [standard]) on page 4-79 or Registration Details (Color registration [detailed]) on page 482. Completely blank printout Dropouts or stray dots Check the toner containers. Open the printer top cover (top tray) and check that the toner containers are correctly installed in the printer. For more information on installing the toner containers, refer to Toner Container Replacement on page 5-2. Check that the application software is correctly operated. Clean the LSU. For details, refer to LSU (LSU cleaning mode setting) on page 4-88. Black or white vertical streaks Direction of Paper Feed Check the operation panel for toner. If the Toner low C,M,Y,K message is displayed with color description, install a new toner kit for the color. To replace the toner container, refer to Toner Container Replacement on page 5-2. Clean the LSU. For details, refer to LSU (LSU cleaning mode setting) on page 4-88. Refresh drum. For details, refer to Drum (Drum/Refresh mode setting) on page 4-88 6-3

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6-3
Troubleshooting
Print Quality Problems
The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the
problems. Some solutions may require cleaning or replacing parts of the
printer.
If the suggested corrective action will not solve the problem, call for
service.
Printed Results
Corrective Action
Skewed-color printout
Conduct color registration using the printer operation panel.
For details, refer to
Registration Normal (Color registration [standard]) on
page 4-79
or
Registration Details (Color registration [detailed]) on page 4-
82
.
Completely blank printout
Check the toner containers.
Open the printer top cover (top tray) and check that the toner containers
are correctly installed in the printer. For more information on installing the
toner containers, refer to
Toner Container Replacement on page 5-2
.
Check that the application software is correctly operated.
Dropouts or stray dots
Clean the LSU.
For details, refer to
LSU (LSU cleaning mode setting) on page 4-88
.
Black or white vertical streaks
Check the operation panel for toner.
If the
Toner low C,M,Y,K
message is displayed with color description,
install a new toner kit for the color. To replace the toner container, refer to
Toner Container Replacement on page 5-2.
Clean the LSU.
For details, refer to
LSU (LSU cleaning mode setting) on page 4-88
.
Refresh drum.
For details, refer to
Drum (Drum/Refresh mode setting) on page 4-88
Direction
of Paper
Feed